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- Tasks: Enhance member experiences and manage reservations in a luxury social club.
- Company: A prestigious luxury social club in Greater London.
- Benefits: Unique perks, flexible hours, and a supportive work environment.
- Why this job: Join a vibrant team and elevate guest experiences in a luxury setting.
- Qualifications: Over 2 years of luxury hospitality experience and strong communication skills.
- Other info: Opportunities for personal and professional growth in a welcoming atmosphere.
The predicted salary is between 36000 - 60000 £ per year.
A luxury social club in Greater London is seeking an Assistant Reception Manager to enhance member experiences. This role involves supporting the Reception Manager, managing reservations, and collaborating with various teams to ensure seamless operations.
Ideal candidates will have over 2 years of experience in luxury hospitality, possess excellent communication skills, and be flexible regarding working hours. The position offers unique benefits and a welcoming environment that promotes personal and professional growth.
Guest Experience Lead - Front of House (Luxury Club) employer: Theroofgardens
Contact Detail:
Theroofgardens Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Experience Lead - Front of House (Luxury Club)
✨Tip Number 1
Network like a pro! Reach out to your connections in the luxury hospitality scene. We all know that sometimes it’s not just what you know, but who you know that can land you that dream role.
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios specific to guest experience roles. We want you to shine, so think about how you can showcase your communication skills and flexibility!
✨Tip Number 3
Don’t forget to research the club! Knowing their values and what makes them unique will help you stand out. We love candidates who show genuine interest in enhancing member experiences.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. We’re excited to see how you can contribute to creating a welcoming environment for our members.
We think you need these skills to ace Guest Experience Lead - Front of House (Luxury Club)
Some tips for your application 🫡
Show Your Passion for Luxury Hospitality: When writing your application, let your love for luxury hospitality shine through. Share specific experiences that highlight your commitment to enhancing guest experiences and how you’ve gone above and beyond in previous roles.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Guest Experience Lead role. Highlight relevant skills and experiences that align with the job description, especially your communication skills and flexibility in working hours.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We want to see your personality, so don’t be afraid to let it shine while keeping it professional!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Theroofgardens
✨Know the Luxury Game
Familiarise yourself with the luxury hospitality sector. Research the club's values, services, and member expectations. This will help you demonstrate your understanding of what makes a guest experience exceptional.
✨Showcase Your Communication Skills
Prepare to discuss specific examples where your communication skills have enhanced guest experiences. Think about times when you resolved issues or created memorable moments for guests, as this role heavily relies on effective interaction.
✨Flexibility is Key
Be ready to talk about your flexibility regarding working hours. The luxury hospitality environment can be unpredictable, so share instances where you've adapted to changing schedules or demands without compromising service quality.
✨Team Collaboration Matters
Highlight your experience working in teams. Discuss how you've collaborated with different departments to ensure seamless operations. This shows that you understand the importance of teamwork in delivering an outstanding guest experience.
