At a Glance
- Tasks: Support the General Manager in delivering exceptional guest experiences and managing venue operations.
- Company: Join an award-winning independent group with unique venues in Hackney and Kings Cross.
- Benefits: Earn a competitive salary, enjoy free meals, discounts, and 28 days holiday.
- Other info: Receive WSET training and personalised career progression plans in a supportive environment.
- Why this job: Be part of a vibrant atmosphere and grow your career towards becoming a General Manager.
- Qualifications: Minimum two years’ experience in venue management and a passion for hospitality.
The predicted salary is between 40000 - 48000 € per year.
We are looking for experienced and service-focused Assistant General Managers for our clients’ multi-faceted venues in Hackney and Coal Drops Yard Kings Cross. Mare Street Markets are unique sites with food, drinks, events and fun-filled vibes.
Location: North West London (NW1)
Salary: From £40,000 to £48,000 per annum. Basic salary will be dependent on experience.
The Assistant General Managers are the backbone of the operation supporting the General Manager in the overall running of the venue. You must recognise and understand the importance of guest experience, atmosphere management, and expectations for a modern bar, restaurant and events space. You must be passionate about food and drinks and love providing great experiences for our guests and regulars.
A minimum of two years’ experience in venue management is preferable. Previous roles which have included people management, food focus with stock management, venue management and compliance plus marketing and event management are necessary to fulfil this role.
The main priority of the role is to deliver the ultimate hospitality and guest experiences through attention to detail during shift and service; this role would suit a highly organised people person!
- Tronc and Tips for all staff (seeing the huge output of the venue the tronc you will receive adds an additional £8k – £12k approximately annually)
- A place to grow and develop, with an expanding small independent group
- 28 days holiday (inclusive of bank holidays)
- Free meals at work
- 40% discount on food and drink in all our venues
- 20% discount at Burnt Faith Brandy House
- WSET training & personalised career progression plans
- 24/7 confidential support line providing trained therapists, legal experts, financial support, employment law support
- Mental health first aiders in all teams
Our client is an award-winning company, with fantastic opportunities for development. This role is the stepping stone to becoming a General Manager of a future site; their ethos is and always has been to develop from within. Could you be their next General Manager?
We will be interviewing this week, followed by a trial shift and evaluation. If you want to work with a group as independent and unique as you are, get in touch today. You must have good levels of written and spoken English and full eligibility to work in the UK.
Assistant General Manager employer: Theruckusgroup
Join a vibrant and dynamic team as an Assistant General Manager in North West London, where your passion for hospitality will thrive in our unique venues at Mare Street Markets and Coal Drops Yard. With a strong focus on employee growth, we offer personalised career progression plans, extensive training opportunities, and a supportive work culture that prioritises mental health and well-being. Enjoy competitive salaries, generous discounts, and the chance to develop into a General Manager within an award-winning independent group that values your contributions and fosters a fun-filled atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant General Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who know the venues you're interested in. A friendly chat can lead to insider info and maybe even a referral!
✨Tip Number 2
Show up in person! If you’re eyeing a venue, pop by and introduce yourself. A warm smile and a genuine interest can make a lasting impression on the management team.
✨Tip Number 3
Prepare for that trial shift! Brush up on your service skills and be ready to showcase your passion for food and drinks. Remember, it’s all about creating an unforgettable guest experience!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Assistant General Manager
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for the hospitality industry! Share your love for food, drinks, and creating memorable experiences in your application. We want to know what makes you tick!
Tailor Your CV:Make sure your CV highlights relevant experience in venue management, people management, and event coordination. We’re looking for specific examples that showcase your skills and how they align with our needs.
Craft a Personal Cover Letter:Don’t just send a generic cover letter! Use this opportunity to tell us why you’re the perfect fit for the Assistant General Manager role. Mention your understanding of guest experience and atmosphere management.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Theruckusgroup
✨Know the Venue Inside Out
Before your interview, make sure you research the venues thoroughly. Understand their unique offerings, vibe, and what sets them apart in Hackney and Kings Cross. This will show your genuine interest and help you discuss how you can enhance the guest experience.
✨Showcase Your People Skills
As an Assistant General Manager, you'll be managing a team and interacting with guests. Prepare examples of how you've successfully led teams or resolved conflicts in previous roles. Highlight your passion for creating memorable experiences for guests and how you can contribute to the venue's atmosphere.
✨Demonstrate Your Food and Drink Knowledge
Since the role is food and drink-focused, brush up on current trends and popular items in the industry. Be ready to discuss your favourite dishes or drinks and how they can fit into the venue's offerings. This will show that you're not just a manager but also someone who genuinely cares about the culinary experience.
✨Prepare for Scenario Questions
Expect to face scenario-based questions during the interview. Think about how you would handle busy shifts, manage stock levels, or deal with customer complaints. Practising these scenarios will help you articulate your thought process and demonstrate your problem-solving skills effectively.
