At a Glance
- Tasks: Support shows and events at The Edge, ensuring everything runs smoothly.
- Company: Join the vibrant Students’ Union Arts team at Bath.
- Benefits: Earn £15.77 per hour, gain valuable experience, and receive training.
- Other info: Flexible hours with opportunities for growth and networking.
- Why this job: Be part of exciting arts events and develop your event management skills.
- Qualifications: Event management knowledge and a passion for the arts are preferred.
The predicted salary is between 30000 - 40000 € per year.
The Students’ Union Arts team are looking for Duty Managers to support shows and events at The Edge across the academic year. Societies and groups run multiple events in The Edge every week, supported by the SU Arts team. Events include theatre shows, open mic nights, music events and postgraduate events, amongst many others. There is also opportunity to support wider SU events such as trips and Summer Ball!
By joining our growing Front of House team, this is an exciting opportunity to support the arts and student events at Bath, build event management and communication skills, and receive specialist training and development opportunities.
The Duty Manager role ensures that events run smoothly and successfully whilst supervising a team of Ushers. They are responsible for:
- Providing excellent customer service and overseeing the audience, including checking tickets and dealing with any queries and problems.
- Co-ordinating with Event Organisers and Duty Technicians, ensuring clear communication around any changes or issues to resolve.
- Making sure the spaces are safe and ready for shows and conducting pre- and post-show checks.
- Reporting relevant feedback to the SU staff team.
- Briefing the Ushers and other crew on event needs.
- Upholding Health & Safety requirements and responding to any emergencies that may occur and overseeing evacuations, in coordination with Security and Campus Services.
- Communication and coordination with the Social Enterprise team for the refreshments offer including taking payments and stock control.
- Helping to oversee additional non-theatre events to make sure they work smoothly and safely, working with Event Organisers.
Criteria
To be successful in this role, these are the things that will matter most:
- Good decision making and delegation skills.
- Flexible and positive can-do approach.
- Ability to get things done in a busy environment and/or under pressure.
- Availability in evenings/weekends.
- Proactive and motivated.
- Calm and polite manner.
- Ability to form and maintain effective working relationships.
Skills and experience
- Some event management knowledge/experience.
- Interest in, or enthusiasm for, the arts.
Students’ Union Arts Team: Duty Manager (10 positions) in Bath employer: Thesubath
The Students' Union Arts team offers a vibrant and supportive work environment for Duty Managers, where you can immerse yourself in the arts while gaining valuable event management experience. With flexible hours that accommodate your studies and opportunities for professional development, you'll be part of a dynamic team that plays a crucial role in delivering memorable events at The Edge. Join us to enhance your skills, connect with fellow students, and contribute to the thriving cultural scene at Bath.
StudySmarter Expert Advice🤫
We think this is how you could land Students’ Union Arts Team: Duty Manager (10 positions) in Bath
✨Tip Number 1
Network like a pro! Reach out to your friends, classmates, or even alumni who have worked in similar roles. They might have insider info on the best ways to land a Duty Manager position or even know someone hiring.
✨Tip Number 2
Show up and shine! Attend events at The Edge or similar venues to get a feel for the environment. This not only helps you understand what’s expected but also gives you a chance to meet potential colleagues and show your enthusiasm.
✨Tip Number 3
Be proactive! If you see an event that interests you, don’t hesitate to reach out directly to the organisers. Express your interest in the Duty Manager role and ask how you can contribute. It shows initiative and can set you apart from other candidates.
✨Tip Number 4
Apply through our website! We love seeing applications come in directly. Make sure to highlight your relevant skills and experiences that align with the role, and don’t forget to mention your availability for those busy evenings and weekends!
We think you need these skills to ace Students’ Union Arts Team: Duty Manager (10 positions) in Bath
Some tips for your application 🫡
Show Your Passion for the Arts:When you're writing your application, let your enthusiasm for the arts shine through! We want to see that you’re genuinely excited about supporting events and making them a success.
Highlight Relevant Experience:If you've got any experience in event management or customer service, make sure to mention it! We love seeing how your past roles can contribute to making our events run smoothly.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Duty Manager role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you in the running for this exciting opportunity.
How to prepare for a job interview at Thesubath
✨Know the Role Inside Out
Make sure you understand what a Duty Manager does at The Edge. Familiarise yourself with the responsibilities listed in the job description, like overseeing events and ensuring safety. This will help you answer questions confidently and show your genuine interest in the role.
✨Show Your Customer Service Skills
Since this role involves providing excellent customer service, think of examples from your past experiences where you've dealt with customers effectively. Be ready to discuss how you handled difficult situations or queries, as this will demonstrate your ability to stay calm under pressure.
✨Demonstrate Teamwork and Communication
The Duty Manager role requires coordinating with various teams. Prepare to talk about times when you've successfully worked in a team or communicated effectively with others. Highlight your ability to delegate tasks and keep everyone informed, which is crucial for smooth event management.
✨Be Ready for Scenario Questions
Expect some situational questions during the interview. Think about how you would handle emergencies or unexpected changes during an event. Practising these scenarios can help you articulate your thought process and decision-making skills, which are key for this role.
