Medical Information Specialist with Dutch

Within Medical Communications, we improve patient health by supplying medical information services to our customers, patients, and healthcare providers. We engage with healthcare professionals, regulatory agencies, and pharmaceutical customers to help them navigate regulatory and compliance requirements worldwide. Our activities include managing medical information inquiries, documenting adverse events and product complaints, reporting product launches, preparing standard responses to inquiries, and developing process improvements for customer implementation.

Discover Impactful Work

PPD is looking for medical information specialists for its growing Medical Communications department. Start a career you will enjoy! Join a team of energetic healthcare professionals supporting one or more pharmaceutical/biotech companies. As a front-line specialist in our medical information contact center, you will represent PPD and the client(s) by providing concise, accurate, and non-promotional information regarding the client\’s medicinal products or devices to healthcare professionals and patients.

A Day in the Life:

1. Follow client procedures
2. Receive medical information inquiries through various communication channels and document them in the appropriate database
3. Triaging and responding to medical inquiries using client-approved resources
4. Identify, capture, report, and follow up on adverse events and product complaints in compliance with established timelines and guidelines
5. Maintain and demonstrate advanced knowledge of project and corporate policies and procedures
6. Attend team and client meetings
7. Perform peer quality reviews
8. Perform other ad-hoc activities as required

Qualifications include:

• A degree in a medical-related or life sciences field (e.g., Medicine, Pharmacy, Dentistry)
• Fluency in Dutch (verbal and written)
• Excellent communication skills in English

Knowledge, Skills, and Abilities:

• Proficiency in computer systems (hardware and software)
• Organizational and time management skills
• Attention to detail
• Customer service orientation—compassionate, empathetic, patient
• Ability to work independently and as part of a team
• Maintain a positive and professional manner in challenging circumstances

At Thermo Fisher Scientific, you\’ll discover meaningful work that makes a positive impact on a global scale. Join us in bringing our Mission to life—enabling our customers to make the world healthier, cleaner, and safer. We support our teams with resources to achieve career goals while advancing science through research, development, and delivery of life-changing therapies. Our work spans laboratory, digital, and decentralized clinical trial services across more than 100 countries. Your dedication to quality and accuracy will improve health outcomes for people and communities worldwide.

Our Mission is to enable our customers to make the world healthier, cleaner, and safer. Watch our colleagues explain five reasons to work with us. As a team of over 100,000 colleagues, we share core values—Integrity, Intensity, Innovation, and Involvement—working together to accelerate research, solve complex scientific challenges, drive technological innovation, and support patients in need. #StartYourStory with PPD, part of Thermo Fisher Scientific, where diverse experiences, backgrounds, and perspectives are valued.

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