At a Glance
- Tasks: Manage supplier teams and ensure top-notch performance in a dynamic environment.
- Company: Join TheSqua.re, a leading digital corporate housing company with a global presence.
- Benefits: Enjoy 20 days holiday, performance bonuses, and fun office events.
- Other info: Work with cutting-edge AI tools and collaborate with diverse teams globally.
- Why this job: Be part of a fast-growing team and make an impact in the hospitality sector.
- Qualifications: 3 years experience in serviced apartments or hotel supply chains required.
The predicted salary is between 45000 - 55000 £ per year.
Here at The Squa. re we have a great opportunity for a
Market Manage r to join our expanding team.
Our mission at The Squa. re is to be the world’s best loved digital corporate housing and luxury alternate accommodation company.
We do this by providing the largest choice of alternate accommodations - beautifully furnished boutique style apartments in every major city on the planet, using our award winning proprietary suite of technology and our best in class customer service / account management levels.
It's no wonder we have achieved the highest NPS (Net Promoter Score) levels in leading global corporate travel programs powering our firm’s extremely high annual growth for several years in a row.
We have also recently launched The Square. AI, our new customisable booking platform designed to allow corporate clients to set up their global travel programme their own way.
From offices in London, New Delhi and virtual offices in Singapore and Dubai we look after and house assignees from more than 500 corporate clients worldwide; these corporations range from a mix of S&P 500 to soon to go public tech companies.
As you will be working very closely with the Head of Global Partner Relationship and office based is crucial that support is precise and accurate along with attention to detail.
Key Tasks & Responsibilities
- Working closely with the Head of Global Supply Chain in managing regional supplier teams and ensuring KPI delivery
- Lead weekly and monthly performance reviews, including targets, KPIs, and action plans
- Monitor team productivity, supplier growth, and apartment catalogue expansion
- Identify training needs and support development of team members
- Ensure adherence to company SOPs, SLAs, and internal systems (e. g. Eco Grade, APS)
- Oversee supplier onboarding, including partnership agreements and rate negotiations
- Collaborate with sales and reservations teams to optimise supplier performance and customer experience
- Maintain strong relationships with suppliers and internal stakeholders across regions
- Manage feedback loops between suppliers and operations teams
- Set and review bonus structures aligned with performance targets
- Support team growth through hiring, training, and supervision
- Represent the business in client presentations and industry networking events
- Promoting internal AI Saa S tools such as: Eco Grade. ai and a Perfect Stay. ai
Skills & Experience
- A minimum of 3 years’ experience working with serviced apartment or hotel supply chains within the hospitality sector
- Working knowledge of channel managers and GDS platforms
- Excellent organisational and administrative skills, with strong attention to detail
- Advanced proficiency in data software and AI tools
- Strong interpersonal, communication, and stakeholder management skills
- Confident working independently with minimal supervision
- Collaborative team player with a proactive and solutions-driven mindset
- Highly organised, self-motivated, and effective in time management
- Strong customer service focus, with experience handling escalations professionally
- Ability to manage multiple priorities and perform effectively under pressure and to deadlines
Company Benefits
- 20 days Holiday, Plus Bank Holidays. Increasing after length of service.
- Birthday day off after 1 year of service
- Fridays Brunch or Lunch with evening drinks and nibbles.
- Performance bonus
- Company pension
- Business travel within the UK and to Europe
- Quarterly office events and Christmas dinner
Market Manager in London employer: TheSquare Serviced Apartments
TheSquare Serviced Apartments fosters a collaborative work culture that encourages professional growth and innovation. Employees enjoy the benefits of working with cutting-edge technology and a commitment to exceptional customer service. The company's rapid expansion offers numerous opportunities for career advancement.
Contact Details:
TheSquare Serviced Apartments Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Market Manager in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like TheSquare Serviced Apartments. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to TheSquare Serviced Apartments
Don't be shy about reaching out to TheSquare Serviced Apartments directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Market Manager in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about TheSquare Serviced Apartments and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at TheSquare Serviced Apartments
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
