At a Glance
- Tasks: Provide expert technical support and drive business growth in process monitoring.
- Company: Join Thermo Fisher Scientific, a leader in environmental and process monitoring solutions.
- Benefits: Enjoy competitive pay, healthcare, bonuses, and a supportive work culture.
- Other info: Collaborative environment with opportunities for career development and innovation.
- Why this job: Make a global impact by helping customers create a healthier, cleaner, and safer world.
- Qualifications: Advanced degree or extensive experience in relevant fields like Chemistry or Engineering.
The predicted salary is between 40500 - 49500 £ per year.
As a Senior Technical Applications Specialis t within Thermo Fisher Scientific's Environmental and Process Monitoring (EPM) Group, you'll provide expert technical support and contribute to business growth across our process monitoring portfolio.
You'll advise customers on product selection and applications, conduct product demonstrations, and partner closely with the commercial team to ensure customer expectations are met throughout project delivery.
You'll also train customers, deliver presentations, and identify new business opportunities.
Working with R&D, you'll gather and share the voice of the customer to help shape the next generation of process monitoring products.
A Day in the
Life: Provide expert technical guidance and application support to customers, helping them select and successfully implement process monitoring solutions.
Collaborate with commercial and R&D teams to deliver exceptional customer experiences, identify growth opportunities, and contribute to future product development.
- What to expect
- Provide technical support to customers remotely and on site, including troubleshooting and resolving application‑related challenges.
- Advise customers on product selection, technical applications, and process monitoring solutions.
- Conduct product demonstrations, technical training sessions, and customer presentations.
- Collaborate with commercial teams to ensure customer expectations are met throughout project delivery.
- Identify new business opportunities and support business growth across the process monitoring portfolio.
- Gather customer feedback and communicate the voice of the customer to R&D teams to support product innovation.
- Build and maintain strong customer relationships through responsive technical support and service.
- Manage multiple priorities and deadlines in a dynamic working environment.
- Travel up to 20% as required to support customer needs and business activities.
- Advanced degree with at least 5 years of relevant experience, or a Bachelor's degree with at least 7 years of relevant experience, including hands‑on technical experience.
- Preferred fields of study include Chemistry, Engineering, Life Sciences, or a related discipline.
Experience
- Experience working with mass spectrometry.
- Experience in process monitoring is preferred.
- Proven experience providing technical support remotely and on site.
- Experience conducting technical training sessions, product demonstrations, and presentations.
- Demonstrated experience collaborating across teams and supporting customer‑facing technical activities.
- Knowledge, Skills, Abilities
- Strong technical troubleshooting, analytical, and problem‑solving skills.
- Excellent written and verbal communication skills.
- Strong customer service orientation with the ability to develop and maintain customer relationships.
- Proficiency with Microsoft Office and relevant technical software.
- Ability to work independently, adapt to changing priorities, and manage multiple tasks and deadlines.
- Willingness to travel up to 20% as required., Customer focus and relationship management.
- Cross‑functional collaboration and teamwork.
- Technical expertise and problem‑solving.
- Effective communication and presentation skills.
- Commercial awareness and business acumen.
Benefits and Company Culture
- As part of the Thermo Fisher Scientific team, you'll discover meaningful work that makes a positive impact on a global scale.
Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer.
We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.
We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits.
Thermo Fisher Scientific offers employment with an innovative, forward‑thinking organization, and outstanding career and development prospects.
We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation!
Our Mission is to enable our customers to make the world healthier, cleaner and safer.
Watch as our colleagues explain 5 reasons to work with us.
As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #Start Your Stor y at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.
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Sr Application Specialist employer: Thermofisher Scientific
Thermo Fisher Scientific is an exceptional employer, offering a supportive work culture that values teamwork and innovation in the heart of Newport, Wales. Employees benefit from comprehensive training programs and opportunities for career advancement, ensuring personal and professional growth within a dynamic environment. With a commitment to Good Manufacturing Practices, you will be part of a team that plays a crucial role in delivering high-quality products while enjoying a flexible work schedule.
StudySmarter Expert Advice🤫
We think this is how you could land Sr Application Specialist
✨Get Involved in Research Communities
Dive headfirst into the scientific research world by joining relevant communities and forums. Engage in discussions, share your insights, and even attend conferences or seminars in your field. This not only boosts your visibility but can also lead to potential job opportunities—don't forget to connect with like-minded folks!
✨Show Off Your Research Projects
Have you worked on any cool research projects? Make it easy for potential employers to see your work by creating a portfolio or a personal website. This way, when you apply for roles like the one at Thermofisher Scientific, you can point them to your projects and publications, showcasing your expertise directly.
✨Utilise Professional Networks
Networking is key in scientific research. Join professional bodies or organisations related to your field. They often have job boards and resources tailored for job seekers. Make connections with professionals who may know about openings or can give you tips on landing a full-time position.
✨Keep Your Eyes on Openings & Apply Directly
Don’t just rely on job boards! Keep an eye on the careers section of the websites of companies like Thermofisher Scientific. Apply directly through their website because sometimes they post jobs there before anywhere else. Plus, it shows your proactive approach!
We think you need these skills to ace Sr Application Specialist
Some tips for your application 🫡
Highlight Your Research Experience:When applying for a full-time role in scientific research, make sure to emphasise your research experience prominently in your CV. Share specific projects you’ve worked on, the methodologies you used, and any significant findings. If you’ve published papers or presented at conferences, definitely include that too – it shows you’re on it in the academic world!
Tailor Your Cover Letter to the Research Area:Your cover letter should reflect your passion for the specific area of research at Thermofisher Scientific. Mention relevant experiences that align with the organisation’s goals or projects. This shows that you’ve done your homework and are genuinely interested in the position – plus, it helps us see how you’d fit into the team dynamics.
Showcase Your Data Analysis Skills:In scientific research, data analysis skills are a big deal! Make sure to detail any relevant analytical tools or software you’re familiar with, like R, Python, or statistical packages. Employers are keen to know you can handle the data-heavy elements of the role, so add specific examples where you’ve used these skills effectively.
Discuss Your Future Research Goals:In your motivation section, it’s a great idea to talk about your future research goals and how they align with the work being done at Thermofisher Scientific. This shows that you’re not just looking for any job, but rather a chance to contribute meaningfully to the field. We love to see applicants who are forward-thinking and enthusiastic about their research journey!
How to prepare for a job interview at Thermofisher Scientific
✨Showcase Your Research Skills
In scientific research, it’s crucial to demonstrate your ability to design and conduct experiments. Come armed with examples of past projects where you've developed hypotheses, collected data, and analysed results. Be ready to discuss any specific methodologies or tools you’ve used, like PCR techniques or statistical software.
✨Prepare for Technical Questions
Expect some technical questions specific to your field. Make sure you're up to speed with recent advancements in scientific research related to the role at Thermofisher Scientific. Brush up on concepts relevant to their projects and be prepared to discuss how you would approach a specific research problem or challenge they might face.
✨Know Your Publications
If you've authored or co-authored any papers, be prepared to discuss them! Highlighting your contributions to published research can really set you apart. It shows not only your expertise but also your ability to communicate complex ideas clearly, which is key in scientific research roles.
✨Exhibit Your Team Spirit
In full-time roles, collaboration is often at the heart of scientific research. Prepare examples that show how you've successfully worked in teams, dealt with conflicts, or contributed to group projects. We want to know how you can work effectively with the team at Thermofisher Scientific to drive research projects forward.
