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For Companies At a Glance
- Tasks: Manage warehouse operations, handle deliveries, and assist with customer inquiries.
- Company: Join a family-run business in North West London focused on outdoor structures.
- Benefits: Enjoy a pension, non-discretionary bonus, and opportunities for career progression.
- Other info: Flexible hours and potential for extra shifts during busy seasons.
- Why this job: Be part of a dynamic team that values creativity and customer service.
- Qualifications: Must have a UK driving license, strong communication skills, and be proactive.
Apprentice – Operations and Logistics Coordinator
We are a family-run business located in Edgware & Barnet, North West London, selling and hiring a wide range of outdoor structures including Marquees, Garden Igloos, Party Tents, Stretch Tents, and more. Our aim is to bring life outdoors by making the great outdoors even greater. We are seeking an enthusiastic and motivated individual to join us as an Operations and Logistics Coordinator.
The role involves managing daily warehouse operations, handling deliveries, responding to customer inquiries, and setting up marquee hire equipment at various local sites.
Job Description
We are looking for a dedicated and versatile Operations and Logistics Coordinator to oversee warehouse activities, ensure safety and security, manage inventory, assist with equipment setup, and provide excellent customer service.
Requirements
- Oversee daily warehouse activities, including receiving, storing, and dispatching goods.
- Maintain accurate inventory records and conduct regular stock audits.
- Assist in erecting and dismantling structures, ensuring safety and security.
- Load and unload equipment carefully from vehicles.
- Inspect equipment for damage and report issues.
- Clean and maintain equipment.
- Deliver products locally when required.
- Provide management coverage as needed.
- Improve warehouse processes for efficiency and cost reduction.
Client Servicing
- Handle customer inquiries via phone, email, and in person, providing excellent service.
- Manage client collections and payments at the warehouse.
Administration
- Perform administrative tasks including filing, data entry, and correspondence management.
- Assist with marketing efforts, including social media and content creation.
- Prepare reports on warehouse performance and inventory.
- Maintain procedures manual.
- Support online presence on Google, eBay, and Amazon.
- Contribute content to the website and social media pages.
Must Have Attributes
- Ability to manually lift heavy boxes.
- UK driving license and own vehicle.
- Proactive in identifying value-adding opportunities.
- Ability to work independently and in a team.
- Confident client communication skills.
- Customer-focused and reliable.
- Attention to detail and strong time management.
- Good English communication skills.
- Creative mindset and numerical aptitude.
- Proficient in Excel.
- Experience in customer dealings and problem-solving skills.
Working Conditions
- Ability to work in a fast-paced environment.
- Physical stamina for warehouse activities.
- Flexibility for extended hours during busy periods.
- Adaptability to changing priorities.
Working Hours
- 38 hours per week, with hours varying seasonally.
- Additional hours may be available during busy periods.
Start Date
- ASAP
Salary & Benefits
- Pension
- Non-discretionary bonus
- Opportunities for career progression
- Car parking space
Probation and Notice Periods
- 6 months probation
- 2 months’ notice period
Join Our Team
If interested, please send your CV and complete the application form.
Apply Now
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Apprentice – Operations and Logistics Coordinator employer: Thewimbaway
Contact Detail:
Thewimbaway Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Apprentice – Operations and Logistics Coordinator
✨Tip Number 1
Familiarise yourself with the outdoor structures we offer, such as marquees and party tents. Understanding our products will help you engage confidently during interviews and demonstrate your enthusiasm for the role.
✨Tip Number 2
Showcase any previous experience in logistics or customer service, even if it's informal. Highlighting relevant skills can set you apart and show us that you're ready to jump into the role.
✨Tip Number 3
Be prepared to discuss how you would handle specific scenarios related to warehouse operations or customer inquiries. This will demonstrate your problem-solving skills and ability to think on your feet.
✨Tip Number 4
Research our company culture and values. Being able to articulate how you align with our mission of enhancing outdoor experiences will make a strong impression during your application process.
We think you need these skills to ace Apprentice – Operations and Logistics Coordinator
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements of the Operations and Logistics Coordinator position. Tailor your application to highlight relevant experiences that align with these duties.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your skills, experiences, and qualifications that are relevant to the role. Emphasise any previous experience in logistics, customer service, or warehouse operations.
Write a Compelling Cover Letter: Your cover letter should express your enthusiasm for the role and the company. Mention specific reasons why you want to work with them and how your skills can contribute to their mission of enhancing outdoor experiences.
Highlight Relevant Skills: In your application, make sure to highlight skills such as attention to detail, time management, and customer service abilities. Provide examples of how you've demonstrated these skills in past roles or experiences.
How to prepare for a job interview at Thewimbaway
✨Show Your Enthusiasm
Make sure to express your excitement about the role and the company. They are looking for someone motivated, so share why you want to work in operations and logistics, especially in a family-run business that values outdoor experiences.
✨Demonstrate Your Problem-Solving Skills
Prepare examples of how you've handled customer inquiries or resolved issues in the past. This will showcase your ability to think on your feet and provide excellent service, which is crucial for this role.
✨Highlight Your Attention to Detail
Since the job involves managing inventory and ensuring safety, be ready to discuss how you maintain accuracy in your work. Mention any experience you have with stock audits or equipment inspections.
✨Be Ready for Practical Questions
Expect questions related to physical tasks, such as lifting heavy boxes or setting up equipment. Be honest about your capabilities and share any relevant experience that demonstrates your physical stamina and adaptability.