At a Glance
- Tasks: Deliver holistic massages and facials while ensuring a pristine spa environment.
- Company: Thermae Bath Spa is an award-winning spa in Bath, offering unique wellness experiences.
- Benefits: Enjoy free spa access for you and guests, generous holidays, and career growth opportunities.
- Other info: In-house training provided to boost your confidence and skills.
- Why this job: Join a passionate team dedicated to wellness and customer satisfaction in a stunning setting.
- Qualifications: NVQ level 3 or equivalent required; spa experience is a plus but not essential.
The predicted salary is between 24000 - 36000 £ per year.
p b The Role of a Spa Therapist at Thermae Bath Spa /b /p p As a Spa Therapist you will have the opportunity to carry out a variety of holistic massage treatments and reviving facials. Youll consult your guests to understand their needs and deliver high-quality, exceptional treatments. We take pride in how our spa area environment looks and feels to our guests, therapists are responsible for maintaining the presentation and cleanliness of the treatment rooms. /p p You will have a caring, friendly nature and work well both independently and as part of the spa team, ensuring to always provide excellent customer service. We provide excellent in-house training so you can provide professional and relaxing treatments with confidence using beautiful Elemis beauty products. You will also gain further spa therapist experience. /p p You will need to be NVQ level 3 qualified or equivalent to be eligible for a spa therapist role; spa experience is desirable but not essential. All therapists will go through in-house training prior to providing treatments. /p p b Thermae Bath Spa /b is an award-winning day spa located in the heart of the world heritage city of Bath. Here, you can bathe in natural thermal waters, just as the Celts and Romans did over 2,000 years ago. Our facilities include a spectacular open-air Rooftop Pool, the indoor Minerva Bath, a new multi-sensory Wellness Suite, and the historic Cross Bath. /p p b Our Culture /b /p p At Thermae Bath Spa, we are dedicated to providing a rejuvenating experience for our guests. Our team values care, attention to detail, and a passion for wellness. We foster a culture of teamwork, respect, and excellence, ensuring that every guest feels relaxed and revitalized. /p p b Join Our Team and Enjoy These Amazing Benefits! /b /p ul li b Guest Experience /b : Enjoy Thermae Bath Spa with three guests up to 12 times a year, it’s a fantastic way to relax and rejuvenate. /li li b Incentive Payments: /b Earn additional payments for exceptional service, recognizing your outstanding contributions. /li li b Referral Bonus /b : Earn a £500 referral fee when you recommend someone to work with us. /li li b Generous Holiday Allowance increase with length of service /b : Start with 5.6 weeks, increasing by one week with 5 years’ service (including bank holidays). /li li b Recognition Programs /b : We celebrate positive contributions that align with our company values. /li li b Career Investment /b : Grow with our Hospitality Apprentice programs and progression plans. /li li b Learning and Development /b : Access our Digital Learning platform and various courses to enhance your knowledge and skills. /li li b Financial Wellbeing /b : Enjoy lifestyle savings and discounts from over 1,200 retailers. /li li b Health and Wellbeing /b : Benefit from our interactive health and wellbeing platform and Employee Assistance Program. /li li b Healthcare Package /b : Take advantage of our Health Care cash plan benefits, including 24-hour access to a GP. /li li b Future Planning /b : Secure your future with our Pension scheme. /li /ul p b About YTL Hotels Spa /b /p p YTL Hotels is a renowned hospitality brand committed to creating unique and memorable experiences for guests around the world. With a diverse portfolio of luxury hotels, resorts, and bespoke properties, YTL Hotels offers unparalleled service. /p p b Our Philosophy /b /p p At YTL, our brand promise of \ Treasured Places, Treasured Moments\ reflects our dedication to providing guests with unforgettable experiences. We believe in transcending traditional notions of luxury by focusing on creating meaningful and enriching journeys for our guests. /p p b Join us and be part of a team that values your growth, wellbeing, and contributions. Apply today and start enjoying these fantastic benefits! /b /p p /p p Only those eligible to work in the UK will be considered for the above position. /p p /p
Spa Therapist employer: Thermae Bath Spa
Thermae Bath Spa is an exceptional employer, offering a vibrant work culture that prioritises teamwork, respect, and excellence in providing rejuvenating experiences for guests. Employees enjoy remarkable benefits such as generous holiday allowances, career development opportunities through hospitality apprenticeships, and access to wellness programs, all set within the stunning backdrop of Bath's historic spa facilities. Join our dedicated team and experience the unique advantages of working in a renowned hospitality brand committed to your growth and wellbeing.
Contact Details:
Thermae Bath Spa Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Spa Therapist
✨Tip Number 1
Familiarise yourself with the specific treatments and products used at Thermae Bath Spa, especially the Elemis range. This knowledge will not only impress during your interview but also show your genuine interest in the role.
✨Tip Number 2
Highlight any customer service experience you have, as providing excellent service is key in this role. Think of examples where you've gone above and beyond for a customer, as these stories can make you stand out.
✨Tip Number 3
Network with current or former employees of Thermae Bath Spa if possible. They can provide insights into the company culture and what they look for in a candidate, which can be invaluable during your application process.
✨Tip Number 4
Prepare to discuss your approach to teamwork and collaboration, as working well with others is essential in a spa environment. Be ready to share how you contribute to a positive team dynamic.
We think you need these skills to ace Spa Therapist
NVQ Level 3 Qualification or Equivalent
Holistic Massage Techniques
Facial Treatment Skills
Customer Service Excellence
Attention to Detail
Teamwork and Collaboration
Communication Skills
Time Management
Presentation and Cleanliness Standards
Empathy and Caring Nature
Adaptability in a Spa Environment
Knowledge of Elemis Beauty Products
Ability to Consult and Understand Guest Needs
Professionalism and Confidentiality
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the responsibilities and requirements of a Spa Therapist. Highlight your relevant skills and experiences that align with the role.
Tailor Your CV:Customise your CV to reflect your qualifications, particularly your NVQ level 3 or equivalent. Include any relevant experience in spa treatments, customer service, and teamwork.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for wellness and customer service. Mention your understanding of the spa's culture and how you can contribute to providing exceptional guest experiences.
Proofread Your Application:Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the spa industry.
How to prepare for a job interview at Thermae Bath Spa
✨Showcase Your Skills
Be prepared to discuss your NVQ level 3 qualifications and any relevant experience you have. Highlight specific massage techniques or facial treatments you excel in, as this will demonstrate your expertise and confidence.
✨Emphasise Customer Service
Since the role requires excellent customer service, think of examples where you've gone above and beyond for a client. Share stories that reflect your caring nature and ability to create a relaxing environment for guests.
✨Understand the Spa's Culture
Familiarise yourself with Thermae Bath Spa's values and culture. Be ready to discuss how you align with their commitment to wellness, teamwork, and attention to detail, as this will show your genuine interest in being part of their team.
✨Ask Insightful Questions
Prepare thoughtful questions about the spa's treatments, training programmes, and team dynamics. This not only shows your enthusiasm for the role but also helps you gauge if the spa is the right fit for you.