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For Companies At a Glance
- Tasks: Drive growth by acquiring and retaining customer accounts while delivering top-notch automation solutions.
- Company: Join Thermo Systems, a global leader in automation solutions with a dynamic culture.
- Benefits: Enjoy competitive pay, bonuses, health coverage, and tuition reimbursement.
- Other info: Collaborative environment with opportunities for professional development and exposure to high-impact projects.
- Why this job: Make a real impact in the energy and life sciences sectors while growing your career.
- Qualifications: Bachelor's degree and 5-10 years of relevant experience required.
The predicted salary is between 50000 - 65000 £ per year.
Location: United Kingdom | Hybrid | Remote
Employment Status: Full-Time
Travel: Up to 60%
Who We Are
Thermo Systems is a global, full-service control systems integration partner delivering premier class automation solutions across the Energy, Life Sciences, and Mission Critical markets. Guided by The Thermo Way, we are unified, dynamic, and committed to delivering excellence. Our culture is grounded in three core principles:
- Employee Success – investing in our people and their growth
- Customer Success – delivering reliable, high-quality solutions
- Financial Strength – operating with discipline and long-term focus
We believe strong teams, trusted partnerships, and technical excellence drive sustainable success.
The Opportunity
The Account Manager (AM) is a results-driven sales professional who plays a critical role in driving profitable growth by acquiring, expanding, and retaining customer accounts. This role delivers resilient automation solutions while serving as a trusted partner to customers, ensuring reliability, technical excellence, and long-term customer satisfaction. The AM must have a proven track record collaborating with executives, influencers, and decision makers on the customer’s organization and project team (Owner, EPC/A&E/Engineer/MEP/Construction firm) with the goal of growing customer accounts. The AM is accountable for maintaining and growing existing accounts within the assigned target market based on annual new order targets. The AM will also support other strategic business objectives as needed.
What You’ll Do
Core Responsibilities:
- Meet or exceed annual goals.
- Maximise revenue potential of strategic accounts by identifying and closing new opportunities.
- Expand strategic accounts YoY through delivery of value-aligned solutions.
- Build and maintain a qualified pipeline of opportunities within assigned strategic accounts.
- Maintain high customer satisfaction through proactive communication, value delivery, and effective issue resolution.
- Develop and execute account plans for key clients, aligning with their capital projects, technology roadmaps, and resiliency requirements.
- Manage bid/RFP processes effectively and ensure successful outcomes.
- Work cross-functionally with technical sales and project delivery team members to ensure proposals are technically sound, compliant, and aligned to customer needs.
- Represent the firm at industry events and within professional societies.
- Accurately manage the CRM lifecycle, providing transparent data to support forecasting.
- Show familiarity and ensure adherence to industry standards and expectations as applicable.
Collaboration & Communication:
- Coordinate with cross-functional teams to align scope, schedule, and deliverables.
- Communicate clearly and proactively with internal teams, customers, and partners.
- Identify and escalate risks, constraints, or scope changes early.
Quality, Safety & Process:
- Adhere to company policies, QMS requirements, and established safety standards.
- Deliver accurate, high-quality results with strong attention to detail.
- Identify opportunities for process improvement and contribute to stronger execution and efficiency.
What We’re Looking For
Education & Experience:
- Bachelor of Science; in Engineering or Business, or other pertinent curriculum combined with relevant experience.
- Typically, 5-10 years minimum experience in relevant industry.
Skills & Qualifications:
- Highly self-motivated, proactive, results-oriented, hard-working, accountable, collaborative, team player.
- Effective communication and active listening skills.
- Excellent interpersonal, communication, creativity, and presentation skills.
- Ability to work autonomously and manage priorities while meeting deadlines.
- Sound problem-solving and decision-making skills.
- Commitment to quality, safety, continuous learning, and personal growth.
- Strong ability to develop and execute sales strategy to identify and solicit leads for new customers within targeted market segment.
- Clearly articulate value and demonstrate how solutions map to a customer’s needs.
- Adept at uncovering customer pain points and crafting solutions that align with technical and business needs.
- Knowledge of automation systems in critical environments (e.g., BMS, EPMS).
- Familiar with platforms such as Rockwell, Schneider Electric, Siemens, or similar.
- Strong competency with Microsoft Office, PDF software, CRM platforms, etc.
What You’ll Get
- Competitive compensation with annual bonus opportunity
- 401(k) with company match
- Comprehensive medical, dental, and vision coverage with low-cost options
- Paid time off and sick leave
- Tuition reimbursement and professional credential support
- In-house and external technical training opportunities
- Exposure to complex, high-impact automation projects
- A collaborative culture built on integrity, accountability, and teamwork
Work Environment & Physical Requirements
The physical and environmental demands described here are representative of those required to perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Equal Employment Opportunity
Thermo Systems provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, genetics, or any other protected status.
Disclaimer
This job description outlines the general nature and level of work expected. Responsibilities may evolve based on business needs.
Account Manager employer: Thermo Systems
Contact Detail:
Thermo Systems Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager
✨Tip Number 1
Network like a pro! Get out there and connect with industry folks, attend events, and join relevant groups. The more people you know, the better your chances of landing that Account Manager role.
✨Tip Number 2
Show off your skills! Prepare a killer pitch that highlights your experience in driving customer success and managing accounts. Make sure to tailor it to the specific needs of the company you're applying to.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to show you were engaged and interested.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Account Manager role. Highlight your relevant experience in sales and account management, and show how your skills align with what we’re looking for at Thermo Systems.
Showcase Your Achievements: Don’t just list your responsibilities; share your successes! Use specific examples of how you’ve met or exceeded targets in previous roles. We love seeing quantifiable results that demonstrate your impact.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon unless it’s industry-specific. We appreciate a well-structured application that’s easy to read and gets straight to the point.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the details about the role and our company culture there!
How to prepare for a job interview at Thermo Systems
✨Know Your Stuff
Make sure you understand the automation solutions and technologies relevant to the role. Familiarise yourself with platforms like Rockwell, Schneider Electric, and Siemens. This will help you speak confidently about how your skills align with the company's needs.
✨Showcase Your Success Stories
Prepare specific examples of how you've driven growth in previous roles. Highlight your experience in managing accounts, closing deals, and maintaining customer satisfaction. Use metrics to demonstrate your impact, as numbers can really make your achievements stand out.
✨Be a Team Player
Since collaboration is key in this role, be ready to discuss how you've worked cross-functionally in the past. Share examples of how you’ve coordinated with different teams to achieve common goals, and emphasise your communication skills.
✨Ask Insightful Questions
Prepare thoughtful questions that show your interest in the company and the role. Inquire about their approach to customer success or how they measure account growth. This not only demonstrates your enthusiasm but also helps you gauge if the company is the right fit for you.