Regional Talent Development Partner

At Thérapie Clinic, we are the fastest-growing Aesthetic Medical Clinic in Europe. With over 80 Clinics across Ireland, Northern Ireland, Great Britain and New York City and over 200 Doctors on our team, we pride ourselves on being the No.1 Medical provider of Aesthetic Medical treatments.

As Regional Talent Development Partner at Thérapie Clinic, you are responsible for enabling teams to do their best work by delivering high-quality, compliant, and commercially focused training across all treatments. You ensure all clinical team members are competent, confident, and operating to the highest clinical and regulatory standards through in-clinic assessments, practical coaching, and ongoing performance support, while also overseeing VTCT training delivery in line with awarding-body protocols and procedures. Supporting Operations, a Regional Talent Development Partner will translate Thérapie’s growth strategy into all areas of training.

• Delivers client experience training that improves client consultation quality and consistently delivers against commercial targets.
• Deliver structured training programs for new hires and existing staff in all treatments offered in the business.
• Conduct both theory and practical, hands-on clinical training.
• Assess and verify the competency of team members, ensuring they meet organisational and regulatory standards.
• Maintain up-to-date knowledge of clinical procedures, industry best practices, and regulatory requirements to ensure training content is current and compliant.

• Coaches teams in real time, role-modelling excellent client experience while improving conversion, average spend, and overall performance.
• Conduct clinic visits based on the needs of the business and support requests from operations.
• Conduct clinic visits to observe, assess, and support team members in everyday treatment environments.
• Provide coaching, feedback, and corrective guidance to ensure consistent quality of client care.
• Monitor adherence to clinical protocols, safety standards, and hygiene requirements during clinic visits.
• Identify areas for development and recommend targeted learning interventions.

• Ensure practice and adherence to Therapie Protocols in all areas of your work and training.
• Support the CLOS in your region to ensure they are recording lamp counts and that clinics are compliant in their mandatory note documentation.
• Ensure protocol updates from Compliance such as contraindications are cascaded down to team in training.
• Work closely with the Compliance team to reduce the number of adverse events ensuring messaging in training.

• Provide feedback and insights from clinic visits to inform updates to clinical protocols and training materials.
• Support the integration of new technologies, products, and treatment techniques into training programs.
• Contribute to a culture of continuous learning, development, and clinical excellence.

• Professional, credible, and able to influence team members at all levels.
• Flexible and adaptable, able to travel to multiple clinic sites as required.
• Passionate about learning, development, and client safety and satisfaction.
• Conduct regular clinic visits to observe, assess, and support team members in everyday treatment and consultation environments.

• Level 4 qualification.
• Has a proven ability to sell, influence, and close client consultations, consistently achieving or exceeding sales targets while delivering high standards of client experience and performance in role.
• Teaching qualification preferred but not essential.
• 5+ years Industry experience.
• Excellent communication and interpersonal skills, with the ability to engage and influence clinical staff.
• Strong organisational skills and attention to detail, particularly around compliance and clinical standards.