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- Tasks: Lead the reservations team to create unforgettable guest experiences across multiple venues.
- Company: Thesleff Group, known for its vibrant dining scene and exceptional service.
- Benefits: Competitive salary, flexible hours, and opportunities for career advancement.
- Why this job: Join a dynamic team and shape the future of our exciting new venues.
- Qualifications: Experience in hospitality management and a passion for customer service.
- Other info: Be part of a growing company with a focus on innovation and excellence.
The predicted salary is between 36000 - 60000 £ per year.
The Reservations Manager plays a key role in overseeing and delivering an exceptional reservations experience across Thesleff Group venues, including Los Mochis, Sale e Pepe, Viajante87, Juno Omakase and Luna Omakase, with our newest opening Sale e Pepe Mare opening just round the corner along with Ma/Na in Mayfair!
This is a new position within the business due to an internal movement into a new role.
Reservations Manager in London employer: Thesleff Group
Contact Detail:
Thesleff Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reservations Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those connected to Thesleff Group venues. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Show off your personality! When you get to the interview stage, let your passion for hospitality shine through. Share stories about your experiences and how you’ve created memorable reservations for guests in the past.
✨Tip Number 3
Do your homework! Familiarise yourself with each venue under the Thesleff Group. Knowing their unique offerings and vibe will not only impress but also help you tailor your approach during interviews.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Thesleff family!
We think you need these skills to ace Reservations Manager in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about the Reservations Manager position and the venues we operate. Share why you think you'd be a great fit for our team!
Tailor Your CV: Make sure your CV is tailored specifically for this role. Highlight your relevant experience in reservations management and any skills that align with what we’re looking for. We love seeing how your background fits with our vision!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that get straight to the heart of your qualifications. Avoid fluff and focus on what makes you the best candidate for the job!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures it gets into the right hands. Plus, it shows you’re serious about joining our team at Thesleff Group!
How to prepare for a job interview at Thesleff Group
✨Know the Venues Inside Out
Familiarise yourself with each venue under the Thesleff Group, like Los Mochis and Sale e Pepe. Understand their unique offerings and customer experiences, as this will show your genuine interest and help you answer questions about how you can enhance their reservations process.
✨Showcase Your Customer Service Skills
As a Reservations Manager, exceptional customer service is key. Prepare examples from your past experiences where you’ve gone above and beyond for customers. This will demonstrate your ability to create memorable experiences, which is crucial for the role.
✨Prepare for Scenario-Based Questions
Expect questions that put you in hypothetical situations, such as handling overbookings or managing difficult customers. Think through your responses ahead of time, focusing on your problem-solving skills and how you would maintain a positive guest experience.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the company’s future plans or how they measure success in the reservations department. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.
