At a Glance
- Tasks: Manage clinic operations, ensuring 5-star customer service and adherence to policies.
- Company: Thérapie Clinic is Europe's fastest-growing Aesthetic Medical Clinic with 75 locations.
- Benefits: Enjoy uncapped commission, free treatments, and generous discounts for staff.
- Other info: The role includes weekly reporting and employee relations management.
- Why this job: Shape the future of a brand new Derby Clinic while fostering a positive team culture.
- Qualifications: Management experience and strong customer service skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Thérapie Clinic is the fastest‑growing Aesthetic Medical Clinic in Europe, with 75 locations across Ireland, Northern Ireland, Great Britain, and New York City. We are seeking a talented Clinic Manager for our brand new Derby Clinic opening soon! This role offers the opportunity to shape the clinic’s future while maintaining the highest standards of treatments and customer service. We want people to ‘Do their best work at Thérapie,’ and as part of the Clinic Team, you will be integral to creating that environment and culture.
At Thérapie, we offer fantastic perks, including continuous training and development, annual leave, uncapped commission, staff discount, and many more wonderful benefits.
Key Responsibilities- Proven experience in operations with a focus on driving sales.
- Customers are at the forefront of everything we do, ensuring all team members deliver a 5-star service at all times.
- Ensuring all Procedures and Policies are followed as set by Thérapie Clinic.
- Weekly 1‑2‑1's meetings with team members.
- Completing weekly reporting across operations and commercial targets.
- Employee relations including probation management, disciplinary and grievance management.
- Staff Rostering/ Annual Leave management.
- Ad Hoc duties as required.
- Management or Supervision Experience.
- Organisation and attention to detail skills.
- Customer Service experience.
- Uncapped Earnings with our uncapped commission structure.
- Enjoy free laser hair removal, Free EmSella and generous discounts on our skin, AWI and body treatments.
- Avail spouse and family discounts.
- 10% off Thérapie Fertility & Optilase treatments.
- One free treatment cycle of IVF/ICSI/RIVF to all team members after they have been with us for 2 years.
- Free laser eye surgery to all team members after they have been with us for 2 years.
- Discounts on leading skin brands & treatments (Murad, Skin Theory).
- Embark on a journey of career progression & management training.
- Immerse yourself in a full week of paid training in our academy.
- Enjoy an extra day off on your landmark birthdays.
- Earn extra annual leave days after 2 years of dedicated service.
- Access confidential support services for personal and professional well-being.
Clinic Manager in Leicester employer: Therapieclinic
Thérapie Clinic offers extensive perks like free laser hair removal and IVF treatment after two years. Located in Derby, the team focuses on delivering exceptional customer service while promoting from within. Join a rapidly expanding company dedicated to employee development and well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Clinic Manager in Leicester
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Therapieclinic.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Therapieclinic.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Therapieclinic, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Clinic Manager in Leicester
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Therapieclinic.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Therapieclinic.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Therapieclinic. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Therapieclinic. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Therapieclinic
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Therapieclinic’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
