Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver exceptional service and create memorable dining experiences for our members.
- Company: The Roof Gardens, a vibrant social club with stunning views of London.
- Benefits: Competitive pay, 28+ days holiday, team socials, and wellness support.
- Other info: Enjoy a dynamic work environment with a focus on teamwork and member satisfaction.
- Why this job: Join a welcoming community that celebrates individuality and offers growth opportunities.
- Qualifications: 3 years in luxury dining, strong food and wine knowledge, and excellent communication skills.
The predicted salary is between 18 - 18 £ per hour.
The Roof Gardens is a social club in the sky, 100 feet above the streets of Kensington. Close to an acre of private gardens with views across London to the horizon, The Roof Gardens is a new generation members club. A place of escape, bursting with wildflowers, olive and mulberry trees, grassy lawns and hidden nooks. An Art Deco gem created in 1938, The Roof Gardens has a legendary legacy. The Roof Gardens’ community is united by open-mindedness, optimism and kindness, not defined by background.
We are looking for a confident Waiter to join The Rooftop Gardens as a member of our busy front of house team. With your passion for food and wine, and good understanding of restaurant operations, you will become a familiar and friendly face for our members and make their experience of our restaurant spaces memorable from start to finish.
Responsibilities
- Exceptional Service: Responsible for day-to-day restaurant operations under direction of Restaurant Manager and Section Head Waiter to ensure members are cared for during their dining and drinking experience. Tasks include checking guest allergies, discussing menu specials, taking orders, and making relevant suggestions. Liaising with sommeliers, delivering food and clearing tables, crumb down as needed and processing bills and payments accurately.
- Team Player: Work closely with your team members and pre-empt any difficult situations and flag them to Head Waiter for swift resolution. Attend training workshops and briefings to enhance knowledge of members' preferences.
- Pre and Post Service: Work with team to prepare restaurant before service, ensuring all stock and supplies are ready and handheld devices, POS systems, and PDQ machines are charged and operational. Clear down after service and prepare for next shift. Handle general departmental administration and ensure adherence to health and safety procedures. Maintain knowledge of SOP manual for efficient operations.
Skills & Requirements
- Minimum 3 years’ experience in luxury market
- Excellent memory for names and faces
- Flexible availability, including nights and weekends
- Punctual, reliable, diplomatic, and calm under pressure
- Strong knowledge of food and wine, with a passion for learning
- Detail-oriented with ability to anticipate challenges
- Excellent communicator with strong organisational skills
- Friendly demeanour, enjoys supporting colleagues
- Energetic, resilient, and characterful
Benefits
- Competitive salary above market rate - We are proud to be a London Living Wage Employer
- 28 days holiday, plus an extra ‘celebrate you day’ & a paid volunteering day (increasing up to 33 days with each year of continuous service)
- 50% discount when dining in our restaurants
- Recognition vouchers awarded when your efforts are acknowledged by members
- Generous 'Refer a Friend' scheme up to £1,000
- Team socials to celebrate our successes
- Uniform and dry cleaning provided
- Access to Wagestream for financial well-being support
- 24/7 confidential well-being and mental health support via our Employee Assistance Program
- Growth opportunities, both personally and professionally
- Breakout spaces with showers, secure storage, and areas to relax with colleagues
- Company pension scheme
- Access to Hospitality Action benefits hub including eye Test vouchers
We are a community united by attitude, curiosity and optimism, not defined by background. We celebrate individuality and free expression. It doesn’t matter where you have come from, it’s where you are going. The Roof Gardens is a welcoming place of acceptance where growth is nurtured, experiences are shared, stories are exchanged and ideas are born.
If you’d like to join us on the next chapter of The Roof Gardens, we’d love to hear from you.
Waiter/Waitress employer: Theroofgardens
Contact Detail:
Theroofgardens Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiter/Waitress
✨Tip Number 1
Get to know the venue! Before you even step in for an interview, take a stroll around The Roof Gardens. Familiarise yourself with the vibe, the menu, and the layout. This will not only impress your interviewers but also help you feel more at home during your chat.
✨Tip Number 2
Show off your personality! When you’re chatting with the team, let your friendly demeanour shine through. Remember, they’re looking for someone who fits into their community, so be yourself and share your passion for food and wine.
✨Tip Number 3
Be prepared to discuss your experience! Think of specific examples from your past roles that highlight your skills in exceptional service and teamwork. This will show that you’re not just a good fit on paper, but also in practice.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of The Roof Gardens community. Don’t miss out on this opportunity!
We think you need these skills to ace Waiter/Waitress
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your love for food and wine shine through! We want to see that you’re not just looking for a job, but that you genuinely care about creating memorable experiences for our members.
Be Personable: Remember, we’re all about community and connection at The Roof Gardens. Use your application to showcase your friendly demeanour and how you enjoy supporting your colleagues. A little personality goes a long way!
Highlight Your Experience: Make sure to mention your previous experience in the luxury market. We’re looking for someone with at least 3 years under their belt, so don’t be shy about sharing your achievements and what you’ve learned along the way.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to get your application and ensures you’re considered for this exciting opportunity at The Roof Gardens!
How to prepare for a job interview at Theroofgardens
✨Know the Menu Inside Out
Before your interview, make sure you’re familiar with The Roof Gardens' menu. Understand the dishes, ingredients, and any specials they might have. This shows your passion for food and wine, which is crucial for a waiter or waitress role.
✨Show Off Your People Skills
During the interview, highlight your experience in providing exceptional service. Share specific examples of how you've handled difficult situations or made a guest's experience memorable. This will demonstrate your ability to connect with members and create a welcoming atmosphere.
✨Be a Team Player
Emphasise your teamwork skills by discussing how you’ve collaborated with colleagues in past roles. Mention any training workshops or briefings you’ve attended to improve team dynamics. This aligns perfectly with the role’s requirement to work closely with the front of house team.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities under pressure. Think of scenarios where you had to anticipate challenges or resolve conflicts. Practising these responses will help you convey your calm and diplomatic nature, which is essential for this position.