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- Tasks: Manage staffing for exciting events and ensure smooth operations on-site.
- Company: Join TWG, a leader in delivering unforgettable UK events.
- Benefits: Competitive salary, 30 days holiday, and opportunities for career growth.
- Why this job: Be part of incredible live experiences and work with a passionate team.
- Qualifications: Strong communication skills and a proactive attitude are essential.
- Other info: Flexible hours with weekend work and dynamic challenges await you.
The predicted salary is between 27500 - 38500 £ per year.
Location: London (remote, but role will involve on-site work)
Reporting to: Operations Manager
Job type: Full-time, permanent
Salary: £27,500 pa
Hours: Monday to Friday, 09:00–17:00
You will work up to 42 weekend days across the year (with strict Time Off in Lieu; e.g. if you work a Saturday, you'll receive the following Monday off, etc.).
30 days holiday per year (bank holidays not automatically included).
About Us
At TWG, we don't just provide staff, we help bring some of the UK's biggest events to life. From world cup finals and the Formula 1 at Silverstone to iconic gigs, festivals, and world-renowned sporting venues, our teams play a part in unforgettable experiences across the country.
We are now looking for a proactive and organised Staffing Coordinator to join our operations team in Bristol. This is a hands-on role where no two days are the same, offering the chance to grow your career while being at the heart of the events and hospitality industry.
Position Overview
As a People Operations Consultant, you will be responsible for managing the end-to-end process of staffing events. From onboarding and compliance checks to scheduling shifts and supporting staff on-site, you'll ensure that our clients have the best teams in place for seamless event delivery.
You'll be part of a supportive office team in Bristol, working closely with the rest of the team and our large network of casual workers. This role requires flexibility, adaptability, and strong communication skills to thrive in a fast-paced, dynamic environment.
Key Responsibilities
- Staffing & Scheduling: Matching staff to client requirements and placing them into shifts.
- Communication: Sharing shift details, role expectations, and updates with staff to ensure they are fully prepared.
- Onboarding & Compliance: Conducting Right to Work checks and ensuring all legal and regulatory standards are met.
- Recruitment & Advertising: Promoting roles to attract new talent and maintaining a strong pipeline of staff.
- Attendance & Reliability: Managing reminders, check-ins, and see-offs to maximise shift attendance.
- On-Site Support: Coordinating teams at events, ensuring smooth arrivals and operations.
- Out-of-Hours Support: Handling urgent staffing queries and last-minute changes when required.
- Operations Support: Maintaining records, processing admin, and supporting portfolios as needed.
Skills & Experience
- A proactive, flexible attitude with a willingness to learn.
- Strong communication and interpersonal skills.
- Excellent organisational and time-management abilities.
- A keen interest in the events and hospitality industry.
- Proficiency in Microsoft Office and CRM systems (preferred but not essential).
- Must have a valid UK drivers licence and be willing to drive.
- A willingness to work weekends, early mornings and evenings as and when needed.
- Ambition to grow and develop in your role and career.
- Ability to work under pressure and adapt to fast-paced environments.
Why Join TWG?
- Be part of incredible live experiences at world-class venues and events.
- Join a passionate, close-knit team who support each other to succeed.
- Lots of opportunities for training, growth, and career progression.
- A dynamic role that keeps you engaged, challenged, and connected to the heart of the hospitality and events industry.
People Operations Consultant (London) employer: Thewaitinggameltd
Contact Detail:
Thewaitinggameltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land People Operations Consultant (London)
✨Network Like a Pro
Get out there and connect with people in the events and hospitality industry. Attend networking events, join relevant groups on social media, and don’t be shy to reach out to folks on LinkedIn. You never know who might have the inside scoop on job openings!
✨Show Off Your Skills
When you get the chance to chat with potential employers, make sure to highlight your organisational and communication skills. Share specific examples of how you've successfully managed events or teams in the past. This will help you stand out as a candidate who can thrive in a fast-paced environment.
✨Be Flexible and Adaptable
The events industry is all about being ready for anything! Show that you’re willing to work weekends and adapt to changing schedules. Employers love candidates who can roll with the punches and keep things running smoothly, especially during busy times.
✨Apply Through Our Website
Don’t forget to check out our website for the latest job openings at TWG. Applying directly through our site not only shows your interest but also gives you a better chance of getting noticed. Plus, it’s super easy to navigate!
We think you need these skills to ace People Operations Consultant (London)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the People Operations Consultant role. Highlight relevant experience in staffing, scheduling, and communication. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the events and hospitality industry and how you can contribute to our team. Keep it engaging and personal – we love a good story!
Show Off Your Organisational Skills: Since this role requires excellent organisational abilities, give examples of how you've successfully managed multiple tasks or projects in the past. We want to know how you keep everything running smoothly!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Thewaitinggameltd
✨Know the Company Inside Out
Before your interview, take some time to research TWG and their role in the events and hospitality industry. Understand their values, recent projects, and what makes them unique. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Communication Skills
As a People Operations Consultant, strong communication is key. Prepare examples from your past experiences where you successfully communicated with teams or clients. Be ready to demonstrate how you can share shift details and expectations clearly, as this is crucial for the role.
✨Highlight Your Organisational Skills
This role requires excellent organisational abilities. Think of specific instances where you managed multiple tasks or schedules effectively. Bring these examples to the interview to illustrate how you can handle the fast-paced environment of staffing events.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills, especially regarding last-minute staffing changes or urgent queries. Prepare by thinking through potential scenarios you might face in the role and how you would handle them. This will show your adaptability and readiness for the challenges ahead.
