At a Glance
- Tasks: Support Account Managers and manage smaller client accounts in the hospitality and events industry.
- Company: Join a dynamic team in a growing hospitality and events company.
- Benefits: £25,000 salary, 30 days annual leave, and hands-on training.
- Other info: Exciting opportunities at high-profile events and potential relocation for career growth.
- Why this job: Fast-track your career to become a Regional Account Manager in just six months!
- Qualifications: Proactive attitude, strong communication skills, and a keen interest in events.
The predicted salary is between 25000 - 25000 £ per year.
Location
Bristol
Job Type
Full-time, Permanent
Salary
Position Overview
We are looking for a motivated and dynamic Trainee Account Manager to join our growing team.
This role offers a fantastic opportunity for someone looking to develop a career in account management within the hospitality and events industry.
You will provide vital support to our Account Managers with administrative tasks and on-site operations, gradually taking responsibility for managing smaller client accounts.
The goal is for you to become a fully-fledged Regional Account Manager within approximately 6 months.
Key Responsibilities
- Assist Account Managers with day-to-day client administration, including scheduling, data management and reporting.
- Provide on-site support at events, ensuring smooth staff check-ins, operational logistics and client satisfaction.
- Coordinate with recruitment teams to ensure staffing requirements are fulfilled.
- Communicate effectively with clients to understand their needs and resolve any queries.
- Develop a strong understanding of the company’s services, policies and operational processes.
- Support the implementation of service improvements and client feedback initiatives.
- Gradually manage smaller client accounts, building relationships and ensuring excellent service delivery.
Skills and Experience
- A proactive, flexible attitude with a willingness to learn.
- Strong communication and interpersonal skills.
- Excellent organisational and time-management abilities.
- A keen interest in the events and hospitality industry.
- Proficiency in Microsoft Office and CRM systems (preferred but not essential).
- Must have a valid UK drivers licence and be willing to drive.
- A willingness to work weekends, early mornings and evenings as and when needed.
- Ability to work under pressure and adapt to fast-paced environments.
What We Offer
- A structured development programme with a clear pathway to becoming a Regional Account Manager in one of the regions listed below (Progression).
- Hands-on training and mentorship from experienced Account Managers.
- 30 days Annual Leave.
- Opportunities to work at high-profile events and venues.
- A dynamic, collaborative work environment.
- Progression
This role is designed with clear and rapid career progression in mind.
Within approximately six months, you will have the opportunity to step into a Regional Account Manager position (see Appendix A).
This next stage of your career will involve relocating to one of our key regions, where you’ll take full ownership of client relationships and operational delivery.
It’s an ideal opportunity for someone looking to grow professionally while embracing a fresh challenge in a new location.
- Available regions for relocation include
- London
- North West
- Midlands
If you’re driven, adaptable and excited by the prospect of career advancement and relocation, this could be the perfect next step for you.
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Trainee Account Manager employer: Thewaitinggameltd
Thewaitinggameltd offers an exciting opportunity for Hospitality Staff in the vibrant city of Bristol, where you can be part of a dynamic team delivering exceptional service at renowned music and sports venues. With flexible shifts, weekly pay, and a bonus scheme, we prioritise employee satisfaction and growth, ensuring that every team member has the chance to progress in their career while enjoying a supportive and engaging work culture.
StudySmarter Expert Advice🤫
We think this is how you could land Trainee Account Manager
✨Get Hands-On Experience
Since you’re going for a trainee role in the hospitality-food-service sector, look for ways to gain practical experience. Volunteer at local events or pop-up restaurants. Not only does this give you a taste of the industry, but it’s a great way to meet people and show you’re passionate about getting your foot in the door.
✨Visit Local Dining Hotspots
Don’t be shy – visit local restaurants, cafes, and bars! Drop in, chat with staff, and express your interest in trainee positions. Many places look for motivated trainees who are eager to learn and might even hire from walk-ins. Plus, you'll get a feel for the atmosphere and see where you might fit best.
✨Connect with Hospitality Colleges
Reach out to hospitality schools or colleges in your area. They often have partnerships with local businesses and can help connect you with trainee opportunities. They might also host job fairs or industry events that can be great for networking and meeting potential employers.
✨Apply Directly Through Our Website
When you're ready to apply, make sure you do it through our website at Thewaitinggameltd. We often list trainee opportunities exclusively there, and it's a great way to stand out. Plus, our team values direct applications, so you don’t want to miss out on a chance to impress us!
We think you need these skills to ace Trainee Account Manager
Some tips for your application 🫡
Highlight Your Customer Service Skills:In the hospitality-food-service industry, your ability to connect with customers is key. Make sure to showcase any previous service experience in your CV or cover letter, whether it's from part-time jobs, volunteering, or even school projects. Let your enthusiasm for making a positive dining experience really shine through!
Mention Relevant Certifications:If you have any certifications related to food safety, hygiene, or customer service training, make sure to include these in your application. Many employers in hospitality value this kind of training, so it gives you a leg up over others who might not have them. Even if you're just starting out, mentioning your commitment to learning about these areas can impress hiring managers.
Express Your Willingness to Learn:As a trainee, it's crucial to convey your eagerness to learn on the job. Use your cover letter to share why you're excited about starting a career in hospitality and how you look forward to gaining hands-on experience. Employers want to see that you're motivated and ready to dive into the fast-paced environment of food service!
Tailor Your Application to Thewaitinggameltd:When you're preparing your application for Thewaitinggameltd, make sure to mention why you're specifically interested in working there. Do some research about their values, unique offerings, or reputation. Personalising your application not only shows that you're genuinely interested but also helps you stand out in a pool of candidates.
How to prepare for a job interview at Thewaitinggameltd
✨Show Off Your People Skills
In hospitality, customer service is king! During the interview for a Trainee Account Manager at Thewaitinggameltd, be ready to demonstrate your people skills. Think of examples where you've handled difficult customers or worked as part of a team to create a great dining experience.
✨Get Familiar with Food Safety Standards
Expect some technical questions around food safety or health regulations relevant to the hospitality food service industry. Brush up on basic food hygiene rules and be prepared to discuss how you'd handle a situation related to food safety at Thewaitinggameltd.
✨Show Your Enthusiasm for Learning
As a trainee, your willingness to learn is crucial! Make sure to communicate your passion for the hospitality industry and your eagerness to dive into every aspect of your role. Talk about your motivations and any relevant experiences that sparked your interest in food service.
✨Bring Your Best Ideas for Customer Engagement
Think about ways you could enhance the dining experience at Thewaitinggameltd. Whether it’s a fun theme night or a creative cocktail suggestion, having fresh ideas ready can show that you're enthusiastic and ready to contribute to the team's success, even as a trainee!
