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For Companies At a Glance
- Tasks: Manage staffing for exciting events, from onboarding to on-site support.
- Company: Join TWG, a leader in bringing iconic UK events to life.
- Benefits: Enjoy 30 days holiday, competitive salary, and career growth opportunities.
- Why this job: Be at the heart of unforgettable experiences and dynamic events.
- Qualifications: Proactive attitude, strong communication skills, and a passion for events.
- Other info: Flexible hours with weekend work and a supportive team environment.
The predicted salary is between 27500 - 38500 £ per year.
Overview
Location: London (remote, but role will involve on-site work)
Reporting to: Operations Manager
Job type: Full-time, permanent
Salary: £27,500 pa
Hours: Monday to Friday, 09:00–17:00
You will work up to 42 weekend days across the year (with strict Time Off in Lieu; e.g. if you work a Saturday, you’ll receive the following Monday off, etc.).
30 days holiday per year (bank holidays not automatically included).
About Us
At TWG, we don’t just provide staff, we help bring some of the UK’s biggest events to life. From world cup finals and the Formula 1 at Silverstone to iconic gigs, festivals, and world-renowned sporting venues, our teams play a part in unforgettable experiences across the country.
We are now looking for a proactive and organised Staffing Coordinator to join our operations team in Bristol. This is a hands-on role where no two days are the same, offering the chance to grow your career while being at the heart of the events and hospitality industry.
Position Overview
As a People Operations Consultant, you will be responsible for managing the end-to-end process of staffing events. From onboarding and compliance checks to scheduling shifts and supporting staff on-site, you’ll ensure that our clients have the best teams in place for seamless event delivery.
You’ll be part of a supportive office team in Bristol, working closely with the rest of the team and our large network of casual workers. This role requires flexibility, adaptability, and strong communication skills to thrive in a fast-paced, dynamic environment.
Key Responsibilities
- Staffing & Scheduling: Matching staff to client requirements and placing them into shifts.
- Communication: Sharing shift details, role expectations, and updates with staff to ensure they are fully prepared.
- Onboarding & Compliance: Conducting Right to Work checks and ensuring all legal and regulatory standards are met.
- Recruitment & Advertising: Promoting roles to attract new talent and maintaining a strong pipeline of staff.
- Attendance & Reliability: Managing reminders, check-ins, and see-offs to maximise shift attendance.
- On-Site Support: Coordinating teams at events, ensuring smooth arrivals and operations.
- Out-of-Hours Support: Handling urgent staffing queries and last-minute changes when required.
- Operations Support: Maintaining records, processing admin, and supporting portfolios as needed.
Skills & Experience
- A proactive, flexible attitude with a willingness to learn.
- Strong communication and interpersonal skills.
- Excellent organisational and time-management abilities.
- A keen interest in the events and hospitality industry.
- Proficiency in Microsoft Office and CRM systems (preferred but not essential).
- Must have a valid UK drivers licence and be willing to drive.
- A willingness to work weekends, early mornings and evenings as and when needed.
- Ambition to grow and develop in your role and career
- Ability to work under pressure and adapt to fast-paced environments.
Why Join TWG?
- Be part of incredible live experiences at world-class venues and events.
- Join a passionate, close-knit team who support each other to succeed.
- Lots of opportunities for training, growth, and career progression.
- A dynamic role that keeps you engaged, challenged, and connected to the heart of the hospitality and events industry.
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People Operations Consultant (London) employer: Thewaitinggameltd
Contact Detail:
Thewaitinggameltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land People Operations Consultant (London)
✨Tip Number 1
Network like a pro! Get out there and connect with people in the events and hospitality industry. Attend local meetups, join relevant online groups, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching TWG and understanding their role in the events scene. Think about how your skills can contribute to their mission. Practise common interview questions and come up with examples that showcase your flexibility and communication skills.
✨Tip Number 3
Show your enthusiasm for the role! When you get the chance to chat with potential employers, let them know why you’re excited about working in the events industry. Your passion can set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Good luck!
We think you need these skills to ace People Operations Consultant (London)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the People Operations Consultant role. Highlight relevant experience in staffing, scheduling, and communication. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the events and hospitality industry and how you can contribute to our team. Keep it engaging and personal – we love a bit of personality!
Showcase Your Flexibility: Since this role requires adaptability, make sure to mention any experiences where you've successfully managed changing priorities or worked under pressure. We appreciate candidates who can roll with the punches!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Thewaitinggameltd
✨Know the Company Inside Out
Before your interview, take some time to research TWG and their role in the events and hospitality industry. Understand their values, recent events they've managed, and what makes them unique. This will not only impress your interviewers but also help you tailor your answers to align with their mission.
✨Showcase Your Communication Skills
As a People Operations Consultant, strong communication is key. Prepare examples of how you've effectively communicated in previous roles, especially in fast-paced environments. Be ready to discuss how you would share shift details and updates with staff to ensure everyone is on the same page.
✨Demonstrate Flexibility and Adaptability
This role requires a proactive and adaptable mindset. Think of specific instances where you've had to adjust quickly to changes or unexpected challenges. Highlight your ability to manage multiple tasks and remain calm under pressure, as this will resonate well with the dynamic nature of the job.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, opportunities for growth, and what a typical day looks like for a People Operations Consultant at TWG. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
