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- Tasks: Provide medical information and support to clients, patients, and healthcare professionals.
- Company: Join Thermo Fisher Scientific, a leader in making the world healthier, cleaner, and safer.
- Benefits: Enjoy career advancement, award-winning training, and a focus on employee wellbeing.
- Why this job: Make a real impact on global health while working in a supportive team environment.
- Qualifications: Medical or pharmacy degree required; proficiency in German and English is essential.
- Other info: Work standard hours in an office setting with opportunities for personal and professional growth.
The predicted salary is between 28800 - 48000 £ per year.
Medical Information Specialist with German
2 days ago Be among the first 25 applicants
Get AI-powered advice on this job and more exclusive features.
Work Schedule
Standard (Mon-Fri)
Environmental Conditions
Office
At Thermo Fisher Scientific, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life – enabling our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through research, development and delivery of life-changing therapies. With clinical trials conducted in 100+ countries and ongoing development of novel frameworks for clinical research through our PPD clinical research portfolio, our work spans laboratory, digital and decentralized clinical trial services. Your determination to deliver quality and accuracy will improve health outcomes that people and communities depend on – now and in the future.
Medical Communications is a truly exceptional team at PPD! We work to improve patient health by supplying top-quality medical information services to our clients, patients and health care providers. We engage with health care professionals, regulatory agencies and pharmaceutical clients to help them navigate regulatory, and compliance requirements around the world.Come join our growing global team of over 900 healthcare professionals providing medical information and education.
The Medical Information Specialist position provides technical and medical information, and/or performs intake of adverse events / product complaints with high-quality customer service. Analyzes and researches inquiries and documents interactions according to organizational, customer and regulatory guidelines. The information provided will be given to a level in parallel with the individual’s expertise, experience and training.
At Thermo Fisher Scientific we hire the best, develop ourselves and each other, and recognize the power of being one team. We offer continued career advancement opportunities, award winning training and benefits focused on the health and wellbeing of our employees.
Summarized Purpose:
Provides technical and medical information, and/or performs intake of adverse events/ product complaints with quality customer service. Analyzes and researches inquiries and documents interactions according to organizational, client and regulatory guidelines. The information provided will be given to a level in parallel with the individual’s expertise, experience and training.
Essential Functions:
- Responds accurately and professionally to technical and medical information inquiries received via phone, email, internet or mail in reference to pharmaceutical or device products. Processes fulfillments and provides clinical trial information or after-hours on call support.
- Analyzes caller’s questions to formulate an accurate and concise response using client-approved resources and records inquiries and interactions in the appropriate databases following organizational, client and regulatory guidelines.
- Identifies, records and triages adverse events and product complaints according to organizational, client and regulatory guidelines and provides additional support (including follow up) as needed.
- Maintains thorough knowledge of project and corporate policies and procedures including client products, SOP\’s, protocols, GCP\’s, and applicable regulatory requirements.
- Works closely with internal and external client contacts (up to and including members of client management) to resolve complex inquiries. As needed, researches medical literature and drafts responses for such inquiries.
Education and Experience:
- Medical, Pharmacy, Biomedical degree or any equivalent to that
- Previous experience that provides the knowledge, skills, and abilities to perform the job will be considered an advantage.
- Proficiency in German and English
Knowledge, Skills and Abilities:
- Excellent verbal and written communication skills in English and German
- Proficient computer and keyboarding skills
- Good interpersonal skills
- Ability to work independently as well as part of a team.
- Ability to interpret client provided complex medical and technical information
- Organizational and time management skills
- Ability to maintain a positive and professional demeanor in challenging circumstances
Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values – Integrity, Intensity, Innovation and Involvement – working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory with PPD, part of Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.
At PPD clinical research services we hire the best, develop ourselves and each other, and recognize the power of being one team. We understand that you will want to grow both professionally and personally throughout your career, and therefore at PPD clinical research services you will benefit from an award-winning learning and development programme, ensuring you reach your potential
Seniority level
-
Seniority level
Not Applicable
Employment type
-
Employment type
Full-time
Job function
-
Job function
Training, Consulting, and Customer Service
-
Industries
Pharmaceutical Manufacturing and Biotechnology Research
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Medical Information Specialist with German employer: Thermo Fisher Scientific
Contact Detail:
Thermo Fisher Scientific Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Information Specialist with German
✨Tip Number 1
Familiarise yourself with the pharmaceutical and medical terminology relevant to the role. This will not only help you understand the inquiries better but also demonstrate your commitment and knowledge during any interviews.
✨Tip Number 2
Brush up on your German language skills, especially in a medical context. Being proficient in both English and German is crucial for this position, so consider practicing with medical literature or engaging in conversations with professionals in the field.
✨Tip Number 3
Network with current or former employees of Thermo Fisher Scientific. They can provide valuable insights into the company culture and the specifics of the Medical Information Specialist role, which can be beneficial during your interview.
✨Tip Number 4
Prepare for situational questions that may arise during the interview. Think about how you would handle complex inquiries or adverse events, as demonstrating your problem-solving skills will be key to landing the job.
We think you need these skills to ace Medical Information Specialist with German
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in medical information or customer service. Emphasise your proficiency in both German and English, as this is crucial for the role.
Craft a Compelling Cover Letter: In your cover letter, explain why you are passionate about improving patient health and how your background aligns with the mission of Thermo Fisher Scientific. Mention specific skills that relate to the job description.
Showcase Communication Skills: Since excellent verbal and written communication skills are essential, consider including examples of how you've effectively communicated complex information in previous roles, especially in both German and English.
Highlight Relevant Education: Clearly state your educational qualifications, particularly if you have a degree in Medical, Pharmacy, or Biomedical fields. If you have any additional certifications or training related to medical communications, be sure to include those as well.
How to prepare for a job interview at Thermo Fisher Scientific
✨Brush Up on Medical Knowledge
Make sure to review key medical concepts and terminology relevant to the pharmaceutical industry. Being able to discuss these topics confidently will demonstrate your expertise and understanding of the role.
✨Showcase Language Proficiency
Since proficiency in German and English is crucial, be prepared to switch between the two languages during the interview. Practising common medical phrases in both languages can help you feel more comfortable.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in real-life scenarios. Think about past experiences where you successfully handled complex inquiries or adverse events, and be ready to share those examples.
✨Familiarise Yourself with Company Values
Research Thermo Fisher Scientific's mission and values, such as Integrity and Innovation. Be prepared to discuss how your personal values align with theirs and how you can contribute to their mission of making the world healthier, cleaner, and safer.
