Store Administration in Wrexham

Are you an organised and customer-focused administrator looking for a varied role within a busy operational environment? We are seeking a proactive Stores Administrator to join our team, supporting the smooth day-to-day running of our warehouse and transport operations.

Working alongside an established team of administrators, you will play a vital role in ensuring customer enquiries are handled efficiently, stock movements are accurately recorded, and operational teams have the information they need to deliver excellent service.

Key Responsibilities:

• Responding to customer enquiries via telephone and email, delivering a high standard of customer service.

• Booking stock in and out of the warehouse management system.

• Managing and maintaining booking schedules for arrivals, departures, and planned daily activities.

• Conducting stock searches and investigating stock-related queries.

• Preparing and printing loading and operational documentation.

• Supporting automated processes by liaising with system providers and troubleshooting issues through group communications.

• Completing detailed handover reports to ensure continuity between shifts.

• Maintaining accurate records and data entry across operational systems.

• Providing general administrative support as required.

About You

• Previous administration experience, ideally within logistics, warehousing, transport, or a fast-paced office environment.

• Excellent customer service and communication skills, both written and verbal.

• Strong organisational skills with the ability to manage multiple priorities.

• High attention to detail and accuracy.

• Confident using Microsoft Office applications and internal business systems.

• Able to work both independently and as part of a team.

• Flexible and reliable, with the ability to work a 4 on 4 off shift pattern.