At a Glance
- Tasks: Provide remote interpreting services for various sectors via phone and video.
- Company: THG Fluently, a leading Language Service Provider breaking down language barriers.
- Benefits: Work from anywhere, competitive rates, and control your own schedule.
- Other info: Gain diverse experience and work in a supportive, professional environment.
- Why this job: Join a flexible role that fits around your life while making a real impact.
- Qualifications: Fluency in English and one of Slovak, Vietnamese, or Chinese (Cantonese) with interpreting qualifications.
The predicted salary is between 31500 - 38500 £ per year.
About Us
THG Fluently is a leading Language Service Provider dedicated to breaking down language barriers in critical public services.
We are expanding our remote interpreting services to offer greater flexibility and accessibility to our clients across the UK.
The Opportunity
We are actively recruiting UK- and EU-based professional Slovak, Vietnamese, and Chinese (Cantonese) interpreters to join our nationwide panel of remote linguists.
This role is focused on handling pre-booked telephone and video interpreting appointments, allowing you to work from any suitable location in the UK or EU.
If you are a qualified interpreter looking for a flexible role that fits around your life, this is the perfect opportunity to partner with a leading LSP.
What You Will Do
- Provide professional telephone and video interpreting services for pre-booked appointments across a range of sectors (e. g., healthcare, legal, social services).
- Ensure a high-quality audio and video connection from a quiet, private, and professional environment.
- Manage your availability and accept remote assignments through our online portal.
- Adhere to our professional Code of Conduct, with a strong emphasis on confidentiality.
Who We Are Looking For
- Fluency in English and one of the following: Slovak, Vietnamese, or Chinese (Cantonese).
- A recognised interpreting qualification (e. g., DPSI, CCI) or substantial, proven experience in professional remote interpreting.
- Access to a reliable, high-speed internet connection, a quality headset, and a computer with a webcam.
- A quiet and confidential space to conduct appointments without interruption.
- Excellent listening and communication skills, with the ability to manage sessions effectively over the phone or video.
- Eligibility to work as a self-employed professional in the UK.
Why Work With Us?
- Work from Anywhere: Enjoy the convenience and flexibility of a fully remote freelance role.
- Diverse Assignments: Gain experience across a wide variety of public and private sector appointments.
- Competitive Rates: Be rewarded for your professional language skills.
- Control Your Schedule: Set your own availability and accept the assignments that work for you.
If you are ready to take control of your schedule and partner with a leading language service provider from the comfort of your own space, we would love to hear from you.
Apply now to join our growing network of professional remote interpreters!
Freelance Remote Interpreters - Slovak, Vietnamese, Chinese (Cantonese) in Cardiff employer: THG Fluently
THG Fluently is an excellent employer for freelance Slovak interpreters, offering a flexible remote work environment that allows you to manage your own schedule while engaging in meaningful community and public sector assignments. With competitive rates and the opportunity to collaborate with a well-established language services provider, you can grow your skills and expand your professional network from the comfort of your home in the UK.
StudySmarter Expert Advice🤫
We think this is how you could land Freelance Remote Interpreters - Slovak, Vietnamese, Chinese (Cantonese) in Cardiff
✨Join Customer Support Communities
Dive into online forums and communities like the Customer Support Community on Slack or Discord. These spaces are goldmines for freelance gigs as members often share clients looking for temporary support, and it's a great way to build your network.
✨Showcase Your Skills
Make sure to have a public portfolio or a strong LinkedIn profile highlighting your customer support skills. Share testimonials, case studies, and examples of how you've helped clients. This kind of visibility can catch the eye of companies seeking freelancers—like how THG Fluently might be looking for someone as flexible as you.
✨Freelance Platforms Are Your Friend
Get yourself set up on platforms like Upwork or Freelancer. They’re perfect for scoring short-term contracts in customer support. Plus, you can build your reputation through reviews, which will help you score bigger gigs down the line.
✨Tap into Local Businesses
Local businesses often need temporary customer support, especially during busy seasons. Don’t hesitate to walk into shops or call up local offices. You'd be surprised how many might be open to hiring freelancers like us to help them out!
We think you need these skills to ace Freelance Remote Interpreters - Slovak, Vietnamese, Chinese (Cantonese) in Cardiff
Some tips for your application 🫡
Show Off Your Customer Support Skills:In customer support, we know that communication is key. Highlight your experience in resolving conflicts, understanding customer needs, and handling inquiries effectively. Include real examples from previous roles that demonstrate these skills.
Prepare a Solid Portfolio:As a freelancer, your portfolio is your calling card! Include testimonials from satisfied customers, case studies on how you solved particular problems, and your approach to different customer scenarios. This will demonstrate your versatility and capability in customer support.
Be Clear About Your Availability:Freelance gigs often come with flexible hours, but it's important to outline when you can work. Be open about your availability in your application—this helps the hiring manager at THG Fluently know if you can meet their needs without any hiccups!
Tailor Your Application to THG Fluently:Every company has its vibe and customer approach. Research THG Fluently's mission and their support philosophy. Use this knowledge to personalise your cover letter and show how your style aligns perfectly with theirs—this makes you stand out in the freelance crowd!
How to prepare for a job interview at THG Fluently
✨Showcase Your Problem-Solving Skills
Freelancing in customer support means you'll often be solving unique problems on the fly. Be ready to share specific examples where you've effectively addressed customer issues, highlighting your critical thinking and adaptability. It’s all about showing you can think on your feet!
✨Familiarise Yourself with the Tools of the Trade
Knowing your way around customer support tools like Zendesk, Freshdesk, or even CRM systems can set you apart. Make sure to mention any experience with these platforms during the interview to demonstrate your readiness to hit the ground running at THG Fluently.
✨Be Ready to Discuss Your Availability and Flexibility
As a freelancer, your availability can be a key factor in the decision-making process. Be prepared to discuss how many hours you can commit and your willingness to work odd hours or on weekends to meet customer needs. This shows your commitment and readiness to jump into the role.
✨Highlight Your Communication Style
In customer support, how you communicate can make or break the customer experience. Be ready to talk about your communication style, perhaps even demonstrating it during the interview. Show that you're personable, empathetic, and capable of conveying complex information clearly to clients.
