At a Glance
- Tasks: Lead client support for the RTSM application and manage sponsor communications.
- Company: Theuniversityunion, committed to equity and collaboration.
- Benefits: Competitive salary and a supportive work environment.
- Other info: Join a dynamic team in Nottingham with growth opportunities.
- Why this job: Make a difference in clinical studies while developing your skills.
- Qualifications: 3+ years in software support and strong interpersonal skills required.
The predicted salary is between 30000 - 40000 £ per year.
The university union is looking for a Study Project Lead in Nottingham to lead the client support of the Randomization and Trial Supply Management (RTSM) application post-clinical study go-live. This role involves managing sponsor communications, troubleshooting, training, and ensuring effective collaboration with stakeholders.
The ideal candidate will have:
- A minimum of 3 years in software application support
- Excellent interpersonal skills
- A bachelor's degree or equivalent experience in RTSM support or IT
Join us in fostering an equitable work environment.
RTSM Study Project Lead — Client Support (Level 1) in Nottingham employer: Theuniversityunion
Theuniversityunion is an exceptional employer that prioritises employee growth and development, offering a collaborative work culture in the vibrant city of Nottingham. With a commitment to fostering an equitable environment, we provide comprehensive training and support for our team members, ensuring they thrive in their roles while contributing to meaningful projects in the healthcare sector.
StudySmarter Expert Advice🤫
We think this is how you could land RTSM Study Project Lead — Client Support (Level 1) in Nottingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work with RTSM applications. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by practising common questions related to client support and troubleshooting. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your interpersonal skills during interviews. Share examples of how you've effectively communicated with stakeholders or resolved conflicts in past roles. This will highlight your fit for the Study Project Lead position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace RTSM Study Project Lead — Client Support (Level 1) in Nottingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in software application support, especially in RTSM. We want to see how your skills match the job description, so don’t be shy about showcasing relevant projects!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your background makes you the perfect fit. We love seeing genuine enthusiasm for the position.
Show Off Your Interpersonal Skills:Since this role involves managing sponsor communications and collaboration with stakeholders, make sure to highlight your interpersonal skills. Share examples of how you've successfully worked with others in past roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Theuniversityunion
✨Know Your RTSM Inside Out
Make sure you’re well-versed in the Randomization and Trial Supply Management (RTSM) application. Brush up on its functionalities, common issues, and how it supports clinical studies. This will show your potential employer that you’re not just familiar with the software but also passionate about it.
✨Show Off Your Communication Skills
Since this role involves managing sponsor communications, practice articulating your thoughts clearly and concisely. Prepare examples of how you've effectively communicated with stakeholders in the past, especially in troubleshooting scenarios. This will highlight your interpersonal skills, which are crucial for the position.
✨Prepare for Scenario-Based Questions
Expect questions that put you in real-life situations related to client support. Think of times when you had to troubleshoot an issue or train someone on a software application. Use the STAR method (Situation, Task, Action, Result) to structure your answers and demonstrate your problem-solving abilities.
✨Emphasise Your Teamwork Experience
Collaboration is key in this role, so be ready to discuss your experience working with diverse teams. Share specific examples of how you’ve fostered effective collaboration in previous roles, and how you can contribute to creating an equitable work environment at Theuniversityunion.
