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- Tasks: Engage with healthcare professionals to provide accurate medical information and support inquiries.
- Company: Join Thermo Fisher Scientific, a leader in making the world healthier, cleaner, and safer.
- Benefits: Enjoy career growth opportunities, a supportive team environment, and impactful work.
- Why this job: Make a difference in patient health while developing your skills in a dynamic field.
- Qualifications: Fluency in French and a degree in a medical or life science field required.
- Other info: Be part of a diverse team dedicated to innovation and integrity.
The predicted salary is between 30000 - 42000 £ per year.
Within Medical Communications, we improve patient health by supplying medical information services to our customers, patients and healthcare providers. We engage with healthcare professionals, regulatory agencies and pharmaceutical customers to help them navigate regulatory and compliance requirements around the world. We run medical information inquiries, document adverse events and product complaints, report product launches, prepare standard responses to inquiries and develop process improvements for customer implementation. Discover Impactful Work: PPD is looking for medical information specialists for its growing Medical Communications department. Start a career you will enjoy! Join a team of energetic healthcare professionals supporting one or more pharmaceutical/biotech companies. As a front-line specialist in our medical information contact center you will represent PPD and the client(s) by providing concise, accurate and non-promotional information regarding the client\’s medicinal products or devices to healthcare professionals and patients. A day in the Life:
- d client procedures
- Receiving medical information enquiries through various communication channels and documenting them in the appropriate database
- Triaging and responding to the medical enquiries using client approved resources
- Identifying, capturing, reporting, and following up on adverse events and product complaints in compliance with established timelines and organizational, client and regulatory guidelines
- Maintaining and demonstrating advanced knowledge of project and corporate policies and procedures
- Attending team and client meetings
- Performing assigned peer quality reviews
- Performing other ad-hoc activities according to PPD
A degree in a medical related field or life science degree e.g. Medicine, Pharmacy, Dentistry.
- Fluency in French verbal and written.
- Great communication skills in English
- Capability to efficiently use computer systems (hardware and software)
- Organizational and time management skills
- Attention to detail.
- Customer service oriented – compassionate, empathetic, patient
- Ability to work independently as well as part of a team
- Ability to maintain a positive and professional manner in challenging circumstances.
At Thermo Fisher Scientific, you\’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life – enabling our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through research, development and delivery of life-changing therapies. With clinical trials conducted in 100+ countries and ongoing development of novel frameworks for clinical research through our PPD clinical research portfolio, our work spans laboratory, digital and decentralized clinical trial services. Your determination to deliver quality and accuracy will improve health outcomes that people and communities depend on – now and in the future., Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values – Integrity, Intensity, Innovation and Involvement – working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory with PPD, part of Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.
Knowledge, Skills, Abilities
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Medical Information Specialist with French employer: Thermofisher Scientific
Contact Detail:
Thermofisher Scientific Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Information Specialist with French
✨Tip Number 1
Familiarise yourself with the latest medical information and regulations in the pharmaceutical industry. This will not only help you answer queries effectively but also demonstrate your commitment to staying updated, which is crucial for a Medical Information Specialist.
✨Tip Number 2
Practice your communication skills in both French and English. Since fluency in French is essential for this role, consider engaging in conversations or mock interviews to enhance your verbal and written proficiency.
✨Tip Number 3
Network with professionals already working in medical communications or related fields. Attend industry events or join online forums to connect with others who can provide insights into the role and potentially refer you to opportunities at StudySmarter.
✨Tip Number 4
Showcase your customer service skills during any interactions with us. As a Medical Information Specialist, empathy and patience are key, so be prepared to discuss examples of how you've successfully handled challenging situations in the past.
We think you need these skills to ace Medical Information Specialist with French
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in medical communications or related fields. Emphasise your degree in a medical-related field and any specific skills that align with the job description, such as fluency in French and great communication skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for improving patient health and your understanding of the role. Mention your ability to handle medical inquiries and your customer service orientation, as these are key aspects of the position.
Showcase Relevant Skills: In your application, highlight your organisational and time management skills, attention to detail, and ability to work independently or as part of a team. These qualities are essential for a Medical Information Specialist.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. Ensure that your language is clear and professional, reflecting your communication skills in both English and French.
How to prepare for a job interview at Thermofisher Scientific
✨Brush Up on Medical Knowledge
Make sure you have a solid understanding of medical terminology and concepts relevant to the role. Familiarise yourself with common medicinal products and devices, as well as any recent developments in the pharmaceutical industry.
✨Demonstrate Language Proficiency
Since fluency in French is essential, be prepared to showcase your language skills during the interview. Practice answering questions in French and be ready to discuss medical topics in both French and English.
✨Showcase Customer Service Skills
Highlight your experience in customer service, especially in challenging situations. Be ready to provide examples of how you've handled difficult inquiries or complaints while maintaining professionalism and empathy.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities and decision-making skills. Think about how you would handle specific medical inquiries or adverse events, and be ready to explain your thought process.
