We are looking for a full time Plumber to join our growing team of service engineers. You’ll be working alongside our other service engineers across many our commercial clients across West Midlands.
This is a fully remote role and requires a full UK driving licence.
As a Thermatic Plumber, you are a member of the mobile service & maintenance engineering team. This role is responsible for delivering a high standard of plumbing services across commercial client sites as part of planned preventative maintenance (PPM), reactive works and minor project delivery.
The Benefits:
- Opportunities to increase take home pay through overtime
- Personal use of company van permitted
- 33 days holiday (inc bank holidays) + a day off on your Birthday
- Auto-enrolment Pension - 9% combined contributions
- Death in Service Insurance @ 4 X salary
- Extensive Healthcare & Wellbeing provisions including:
- Private Medical Insurance - excess paid
- Dental & Optical cash back scheme
- Employee Assistance Programme
- Access to virtual GP support
- Health discounts
- Access to annual health screening
- Enhanced Family Leave policies
- Company events
- Referral bonus
- Long Service Awards & Loyalty Holidays
Hours & Location of Work:
Main location - this is a fully mobile role covering West Midlands.
Regular hours of work
Monday to Friday, 40 hour working week. Whilst this is our company standard working week, our clients require "out of hours" maintenance so early starts/late finishes & night works are to be expected.
On Call
This role includes a 24 hour on call rota on a maximum 1 week in 4 schedule (Friday-Thursday).
Skills, Experience & Qualifications:
Essential:
- Strong working knowledge of plumbing systems in commercial environments, including water regulations and HSE standards.
- Understanding of Legionella compliance, flushing regimes, and TMV servicing.
- Basic awareness of other trades and how plumbing integrates with HVAC, electrical, and fabric maintenance tasks.
- Familiarity with CAFM systems and digital job reporting platforms.
- Awareness of permit to work systems, RAMS, and relevant safety legislation.
- NVQ Level 2 or 3 in Plumbing and Heating or equivalent.
- Experience working on commercial sites and delivering mobile plumbing services.
- Full UK driving licence.
- WRAS / Unvented Hot Water (G3) (desirable).
- Legionella Awareness / TMV Competency (desirable).
- High level of technical plumbing ability, including fault diagnosis and effective repair.
- Ability to work independently while managing a busy mobile workload.
- Strong customer service and communication skills.
- Skilled in accurate job reporting and efficient time management.
- Capable of identifying commercial opportunities through condition reporting and client engagement.
Responsibilities include:
- Undertaking planned and reactive plumbing works, including fault finding, diagnostics, repair, and replacement of components on commercial sites.
- Delivering a high standard of work that meets statutory compliance, health & safety regulations, and internal quality benchmarks.
- Ensuring all works are completed in line with RAMS, method statements, and permit requirements.
- Responding promptly to emergency call-outs and urgent plumbing issues in line with SLA requirements.
- Carrying out basic maintenance and inspection of associated building services and plant equipment (e.g., pipework, hot/cold water systems, sanitary ware).
- Identifying and reporting follow-on or remedial works and support the quoting process where appropriate.
- Completing accurate digital job records, including time, materials, photos, and detailed job notes.
- Liaising professionally with clients, site contacts, and other engineers to coordinate works and ensure customer satisfaction.
- Supporting junior team members or subcontractors as needed, acting as a technical point of contact when required.
- Participating in toolbox talks, audits, and regular team briefings to maintain safe and consistent service delivery.
- Maintaining van stock levels and ensure company vehicle, tools, and PPE are kept in good condition.
- Follow all requirements and procedures as laid out, and participate actively in the continuous improvement of, the IMS.
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Plumber employer: Thermatic Technical FM
Thermatic Technical FM is an excellent employer, offering a supportive work culture that values teamwork and professional development. With competitive pay, overtime opportunities, and a fully equipped van for your mobile role, you'll enjoy the flexibility of working across North/West London while being part of a dedicated team committed to delivering high-quality service to our commercial clients.
