At a Glance
- Tasks: Be the go-to person for customer data, ensuring smooth operations and high-quality service.
- Company: Join a leading utility company committed to sustainability and innovation.
- Benefits: Enjoy 27 days holiday, a bonus scheme, and a great pension plan.
- Other info: Diverse workplace with opportunities for professional development and employee perks.
- Why this job: Make a real difference in energy and water services while growing your career.
- Qualifications: Strong communication skills and a knack for organisation are key.
The predicted salary is between 30000 - 40000 € per year.
Job Location: Cannock Hawks Green Lane, Cannock Staffordshire, United Kingdom.
MUA Group is an independent electricity and gas distribution network operator, connecting homes and businesses to essential energy infrastructure. We’re also a regulated water and wastewater company, adopting water and wastewater networks across Britain. Our mission at MUA is to help build better and more sustainable places to live and work, by adopting and operating multi-utility networks nationwide.
A day in the life of a Murphy Administrator:
- Being a key contact for customers submitting completion data, reviewing the data submitted and issuing completion certificates confirming adoption of the network.
- Informing customers when they can raise invoices for completed connections, and processing the invoice upon receipt.
- Maintaining information systems and trackers for recording completion data.
- Seeking to understand business needs and demonstrating innovative ways to continuously improve.
- Promptly resolving customer enquiries and coordinating resolutions with input across different teams.
- Ensuring our administrative processes are effective and efficient, enabling us to provide high-quality levels of service to all our clients and partners at all times.
- Managing site inspection and auditing records and operation and maintenance records.
- Adhoc duties to support the team and the wider business.
Still interested, does this sound like you?
- Experience in a Utility coordinator role in the construction or utilities industry would be advantageous but not essential.
- Clear communication and organisational skills.
- Excellent IT skills, including Outlook, Word, and PowerPoint.
- Demonstrable knowledge of Excel and the ability to enter, manipulate, and analyse data.
- Experience in an IDNO or IGT, or relevant equivalent experience within the Utility sector, would be advantageous.
- High level of attention to detail and the ability to self-manage your workload.
What’s in it for you?
- 27 days holiday, plus bank holidays with the option to buy an additional 2 days holiday each year; holidays increase with length of service.
- Discretionary annual bonus and annual salary review.
- Above market rate contributory pension scheme.
- Life assurance, health screening and enhanced sick pay.
- Enhanced maternity and paternity pay and a maternity returners bonus.
- Extra weeks holiday for all employees getting married and a wedding bonus.
- Subsidised canteen facilities in core locations.
- Dedicated and continued investment in your professional development.
- Other Murphy benefits include retail discounts and cashback, discounted gym memberships, cycle to work scheme etc.
About Murphy:
Murphy is formally recognised as a sector leading employer, Platinum Investors In People accredited along with reported operating profit up 57% on prior year. At Murphy, we are incredibly proud of our diverse workforce. Not only do our people represent over 60 different nationalities, but they also represent a wide range of backgrounds, ethnicities and ages. With a forward order book of £3.3b and £39m invested in environmentally friendly plant there really is #MoretoMurphy.
If you are unable to apply via the usual process, please call Lorna Rhodes on 07801 960464 to discuss in more detail. Murphy is unable to employ anyone who does not have the legal right to live and work in the UK.
Senior Administrator in Cannock employer: Thetrupgrade
MUA Group is an exceptional employer located in Cannock, offering a supportive and inclusive work culture that prioritises employee development and well-being. With generous benefits such as 27 days of holiday, a contributory pension scheme, and a commitment to professional growth, MUA fosters an environment where employees can thrive while contributing to sustainable energy solutions. Join a diverse team dedicated to making a positive impact in the community and enjoy unique perks like retail discounts and enhanced family leave policies.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Administrator in Cannock
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching MUA Group and understanding their mission. Tailor your answers to show how your skills align with their goals. Practice common interview questions and think of examples that highlight your experience in administration and customer service.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It’s also a chance to reiterate why you’re a great fit for the Senior Administrator position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at MUA Group. Let’s get you that dream job!
We think you need these skills to ace Senior Administrator in Cannock
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior Administrator role. Highlight relevant experience in utilities or construction, and don’t forget to showcase your organisational skills and attention to detail!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the role. Mention specific examples of how you've improved processes or resolved customer enquiries in the past.
Show Off Your IT Skills:Since the job requires excellent IT skills, make sure to mention your proficiency in Outlook, Word, PowerPoint, and especially Excel. If you have any experience with data analysis, be sure to include that too!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you on board with Murphy!
How to prepare for a job interview at Thetrupgrade
✨Know the Company Inside Out
Before your interview, take some time to research MUA Group. Understand their mission, values, and recent projects. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Organisational Skills
As a Senior Administrator, you'll need to demonstrate excellent organisational skills. Prepare examples from your past experiences where you've successfully managed data or resolved customer enquiries. Be ready to discuss how you prioritise tasks and maintain efficiency.
✨Brush Up on Your IT Skills
Since the role requires strong IT skills, especially in Excel, make sure you're comfortable with data manipulation and analysis. Consider doing a quick refresher on Excel functions that could be relevant, like VLOOKUP or pivot tables, so you can confidently discuss them.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, company culture, or specific challenges the role might face. This shows that you're not just interested in the job, but also in how you can contribute to the company's success.
