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- Tasks: Coordinate plant hire, ensuring quality equipment delivery and excellent customer service.
- Company: Join Murphy, a leading employer with a diverse workforce and innovative plant solutions.
- Benefits: Enjoy 27 days holiday, annual bonuses, and professional development opportunities.
- Why this job: Be part of a dynamic team making a real impact in the plant hire industry.
- Qualifications: Experience in hire desk roles and strong IT skills preferred.
- Other info: Embrace a culture of safety, integrity, and respect while promoting diversity.
The predicted salary is between 30000 - 42000 £ per year.
Job Location: Cannock Hawks Green Lane, Cannock Staffordshire Country/Region: United Kingdom
Murphy is recruiting for a Hire Coordinator to work with Murphy Plant on Contract/Location. Murphy Plant is committed to delivering a plant hire service that is simple, safe, efficient and reliable. We manage and maintain more than £100 million worth of innovative, best in class plant, transport and specialist equipment and our work spans multiple sectors. Our inventory includes over 15,000 assets, ranging from small tools to piling rigs, alongside our award-winning vehicle fleet which includes one of the UK’s most comprehensive collection of crawler cranes. Our broad range of equipment also includes specialist assets for ground engineering, pipeline testing, tunnelling, rail and more.
A day in the life of a Murphy Hire Coordinator:
- Ensure that best endeavours are made to deliver the right equipment, true to specification requirements, at the right quality on the date that the customer requires.
- Responsible for Procurement of externally sourced plant and equipment, delivering best in class for quality and value.
- Ensuring maximum utilisation of Murphy plant & equipment by monitoring and off hiring externally hired items when Murphy plant items become available.
- Liaise regularly with external supply chain, build and keep positive relationships and ensure best Quality, Performance and Delivery is achieved.
- Provide high quality customer service in all communications with internal and external clients.
- Maintain accurate paper and computer-based records.
- Produce correspondence, documents and presentations to specification using a variety of media.
- Maintain established paper and computer-based filing systems.
- Conduct financial duties, for example, processing invoices or tracking costs.
- Work in accordance with established processes and provide feedback on their effectiveness.
- Maintain a world-class standard of customer service ensuring that the customer is always at the forefront of the teams’ actions.
- Mirror the Murphy Values of Safety, Leadership, Integrity and Respect in all behaviours.
- Actively promote and embed Equality, Diversity and Inclusion (EDI) in all your work and support and comply with all organisational initiatives, policies and procedures on EDI.
Still interested, does this sound like you?
- Experience in a Hire Desk role would be desirable.
- Experience using Syrinx is preferred.
- Previous experience working in an office environment with some experience working in a customer facing role.
- Extensive experience working through telephone communications with a clear and concise phone manner.
- Good IT skills, knowledge of Microsoft packages ie. Word, Excel, PowerPoint.
- Previous experience in plant would be beneficial but not essential.
- Previous experience managing and processing invoices would be beneficial.
What’s in it for you?
- 27 days holiday, plus bank holidays with the option to buy an additional 2 days holiday each year, holidays increase with length of service.
- Discretionary annual bonus and annual salary review.
- Above market rate contributory pension scheme.
- Life assurance, health screening and enhanced sick pay.
- Enhanced maternity and paternity pay and a maternity returners bonus.
- Extra weeks holiday for all employees getting married and a wedding bonus.
- Subsidised canteen facilities in core locations.
- Dedicated and continued investment in your professional development.
- Other Murphy benefits include retail discounts and cashback, discounted gym memberships, cycle to work scheme etc.
About Murphy:
Murphy is formally recognised as a sector leading employer, Gold Investors In People accredited along with reported operating profit up 57% on prior year. At Murphy, we are incredibly proud of our diverse workforce. Not only do our people represent over 60 different nationalities, but they also represent a wide range of backgrounds, ethnicities and ages. With a forward order book of £5.4bn and £23m invested in environmentally friendly plant in 2024 there really is #MoretoMurphy.
If you are unable to apply via the usual process, please call Stephanie Fletcher on 07513 706 819 to discuss in more detail. Murphy is unable to employ anyone who does not have the legal right to live and work in the UK.
Hire Coordinator in Cannock employer: Thetrupgrade
Contact Detail:
Thetrupgrade Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hire Coordinator in Cannock
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Murphy and their values. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when it’s your turn to shine.
✨Tip Number 3
Show off your skills! Be ready to discuss your previous experience, especially in customer service and hire desk roles. Use specific examples to demonstrate how you've excelled in similar situations.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates.
We think you need these skills to ace Hire Coordinator in Cannock
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Hire Coordinator role. Highlight any relevant experience, especially in hire desk roles or customer service, and don’t forget to mention your IT skills with Microsoft packages!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for Murphy Plant. Mention how your values align with ours, especially around safety and customer service.
Show Off Your Communication Skills: Since this role involves a lot of communication, make sure your application reflects your clear and concise communication style. Whether it’s in your CV or cover letter, keep it professional yet friendly!
Apply Through Our Website: We encourage you to apply through our website for the best chance of success. It’s super easy and ensures your application goes straight to the right people. Don’t miss out on this opportunity!
How to prepare for a job interview at Thetrupgrade
✨Know Your Stuff
Familiarise yourself with Murphy's plant hire services and the specific equipment they manage. Understanding their inventory, like the crawler cranes and ground engineering assets, will show your genuine interest and help you answer questions confidently.
✨Showcase Your Customer Service Skills
Since the role involves high-quality customer service, prepare examples from your past experiences where you successfully handled customer queries or issues. Highlight your clear communication style, especially over the phone, as this is crucial for the position.
✨Be Ready to Discuss Processes
Brush up on your knowledge of procurement processes and how to maintain accurate records. Be prepared to discuss how you would ensure the right equipment is delivered on time and how you would manage off-hiring effectively.
✨Embrace Murphy's Values
Familiarise yourself with Murphy's core values: Safety, Leadership, Integrity, and Respect. Think of ways you can demonstrate these values in your previous roles and be ready to share those examples during the interview.
