At a Glance
- Tasks: Deliver exceptional service and create memorable dining experiences for guests.
- Company: Join the vibrant team at Sale e Pepe Mare, part of The Langham, London.
- Benefits: Competitive salary, private medical insurance, generous discounts, and ongoing training.
- Other info: Opportunities for career growth within a supportive and inclusive culture.
- Why this job: Be part of a dynamic hospitality environment and connect with guests daily.
- Qualifications: Experience in quality restaurants and a passion for outstanding service.
The predicted salary is between 31500 - 38500 £ per year.
- Waiter / Waitress – La Terrazza at Sale e Pepe Mare
- The Langham, London
Sale e Pepe Mare, located within the iconic Langham, London, brings the spirit of coastal Italy to one of the capital's most prestigious hotels.
Combining exceptional seafood, warm Italian hospitality and vibrant Mediterranean energy, Sale e Pepe Mare offers guests an elegant yet relaxed dining experience inspired by Italy's beautiful coastline.
We are seeking an outstanding Waiter / Waitress to join our team.
Initially, the Waiter / Waitress will be based on La Terrazza, our vibrant seasonal outdoor dining destination, before transitioning into the main restaurant later in the year.
This is an exceptional opportunity for an experienced Waiter / Waitress who is passionate about hospitality, enjoys building genuine connections with guests and thrives within a premium restaurant environment.
The Role
As Waiter / Waitress, you will play an integral role in delivering exceptional guest experiences from arrival through to departure.
The Waiter / Waitress will provide attentive, knowledgeable and engaging service, ensuring every guest enjoys the warmth, elegance and generous hospitality that defines Sale e Pepe Mare.
Working closely with the Restaurant Manager, Sommeliers, Bar Team and Kitchen, the Waiter /Waitress will help create a seamless dining experience whilst confidently guiding guests through our menus, wines and seasonal specialities.
Key Responsibilities
- Deliver exceptional table service with confidence, warmth and professionalism.
- Welcome guests and create a memorable dining experience from start to finish.
- Demonstrate excellent knowledge of the food, wine and drinks menus, making recommendations where appropriate.
- Ensure tables are prepared and maintained to the highest standards throughout service.
- Work closely with the kitchen and bar teams to ensure smooth and efficient service.
- Build genuine rapport with guests whilst anticipating their needs.
- Support sales through confident menu knowledge and thoughtful upselling.
- Maintain excellent presentation standards and attention to detail.
- Follow all food safety, licensing and health & safety procedures.
- Contribute positively to a collaborative and supportive front-of-house team.
About You
We are looking for a Waiter / Waitress who
- Has previous experience as a Waiter / Waitress within a quality restaurant, luxury hotel or premium hospitality environment.
- Has a genuine passion for food, wine and outstanding guest service.
- Is confident, personable and enjoys interacting with guests.
- Thrives in a fast-paced hospitality environment.
- Takes pride in delivering consistently high standards.
- Has excellent communication skills and a positive, team-focused attitude.
- Is eager to learn and develop within one of London's leading hospitality groups.
- Has the right to live and work in the UK.
What We Offer
- Competitive salary plus generous surplus tronc distribution.
- Private Medical Insurance following successful completion of probation.
- Study Support Scheme.
- Complimentary meals whilst on duty.
- Generous dining discounts across Thesleff Group restaurants.
- Paid sick leave.
- Ongoing training and career development opportunities.
- The opportunity to grow within one of London's most exciting and rapidly expanding hospitality groups.
- A supportive, collaborative and people-focused culture.
- Equal Opportunities
Thesleff Group is an equal opportunities employer.
We celebrate diversity and are committed to creating an inclusive environment for all employees.
We welcome applications from all suitably qualified candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
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Waiter or Waitress - La Terrazza in City of Westminster employer: Thesleff Group
Thesleff Group is an exceptional employer that values its team members by fostering a warm and inclusive work culture in the heart of Mayfair. With competitive pay, ongoing training, and clear pathways for career advancement, employees are encouraged to grow their skills while delivering outstanding service in a luxury fine-dining environment. Join us to be part of a passionate team dedicated to creating memorable dining experiences with a focus on Japanese cuisine.
StudySmarter Expert Advice🤫
We think this is how you could land Waiter or Waitress - La Terrazza in City of Westminster
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Thesleff Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Thesleff Group
Don't be shy about reaching out to Thesleff Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Waiter or Waitress - La Terrazza in City of Westminster
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Thesleff Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Thesleff Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
