At a Glance
- Tasks: Support the depot manager and provide excellent customer service while managing work orders.
- Company: Join Trane Technologies, a leader in sustainable climate solutions.
- Benefits: Competitive pay, comprehensive benefits, and a supportive work environment.
- Other info: Training provided; great opportunity for career growth in a fast-paced environment.
- Why this job: Make a real impact on sustainability while developing your skills in a dynamic team.
- Qualifications: GCSE or equivalent, administrative experience, and strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, sustainability is not just how we do business—it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.
Where is the work: On-Site (5 days)
What's in it for you:
- The VMU Administrator provides support to the depot manager, providing excellent customer service and working with the customer to meet their expectations.
- You will support all administration requirements within the depot.
- Liaising / working alongside the manager within the daily work order process.
- Issuing Purchase Order numbers for parts and validating invoices.
- Dealing with any queries relating to work orders.
What you will do:
- Processing / Validation of work orders to a high level of accuracy.
- Ensure that all queries and tasks are dealt with efficiently and with professionalism.
- Support colleagues daily at a highly professional level.
- Assist customers daily with queries providing excellent customer service.
- Maintain all in-house ERP system updates.
- Dealing with Warranty queries.
- Supporting the Depot Manager with APM.
- Daily Invoicing/WIP targets and job cards.
- Raising PO for parts and then receiving parts into stock.
- Stock management.
- Authorizing payment of invoices.
What you will bring:
- Educated to GCSE or equivalent (Grade C or above).
- Previous experience Processing Work Orders/Invoices.
- Mechanical background – desirable.
- Administrative Experience - essential.
- Knowledge of the transport/automotive/refrigeration Industry – desirable but not essential as training will be provided.
- Knowledge of ERP Systems/R2C – desirable.
- IT literate (Microsoft Office/Excel).
- Strong written & verbal communication skills to provide a professional approach to both external & internal contacts.
- Meeting deadlines, task orientated and prioritization in a fast-paced environment.
- Excellent front-line customer handling skills, building relationships.
- Strong numerical ability & attention to detail.
- To be highly self-motivated and able to work individually and as part of a team.
We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.
VMU Administrator (Greenford) employer: Thermo King UK Limited
At Trane Technologies, we pride ourselves on being a world leader in sustainable climate solutions, offering our employees a dynamic work environment in Greenford where innovation meets purpose. Our commitment to employee growth is reflected in our comprehensive benefits and training programs, ensuring that you thrive both professionally and personally while contributing to a greener future. Join us and be part of a collaborative culture that values your contributions and empowers you to make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land VMU Administrator (Greenford)
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at Trane Technologies. A friendly chat can open doors that applications alone can't.
✨Tip Number 2
Prepare for the interview by researching Trane's mission and values. Show us how your skills align with our commitment to sustainability and customer service. We love candidates who are passionate about making a difference!
✨Tip Number 3
Practice your responses to common interview questions, especially those related to administration and customer service. We want to see your problem-solving skills in action, so think of examples from your past experiences.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression. It shows us you’re genuinely interested in the role and appreciate the opportunity to chat.
We think you need these skills to ace VMU Administrator (Greenford)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the VMU Administrator role. Highlight any relevant administrative experience and customer service skills, as these are key for us at Trane Technologies.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're passionate about sustainability and how you can contribute to our mission. Be genuine and let your personality shine through—this is your chance to stand out!
Showcase Your Attention to Detail:Since the role involves processing work orders and invoices, it's crucial to demonstrate your attention to detail. Mention specific examples where you've successfully managed similar tasks in the past.
Apply Through Our Website:We encourage you to apply directly through our website. This ensures your application gets to the right people and shows us you're serious about joining our team. Plus, it’s super easy!
How to prepare for a job interview at Thermo King UK Limited
✨Know Your Stuff
Before the interview, make sure you understand the role of a VMU Administrator and the key responsibilities involved. Familiarise yourself with the company's mission on sustainability and how your role contributes to that. This will show your genuine interest in the position and the company.
✨Showcase Your Skills
Prepare examples from your past experiences that highlight your administrative skills, customer service excellence, and ability to handle work orders and invoices. Be ready to discuss how you've dealt with queries efficiently and maintained accuracy in your work.
✨Ask Smart Questions
At the end of the interview, don’t hesitate to ask insightful questions about the team dynamics, the ERP systems they use, or how they measure success in the role. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
✨Be Professional and Personable
Remember, this role involves a lot of customer interaction. During the interview, demonstrate your strong communication skills and professionalism. A friendly attitude combined with a professional approach can leave a lasting impression on your interviewers.
