Murphy is recruiting for an IT Service Desk Manager to lead the 1st Line Service Desk team at Golborne (WA3 3JD) and drive a high-quality, customer-focused support service.
The role requires ITIL-aligned processes, strong leadership, and hands-on incident management. You will coordinate SOC alerts, site mobilisations, and asset management while promoting continual service improvement across IT operations.
#J-18808-LjbffrIT Service Desk Lead: Elevate Incident Response & User Support in Wigan employer: Thetrupgrade
Murphy is an excellent employer that prioritises sustainability and environmental stewardship, making it a rewarding place for professionals passionate about making a positive impact. With a strong focus on employee development, you will have opportunities to grow your skills while working in a collaborative and supportive team environment. Located within the dynamic energy sector, this role offers unique advantages in contributing to significant projects that align with our commitment to environmentally friendly practices.
