Join us as a Director Operations - And lead our medical information operations team to develop and implement strategic initiatives, ensure compliance with regulatory standards, manage the dissemination of accurate medical information, and collaborate with healthcare professionals to advance our organizational goals. At Thermo Fisher Scientific, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through research, development and delivery of life‑changing therapies. With clinical trials conducted in 100+ countries and ongoing development of novel frameworks for clinical research through our PPD clinical research portfolio, our work spans laboratory, digital and decentralized clinical trial services. Your determination to deliver quality and accuracy will improve health outcomes that people and communities depend on - now and in the future.
What You'll Do
- Lead the division and cultivate a supportive, motivating and collaborative work environment and build an effective and productive team focused on overall corporate objectives.
- Ensure projects are properly resourced, managed, and executed and develop verifiable project goals for Associate Directors.
- Oversee and/or coordinate new project implementation.
- Work closely with client contact(s) during project implementation and develop working rapport.
- Maintain a working client relationship with open lines of communication for the life of the project.
- Work closely with Business Development in the areas of proposals/contracts, client presentations, and maintain client relationships.
- Oversee salary administration, performance management, conflict resolution, recruiting and mentoring for Associate Directors and other direct reports.
- Ensure quality objectives are met and oversee audit preparedness, appropriate response to internal and external audits, address and correct audit findings; respond to client feedback; and develop and comply with SOPs.
- Manage overall budget activity for divisional area(s) to ensure profitability: review billable hour reports for divisional area(s), track projects' success in achieving financial targets; determine resource needs and ensure correct revenue forecast.
Qualifications
- Previous experience in health care or pharmaceutical industry providing the knowledge, skills, and abilities to perform the job (comparable to 12+ years).
- Strong leadership skills with 5+ years of management responsibility.
- Education may be substituted in lieu of some years of experience for advanced degrees such as Pharm.D, Ph.D., MS, and MD.
- An equivalency, consisting of a combination of appropriate education, training and/or directly related experience, may be considered sufficient for an individual to meet the requirements of the role.
- Knowledge, skills and abilities: directs through lower management levels; has responsibility for managing a function that includes multiple related departments; may be responsible for a functional area (as determined by executive management) and may not have subordinate supervisors or employees; may manage employees across multiple regions.
- Must be able to multi‑task constantly, pay constant attention to detail, and work under stress.
Physical Requirements / Work Environment
- Frequently stationary for 6-8 hours per day.
- Repetitive hand movement of both hands with ability to make fast, simple, repeated movements of fingers, hands, and wrists.
- Moderate mobility required; occasional crouching, stooping, bending and twisting of upper body and neck.
- Light to moderate lifting and carrying (or otherwise moving) objects including luggage and laptop computer with a maximum lift of 15‑20 lbs.
- Occasional drives to site locations, frequent travels both domestic and international.
- Ability to access and use a variety of computer software developed both in-house and off-the‑shelf.
- Ability to communicate complex information and ideas so others will understand, with the ability to listen to and understand information and ideas presented through spoken words and sentences.
When you join Thermo Fisher Scientific, you become part of a global team that values passion, innovation and a commitment to scientific excellence. You'll work in an environment where collaboration and development are part of the everyday experience - and where your contributions truly make a difference.
