At a Glance
- Tasks: Maximise ticket sales and ensure top-notch customer experiences at our vibrant theatre.
- Company: Join the Harold Pinter Theatre, a hub of creativity and collaboration.
- Benefits: Gain valuable experience in a dynamic environment with flexible hours.
- Other info: Fixed-term contract with opportunities to work evenings and weekends.
- Why this job: Be part of an exciting team and make a real impact on audience enjoyment.
- Qualifications: Experience in team management and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
Deputy Ticketing & Sales Manager (Maternity Cover)
The Harold Pinter Theatre is seeking a detail-oriented and commercially-minded individual with experience of supervising or managing a team to join our team as Deputy Ticketing & Sales Manager , who has a collaborative nature and a flexible and creative approach to assist in running our busy venue.
Reporting to the Ticketing & Sales Manager, you will have a shared responsibility for managing the ticketing system, maintaining producer and stakeholder relationships and for ensuring that the audience receive the best service & visitor experience.
Thefocusoftheroleis
- Proactively maximize the sale of tickets, Private Property seats and packages as much as possible combined with ensuring our teams deliver the best customer experience.
- Manage day-to-day operations of the Box Office to a high level, with attention to detail and efficiency.
- Liaise with producers and London Sales for proactive management of inventory to maximize sales, including ‘dynamic pricing’ of seats on the system and ensure producer targets are met or exceeded.
- Maintain thorough and accurate reporting as required to producers, internal ATG teams and venue management.
- Ensure access customers are supported in their visit to the venue including monitoring access bookings and delivery of access performances.
Full duties and details outlined in the role description attached.
The ideal start date will be in or around w/c 28 August with a finish date of the fixed term position being Saturday 10th February 2024.
This will be a fixed-term contract covering the Maternity Leave of the current incumbent.
The position involves shift-working across a fixed term contract of 40 hours per week including evenings, weekends and Bank Holidays.
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Deputy Ticketing & Sales Manager (Maternity Cover) employer: Thetiscuk
The Harold Pinter Theatre is an exceptional employer, offering a vibrant work culture that values collaboration and creativity. Employees benefit from opportunities for professional growth within the dynamic environment of a busy venue, while also enjoying the unique experience of working in one of London's iconic theatres. With a focus on delivering outstanding customer service and maximising ticket sales, this role provides a meaningful opportunity to contribute to memorable audience experiences.
