At a Glance
- Tasks: Coordinate plant hire, ensuring quality and timely delivery across the UK.
- Company: Join Murphy Plant, a leading provider of innovative plant hire services.
- Benefits: Enjoy 27 days holiday, a discretionary bonus, and a contributory pension scheme.
- Why this job: Be part of a diverse team making a real impact in the plant hire industry.
- Qualifications: Experience in a hire desk role and good IT skills preferred.
- Other info: Opportunities for professional development and a supportive work environment.
The predicted salary is between 36000 - 60000 £ per year.
Murphy is recruiting for a Hire Coordinator – Inverness to work with Murphy Plant at our soon to open, new depot in Inverness.
Murphy Plant is committed to delivering a plant hire service that is simple, safe, efficient and reliable. Murphy Plant operates across the UK with 5 depots, soon to be 6 with this new site at Inverness.
We manage and maintain more than £100 million worth of innovative, best in-class plant, transport and specialist equipment and our work spans multiple sectors. Our inventory includes over 15,000 assets, ranging from small tools to piling rigs, alongside our award-winning vehicle fleet which includes one of the UK’s most comprehensive collection of crawler cranes. Our broad range of equipment also includes specialist assets for ground engineering, pipeline testing, tunnelling, rail and more.
You will be responsible for sourcing internal plant equipment on behalf of all projects, or procurement of externally sourced plant and equipment delivering best in class for quality and value. Ensuring maximum utilisation of Murphy Plant and equipment by monitoring externally hired items and exchanging for internal items when they become available. Liaise with external supply chain, maintenance teams and depot managers, build and keep positive relationships and ensure Performance, Quality and Delivery is achieved.
As Hire Coordinator you will manage the hire of Murphy Plant Equipment. Delivering equipment across the UK, you will be responsible for accurate management and documentation of the hire process.
A day in the life of a Murphy Hire Coordinator
- Ensure that best endeavours are made to deliver the right equipment, true to specification requirements, at the right quality on the date that the customer requires.
- Responsible for Procurement of externally sourced plant and equipment, delivering best in class for quality and value.
- Ensuring maximum utilisation of Murphy plant & equipment by monitoring and off hiring externally hired items when Murphy plant items become available.
- Liaise regularly with external supply chain, build and keep positive relationships and ensure best Quality, Performance and Delivery is achieved.
- Provide high quality customer service in all communications with internal and external clients.
- Maintain accurate paper and computer-based records.
- Produce correspondence, documents and presentations to specification using a variety of media.
- Maintain established paper and computer-based filing systems.
- Conduct financial duties, for example, processing invoices or tracking costs.
- Work in accordance with established processes and provide feedback on their effectiveness.
- Maintain a world-class standard of customer service ensuring that the customer is always at the forefront of the teams’ actions.
- Mirror the Murphy Values of Safety, Leadership, Integrity and Respect in all behaviours.
- Actively promote and embed Equality, Diversity and Inclusion (EDI) in all your work and support and comply with all organisational initiatives, policies and procedures on EDI.
Still interested, does this sound like you?
- Experience in a Hire Desk role would be desirable.
- Experience using Syrinx is preferred.
- Previous experience working in an office environment with some experience working in a customer facing role.
- Extensive experience working through telephone communications with a clear and concise phone manner.
- Good IT skills, knowledge of Microsoft packages ie. Word, Excel, PowerPoint.
- Previous experience in plant would be beneficial but not essential.
- Previous experience managing and processing invoices would be beneficial.
What’s in it for you?
- 27 days holiday, plus bank holidays with the option to buy an additional 2 days holiday each year, holidays increase with length of service.
- Discretionary annual bonus and annual salary review.
- Above market rate contributory pension scheme.
- Life assurance, health screening and enhanced sick pay.
- Enhanced maternity and paternity pay and a maternity returners bonus.
- Extra weeks holiday for all employees getting married and a wedding bonus.
- Subsidised canteen facilities in core locations.
- Dedicated and continued investment in your professional development.
- Other Murphy benefits include retail discounts and cashback, discounted gym memberships, cycle to work scheme etc.
Murphy is formally recognised as a sector leading employer, Gold Investors In People accredited along with reported operating profit up 57% on prior year. Murphy is incredibly proud of our diverse workforce. Not only do our people represent over 60 different nationalities, but they also represent a wide range of backgrounds, ethnicities and ages. With a forward order book of £5.4bn and £23m Invested in environmentally friendly plant in 2024 there really is #MoretoMurphy.
Murphy is an equal opportunities employer and welcomes applications from all sections of the community. Murphy is unable to employ anyone who does not have the legal right to live and work in the UK.
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Hire Coordinator - Inverness employer: Thetrupgrade
Contact Detail:
Thetrupgrade Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hire Coordinator - Inverness
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those connected to Murphy. A friendly chat can sometimes lead to job opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by researching Murphy's values and recent projects. Show us you’re not just interested in the role but also in being part of our mission to deliver top-notch plant hire services.
✨Tip Number 3
Practice your phone manner! Since this role involves a lot of communication, make sure you can convey information clearly and confidently over the phone. We want to hear your enthusiasm!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Murphy team.
We think you need these skills to ace Hire Coordinator - Inverness
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Hire Coordinator role. Highlight your relevant experience, especially in plant hire or customer service, and show us how you align with Murphy's values.
Showcase Your Skills: Don’t forget to mention your IT skills and any experience with systems like Syrinx. We want to see how you can manage documentation and records accurately, so give us examples of your past work!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and structure your thoughts well. This will help us see your communication skills right from the start!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Thetrupgrade
✨Know Your Stuff
Familiarise yourself with Murphy Plant's operations and the specific role of a Hire Coordinator. Understand the equipment they manage and the importance of quality and reliability in plant hire. This will show your genuine interest and help you answer questions more confidently.
✨Showcase Your Communication Skills
As a Hire Coordinator, you'll need to liaise with various teams and clients. Prepare examples of how you've effectively communicated in previous roles, especially in customer-facing situations. Highlight your clear phone manner and any experience with documentation or correspondence.
✨Demonstrate Problem-Solving Abilities
Think of scenarios where you've had to resolve issues quickly and efficiently. Whether it’s managing equipment availability or handling customer queries, be ready to discuss how you approach problem-solving and ensure customer satisfaction.
✨Emphasise Teamwork and Relationships
Building positive relationships is key in this role. Be prepared to talk about your experience working in teams and how you’ve fostered good relationships with colleagues and external partners. Show that you can embody Murphy's values of Safety, Leadership, Integrity, and Respect.