At a Glance
- Tasks: Provide top-notch customer service and manage workflow in a dynamic office environment.
- Company: Thermo King, a leader in logistics and support with a focus on customer satisfaction.
- Benefits: Unique shift pattern, competitive pay, and a vibrant work culture.
- Other info: Full-time, permanent role with opportunities for growth in a supportive environment.
- Why this job: Join a team that values communication and customer care while enjoying a balanced work schedule.
- Qualifications: Strong communication skills; knowledge of Kerridge or R2C is a plus.
The predicted salary is between 30000 - 40000 € per year.
Thermo King in Bolton is looking for a dedicated Fleet Service Advisor to provide excellent customer service in their office. This full-time, permanent position involves handling inbound calls, managing workflow efficiently, and maintaining supplier relationships.
Candidates should demonstrate strong communication skills and a commitment to customer satisfaction. Knowledge of Kerridge or R2C is preferred.
The role includes a unique shift pattern of 4 days on and 4 days off from 12:00 PM to 12:00 AM, ensuring a vibrant work environment.
Fleet Service Advisor — Customer-Centric Logistics & Support employer: Thermo King
Thermo King in Bolton is an exceptional employer, offering a vibrant work culture that prioritises customer satisfaction and employee well-being. With a unique shift pattern of 4 days on and 4 days off, employees enjoy a balanced work-life dynamic while benefiting from opportunities for professional growth and development within the logistics sector. Join us to be part of a dedicated team that values strong communication and fosters lasting supplier relationships.
StudySmarter Expert Advice🤫
We think this is how you could land Fleet Service Advisor — Customer-Centric Logistics & Support
✨Tip Number 1
Make sure to research Thermo King and their values before your interview. Knowing their commitment to customer satisfaction will help you align your answers with what they’re looking for.
✨Tip Number 2
Practice your communication skills! Since the role involves handling inbound calls, being clear and confident in your responses will set you apart from other candidates.
✨Tip Number 3
Don’t forget to highlight any experience you have with Kerridge or R2C during your conversations. Even if it’s just a little knowledge, showing your willingness to learn can impress the hiring team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Fleet Service Advisor — Customer-Centric Logistics & Support
Some tips for your application 🫡
Show Off Your Customer Service Skills:Make sure to highlight your experience in customer service. We want to see how you've gone above and beyond for customers in the past, so share specific examples that demonstrate your commitment to customer satisfaction.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Fleet Service Advisor role. Mention your knowledge of Kerridge or R2C if you have it, as it’ll make you stand out to us.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon unless it’s relevant to the role, and make sure your passion for the position shines through!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Thermo King
✨Know Your Stuff
Make sure you brush up on your knowledge of Kerridge or R2C, as these are preferred systems for the role. Familiarise yourself with how they work and be ready to discuss any relevant experience you have using them.
✨Show Off Your Communication Skills
Since this role is all about customer service, practice articulating your thoughts clearly and confidently. Think of examples from your past experiences where you successfully handled customer inquiries or resolved issues.
✨Understand the Shift Pattern
Get comfortable with the unique shift pattern of 4 days on and 4 days off. Be prepared to discuss how you can manage your time effectively and maintain a work-life balance while working these hours.
✨Demonstrate Your Commitment to Customer Satisfaction
Think of specific instances where you went above and beyond for a customer. Be ready to share these stories during the interview to showcase your dedication to providing excellent service.
