At a Glance
- Tasks: Manage staffing for exciting events and ensure smooth operations on-site.
- Company: Join TWG, a leader in bringing iconic events to life across the UK.
- Benefits: Enjoy 30 days holiday, competitive salary, and opportunities for career growth.
- Other info: Flexible hours with weekend work and a supportive team culture.
- Why this job: Be at the heart of unforgettable experiences and develop your skills in a dynamic environment.
- Qualifications: Proactive attitude, strong communication skills, and a keen interest in events.
The predicted salary is between 25000 - 25000 £ per year.
Location: Bristol (head office, but role will involve on-site work)
Reporting to: Operations Manager
Job type: Full-time, permanent
Salary: £25,000 pa
Hours: Monday to Friday, 09:00-17:00. You will work up to 42 weekend days across the year (with strict Time Off in Lieu; e.g. if you work a Saturday, you'll receive the following Monday off, etc.). 30 days holiday per year (bank holidays not automatically included).
About Us
At TWG, we don't just provide staff, we help bring some of the UK's biggest events to life. From world cup finals and the Formula 1 at Silverstone to iconic gigs, festivals, and world-renowned sporting venues, our teams play a part in unforgettable experiences across the country. We are now looking for a proactive and organised Staffing Coordinator to join our operations team in Bristol. This is a hands-on role where no two days are the same, offering the chance to grow your career while being at the heart of the events and hospitality industry.
Position Overview
As a People Operations Consultant, you will be responsible for managing the end-to-end process of staffing events. From onboarding and compliance checks to scheduling shifts and supporting staff on-site, you'll ensure that our clients have the best teams in place for seamless event delivery. You'll be part of a supportive office team in Bristol, working closely with the rest of the team and our large network of casual workers. This role requires flexibility, adaptability, and strong communication skills to thrive in a fast-paced, dynamic environment.
Key Responsibilities
- Staffing & Scheduling: Matching staff to client requirements and placing them into shifts.
- Communication: Sharing shift details, role expectations, and updates with staff to ensure they are fully prepared.
- Onboarding & Compliance: Conducting Right to Work checks and ensuring all legal and regulatory standards are met.
- Recruitment & Advertising: Promoting roles to attract new talent and maintaining a strong pipeline of staff.
- Attendance & Reliability: Managing reminders, check-ins, and see-offs to maximise shift attendance.
- On-Site Support: Coordinating teams at events, ensuring smooth arrivals and operations.
- Out-of-Hours Support: Handling urgent staffing queries and last-minute changes when required.
- Operations Support: Maintaining records, processing admin, and supporting portfolios as needed.
Skills & Experience
- A proactive, flexible attitude with a willingness to learn.
- Strong communication and interpersonal skills.
- Excellent organisational and time-management abilities.
- A keen interest in the events and hospitality industry.
- Proficiency in Microsoft Office and CRM systems (preferred but not essential).
- Must have a valid UK drivers licence and be willing to drive.
- A willingness to work weekends, early mornings and evenings as and when needed.
- Ambition to grow and develop in your role and career.
- Ability to work under pressure and adapt to fast-paced environments.
Why Join TWG?
- Be part of incredible live experiences at world-class venues and events.
- Join a passionate, close-knit team who support each other to succeed.
- Lots of opportunities for training, growth, and career progression.
- A dynamic role that keeps you engaged, challenged, and connected to the heart of the hospitality and events industry.
People Operations Consultant (Bristol) employer: Thewaitinggameltd
Thewaitinggameltd offers an exciting opportunity for Hospitality Staff in the vibrant city of Bristol, where you can be part of a dynamic team delivering exceptional service at renowned music and sports venues. With flexible shifts, weekly pay, and a bonus scheme, we prioritise employee satisfaction and growth, ensuring that every team member has the chance to progress in their career while enjoying a supportive and engaging work culture.
StudySmarter Expert Advice🤫
We think this is how you could land People Operations Consultant (Bristol)
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Thewaitinggameltd. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Thewaitinggameltd
Don't be shy about reaching out to Thewaitinggameltd directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace People Operations Consultant (Bristol)
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Thewaitinggameltd and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Thewaitinggameltd
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
