Global Sales Operations Lead

Global Sales Operations Lead

Basingstoke Full-Time 43200 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead sales operations to enhance processes and boost revenue through strategic initiatives.
  • Company: Join Thermo Fisher Scientific, a leader in making the world healthier, cleaner, and safer.
  • Benefits: Enjoy competitive pay, bonuses, healthcare, and a vibrant company culture focused on innovation.
  • Why this job: Make a global impact while developing your career in a supportive and dynamic environment.
  • Qualifications: Bachelor's degree and 7-10 years in sales operations or analytics required.
  • Other info: Work in a collaborative office environment with opportunities for mentorship and growth.

The predicted salary is between 43200 - 72000 £ per year.

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.

The Global Sales Operations Lead is crucial in enhancing sales processes to boost revenue and streamline operations. Leading all aspects of go-to-market strategies development, coordinating CRM, aligning territories, analyzing sales data, tracking performance metrics, and forecasting revenue in collaboration with the Senior Manager of Global Sales Operations. Collaborating closely with the Global Sales Compensation Manager, the Global Sales Operations Lead will optimize the entire sales execution process, from territory design to compensation outcomes.

What you’ll do:

  • Develop and implement Go-to-Market Strategies: Work with the Global Sales Compensation Manager and senior leadership to build and implement effective end-to-end go-to-market strategies, collaborating closely with global and regional sales leaders to ensure smooth implementation.
  • Optimize Territory Alignment: Lead sales analysts in the annual territory alignment process, including the creation of detailed workbooks and IT rules for CRM updates, ensuring territories are optimized for performance and efficiency.
  • Oversee Sales Compensation Programs: Work closely with the Global Sales Compensation Manager to design, implement, and manage sales compensation programs that align with business objectives and drive desired sales behaviours. Ensure accurate and timely compensation payouts by managing the entire process from territory design to compensation results.
  • Manage Salesforce CRM Operations: Be responsible for the Salesforce CRM system to ensure it accurately reflects the current selling model. Improve CRM efficiency and adoption through training and support offered to sales teams.
  • Apply Advanced Sales Analytics: Apply advanced analytics to identify performance gaps and opportunities for improvement, providing actionable insights to drive sales efficiency.
  • Establish and Track KPIs: Define, monitor, and analyse key performance indicators to measure success and drive continuous improvement across the sales organization.
  • Lead and Mentor Sales Teams: Mentor and develop a hard-working team, encouraging a culture of excellence and continuous development.
  • MBR/QBR Reporting: Develop detailed dashboards for senior leadership review, offering insights and strategic recommendations.

Keys to Success

  • Education: Bachelor’s degree in business, finance, operations, or a related field.
  • Experience: Minimum of 7-10 years of experience in sales operations, analytics, or related roles. Proven track record in optimising sales operations and driving revenue growth. Proven experience in managing sales compensation programs to drive sales behaviours and align with business objectives.
  • Knowledge, Skills and Abilities: Expertise in Sales Operations systems and processes: CRM (Salesforce preferred): Advanced knowledge in data management and workflow automation. Territory Management: Skilled in designing and optimizing sales territories. Programming: Proficient in SQL, Python, or R for data analysis and automation. Power BI: Experienced in creating interactive dashboards and reports. SAP: Familiar with managing data governance processes. Additional Systems: Knowledgeable in Tableau, Microsoft Excel, Cognos, and sales performance management software. Strong analytical skills with experience in KPI management. Excellent communication and presentation skills. Ability to work collaboratively with cross-regional teams and senior leadership.

Benefits: We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation!

Global Sales Operations Lead employer: Thermo Fisher Scientific Inc.

At Thermo Fisher Scientific, we pride ourselves on being an exceptional employer that fosters a culture of integrity, innovation, and collaboration. As a Global Sales Operations Lead, you will not only have the opportunity to drive impactful sales strategies but also benefit from competitive remuneration, comprehensive healthcare, and robust career development prospects in a dynamic office environment. Join us in making the world healthier, cleaner, and safer while enjoying a supportive workplace that values your growth and contributions.
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Contact Detail:

Thermo Fisher Scientific Inc. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Global Sales Operations Lead

✨Tip Number 1

Familiarise yourself with Salesforce CRM, as it's a key part of the role. Consider taking online courses or tutorials to enhance your skills in data management and workflow automation within Salesforce.

✨Tip Number 2

Brush up on your analytical skills, especially in SQL, Python, or R. Being proficient in these programming languages will help you stand out, as they are essential for data analysis and automation in sales operations.

✨Tip Number 3

Network with professionals in sales operations and analytics. Attend industry events or join relevant online forums to connect with others who can provide insights and potentially refer you to opportunities at Thermo Fisher Scientific.

✨Tip Number 4

Prepare to discuss your experience in optimising sales operations and driving revenue growth during interviews. Have specific examples ready that demonstrate your success in managing sales compensation programs and aligning them with business objectives.

We think you need these skills to ace Global Sales Operations Lead

Sales Operations Management
Go-to-Market Strategy Development
Territory Alignment Optimization
Sales Compensation Program Management
Salesforce CRM Expertise
Advanced Sales Analytics
KPI Definition and Monitoring
Team Leadership and Mentoring
Data Management and Workflow Automation
SQL, Python, or R Proficiency
Power BI Dashboard Creation
SAP Data Governance Knowledge
Tableau and Microsoft Excel Skills
Excellent Communication Skills
Cross-Regional Collaboration

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in sales operations, analytics, and team leadership. Use keywords from the job description to demonstrate that you meet the qualifications.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific experiences that align with the responsibilities of the Global Sales Operations Lead, such as your expertise in CRM systems and sales compensation programs.

Showcase Analytical Skills: In your application, emphasise your analytical skills and experience with tools like SQL, Python, or Power BI. Provide examples of how you've used data to drive sales efficiency and improve performance metrics.

Highlight Leadership Experience: Demonstrate your ability to lead and mentor teams. Include examples of how you've developed team members and fostered a culture of excellence in previous roles.

How to prepare for a job interview at Thermo Fisher Scientific Inc.

✨Understand the Role Thoroughly

Before your interview, make sure you have a solid grasp of the Global Sales Operations Lead responsibilities. Familiarise yourself with go-to-market strategies, sales compensation programs, and CRM operations, particularly Salesforce. This will help you articulate how your experience aligns with the role.

✨Showcase Your Analytical Skills

Given the emphasis on advanced sales analytics in the job description, be prepared to discuss specific examples where you've used data analysis to drive sales efficiency. Highlight your proficiency in SQL, Python, or R, and how these skills have contributed to your previous roles.

✨Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving abilities and decision-making skills. Prepare scenarios where you've optimised sales processes or managed territory alignments. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.

✨Demonstrate Leadership and Mentoring Experience

As a Global Sales Operations Lead, you'll need to lead and mentor teams. Be ready to share your experiences in developing team members and fostering a culture of excellence. Discuss specific instances where your leadership made a positive impact on team performance.

Global Sales Operations Lead
Thermo Fisher Scientific Inc.
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