At a Glance
- Tasks: Deliver exceptional guest service in a vibrant hospitality environment.
- Company: Join THG Ingenuity, a leader in digital commerce and hospitality.
- Benefits: Enjoy fantastic discounts, onsite health services, and annual leave perks.
- Other info: Diverse and inclusive workplace with opportunities for personal growth.
- Why this job: Create memorable experiences while working with a passionate team.
- Qualifications: Experience in food and beverage, great attitude, and teamwork skills.
The predicted salary is between 24000 - 36000 £ per year.
This role involves delivering high standards of guest service in a hospitality setting at King Street Townhouse Hotel and Spa, contributing to a welcoming and professional environment in all operational areas of Food & Beverage.
We are currently recruiting for an experienced Food & Beverage Assistant to join us at King Street Townhouse Hotel and Spa. We are looking for a talented, passionate individual to join our team and create memorable guest experiences. You will be responsible for maintaining the highest standard of professionalism in all areas of operation and carry out all duties to our world class standards.
Benefits:
- Fantastic bedroom rates for yourself and friends & family
- 20% off dining at King Street Townhouse Hotel
- 50% off dining at Hale Country Club & Spa, and complimentary monthly club membership
- Up to 50% discounts on THG brands, including Myprotein, Lookfantastic, ESPA and many more
- Onsite GP (avoid the waits!)
- Onsite physiotherapist
- Annual leave entitlement rising every year with service plus your birthday off
Main Duties of the Role:
- Able to work in all areas of Food & Beverage including Bar, Restaurant, and 6th-floor south terrace
- Welcome members and guests in a polite and friendly manner
- Take and deliver customer orders, consistently demonstrating high levels of customer service
- Prepare set ups for tables
- Manage guest queries in a timely and efficient manner
- Upsell with latest departmental incentives
- Ensure compliance of brand standards
- Strive to achieve departmental targets
- Ensure cleanliness of work areas
- Comply with club security, fire regulations and all health and safety legislation
- Comply with local licensing laws
- Be environmentally aware
- Assist other departments wherever necessary and maintain good working relationships
Requirements:
- Able to work under pressure
- Previous experience and knowledge of food and beverage
- Great attitude towards work & colleagues
- Desire to learn new skills
- Experience working in a diverse environment
- Good communication skills
- Team-working skills
- Self-motivated
- Good people skills
THG Ingenuity is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability. THG Ingenuity is committed to creating a diverse & inclusive environment and welcomes applications from all sections of the community.
Food & Beverage Assistant in Manchester employer: THG Ingenuity
THG Ingenuity offers an exceptional work environment in Manchester, where innovation and collaboration are at the forefront of our culture. As a Senior Windows Infrastructure Engineer, you will benefit from ongoing professional development opportunities, a supportive team atmosphere, and the chance to work with cutting-edge technologies that drive our success. Join us to be part of a forward-thinking company that values your contributions and fosters your growth.
StudySmarter Expert Advice🤫
We think this is how you could land Food & Beverage Assistant in Manchester
✨Tip Number 1
Get to know the venue! Before your interview, pop by King Street Townhouse Hotel and Spa. Familiarise yourself with the atmosphere and vibe. This will help you feel more confident and show your genuine interest in the role.
✨Tip Number 2
Practice your people skills! As a Food & Beverage Assistant, you'll be interacting with guests all day. Role-play with friends or family to brush up on your communication and customer service skills. The more comfortable you are, the better you'll shine in the interview!
✨Tip Number 3
Show off your passion for food and drink! Be ready to discuss your favourite dishes or drinks and why you love them. This not only showcases your knowledge but also your enthusiasm for the industry, which is key for this role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the THG Ingenuity team. Don’t miss out on this fantastic opportunity!
We think you need these skills to ace Food & Beverage Assistant in Manchester
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the Food & Beverage industry shine through. We want to see that you’re not just looking for a job, but that you genuinely care about creating memorable experiences for guests.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience in hospitality and customer service. We love seeing how your past roles have prepared you for this position, so don’t hold back on those details!
Be Professional Yet Friendly:Your written application should reflect the professional yet welcoming environment we strive for at King Street Townhouse. Use a friendly tone while maintaining professionalism to show us you’re a great fit for our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at THG Ingenuity
✨Know Your Menu
Familiarise yourself with the food and beverage offerings at King Street Townhouse Hotel and Spa. Being able to discuss the menu confidently will impress your interviewers and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in previous roles. Think about specific situations where you went above and beyond for a guest, as this is crucial for a Food & Beverage Assistant.
✨Demonstrate Team Spirit
THG Ingenuity values teamwork, so be ready to share experiences where you've successfully collaborated with colleagues. Highlight your ability to work under pressure and maintain a positive attitude, especially in busy environments.
✨Ask Thoughtful Questions
At the end of the interview, ask insightful questions about the team culture or the training opportunities available. This shows your enthusiasm for the position and helps you gauge if it's the right fit for you.
