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For Companies At a Glance
- Tasks: Provide top-notch service, manage inquiries, and convert them into bookings.
- Company: Exciting hospitality company in vibrant London.
- Benefits: Competitive salary, team incentives, and fun monthly social events.
- Why this job: Join a dynamic team and enhance guest experiences in the hospitality industry.
- Qualifications: Sales experience and excellent communication skills required.
- Other info: Full-time role with a focus on guest satisfaction and career growth.
The predicted salary is between 30000 - 42000 £ per year.
A hospitality company in London is looking for a Reservations Agent to join their reservations department. The successful candidate will provide high-quality service, manage inquiries, and convert them into bookings while achieving departmental KPIs.
The role requires:
- Sales experience
- Excellent communication skills
- A strong focus on guest satisfaction
The role is full-time and offers a competitive salary along with various employee perks such as team incentives and monthly social events.
Guest Reservations & Accounts Specialist employer: TheSqua.re
Contact Detail:
TheSqua.re Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Reservations & Accounts Specialist
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances in the hospitality industry. You never know who might have a lead on that perfect Reservations Agent role.
✨Tip Number 2
Practice your pitch! When you get that chance to chat with potential employers, make sure you can confidently talk about your sales experience and how you can enhance guest satisfaction. We want to hear your passion!
✨Tip Number 3
Stay proactive! Follow up on your applications and express your enthusiasm for the role. A little persistence can go a long way in showing you're genuinely interested in joining their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Guest Reservations & Accounts Specialist
Some tips for your application 🫡
Show Off Your Sales Skills: Make sure to highlight any sales experience you have in your application. We want to see how you've successfully converted inquiries into bookings before, so share those success stories!
Communicate Clearly: Since excellent communication is key for this role, ensure your application is clear and concise. Use straightforward language and avoid jargon to make it easy for us to understand your experience.
Focus on Guest Satisfaction: We love candidates who prioritise guest satisfaction! In your application, mention specific examples of how you've gone above and beyond to ensure a great experience for customers.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at TheSqua.re
✨Know Your Stuff
Before the interview, make sure you research the hospitality company thoroughly. Understand their values, services, and what sets them apart in the industry. This knowledge will help you tailor your answers and show that you're genuinely interested in the role.
✨Showcase Your Sales Skills
Since the role requires sales experience, prepare specific examples of how you've successfully converted inquiries into bookings in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your achievements.
✨Communicate Clearly
Excellent communication skills are a must for this position. Practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend to get comfortable with speaking about your experiences and answering common interview questions.
✨Focus on Guest Satisfaction
Be ready to discuss how you prioritise guest satisfaction in your work. Think of examples where you went above and beyond to ensure a positive experience for guests. This will demonstrate that you align with the company's focus on high-quality service.
