At a Glance
- Tasks: Support the General Manager in delivering exceptional guest experiences and managing venue operations.
- Company: Join an award-winning independent group with unique venues in Hackney and Kings Cross.
- Benefits: Competitive salary, tronc, free meals, discounts, and 28 days holiday.
- Other info: Opportunities for personal development and potential to become a General Manager.
- Why this job: Be part of a vibrant atmosphere and grow your career in hospitality.
- Qualifications: Minimum two years’ experience in venue management and a passion for food and drinks.
The predicted salary is between 40000 - 48000 € per year.
We are looking for experienced and service-focused Assistant General Managers for our clients’ multi-faceted venues in Hackney and Coal Drops Yard Kings Cross. Mare Street Markets are unique sites with food, drinks, events and fun-filled vibes.
Location: North West London (NW1)
Salary: From £40,000 to £48,000 per annum. Basic salary will be dependent on experience.
The Assistant General Managers are the backbone of the operation supporting the General Manager in the overall running of the venue. You must recognise and understand the importance of guest experience, atmosphere management, and expectations for a modern bar, restaurant and events space. You must be passionate about food and drinks and love providing great experiences for our guests and regulars.
A minimum of two years’ experience in venue management is preferable. Previous roles which have included people management, food focus with stock management, venue management and compliance plus marketing and event management are necessary to fulfil this role.
The main priority of the role is to deliver the ultimate hospitality and guest experiences through attention to detail during shift and service; this role would suit a highly organised people person!
- Tronc and Tips for all staff (seeing the huge output of the venue the tronc you will receive adds an additional £8k – £12k approximately annually)
- A place to grow and develop, with an expanding small independent group
- 28 days holiday (inclusive of bank holidays)
- Free meals at work
- 40% discount on food and drink in all our venues
- 20% discount at Burnt Faith Brandy House
- WSET training & personalised career progression plans
- 24/7 confidential support line providing trained therapists, legal experts, financial support, employment law support
- Mental health first aiders in all teams
Our client is an award-winning company, with fantastic opportunities for development. This role is the stepping stone to becoming a General Manager of a future site; their ethos is and always has been to develop from within. Could you be their next General Manager?
We will be interviewing this week, followed by a trial shift and evaluation. If you want to work with a group as independent and unique as you are, get in touch today. You must have good levels of written and spoken English and full eligibility to work in the UK.
Assistant General Manager in London employer: Theruckusgroup
Join a vibrant and dynamic team as an Assistant General Manager in the heart of North West London, where you will play a crucial role in delivering exceptional guest experiences at our unique multi-faceted venues. With a strong focus on employee growth, we offer personalised career progression plans, extensive training opportunities, and a supportive work culture that prioritises mental health and well-being. Enjoy competitive salaries, generous discounts, and the chance to develop your career within an award-winning independent group that values its staff and promotes from within.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant General Manager in London
✨Tip Number 1
Get to know the venue! Before your interview, visit the Mare Street Markets or Coal Drops Yard. Experience the vibe, the food, and the drinks. This will not only help you understand the atmosphere but also give you some great talking points during your chat with the hiring team.
✨Tip Number 2
Show off your people skills! As an Assistant General Manager, you'll be managing a team and interacting with guests. Be ready to share examples of how you've created memorable experiences in past roles. We want to see your passion for hospitality shine through!
✨Tip Number 3
Prepare for that trial shift! If you get the chance, treat it like a mini audition. Bring your A-game, show your organisational skills, and engage with both staff and guests. This is your moment to demonstrate how you can enhance the guest experience.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Don’t miss out on this opportunity to join a fantastic team!
We think you need these skills to ace Assistant General Manager in London
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for the hospitality industry! Share your love for food, drinks, and creating memorable experiences in your application. This will help us understand why you’d be a great fit for our vibrant venues.
Tailor Your CV:Make sure your CV highlights relevant experience in venue management, people management, and event coordination. We want to see how your background aligns with what we’re looking for, so don’t hold back on those details!
Craft a Personal Cover Letter:Your cover letter is your chance to shine! Use it to tell us about your journey in the hospitality world and how you can contribute to our unique atmosphere. Keep it friendly and engaging – we love personality!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Theruckusgroup
✨Know the Venue Inside Out
Before your interview, make sure you research the venues thoroughly. Understand their unique offerings, the atmosphere they create, and what sets them apart from other places. This will show your genuine interest and help you discuss how you can enhance the guest experience.
✨Showcase Your People Skills
As an Assistant General Manager, you'll be managing a team and interacting with guests regularly. Prepare examples of how you've successfully led teams or resolved conflicts in the past. Highlight your ability to create a positive atmosphere and ensure excellent service.
✨Demonstrate Your Passion for Food and Drinks
Since the role is focused on food and drinks, be ready to talk about your favourite dishes, cocktails, or trends in the industry. Share any relevant experiences that showcase your knowledge and enthusiasm for providing great culinary experiences.
✨Prepare for Scenario Questions
Expect to face scenario-based questions during the interview. Think about how you would handle busy shifts, manage stock levels, or deal with difficult customers. Practising these scenarios will help you articulate your thought process and decision-making skills effectively.
