At a Glance
- Tasks: Deliver exceptional client service and drive sales in a fast-paced clinic environment.
- Company: Thérapie Clinic, Europe's fastest-growing Aesthetic Medical Clinic.
- Benefits: Uncapped commission, continuous training, staff discounts, and more perks.
- Other info: Exciting growth opportunities in a supportive and rewarding workplace.
- Why this job: Join a dynamic team and fast-track your career while helping clients on their beauty journey.
- Qualifications: Qualified Beauty Therapist with experience in client management and excellent communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Thérapie Clinic is the fastest-growing Aesthetic Medical Clinic in Europe, with 75 locations across Ireland, Northern Ireland, Great Britain, and New York City. We are delighted to be hiring for a Clinic Coordinator in our Canary Wharf, Cabot Place Clinic. In this very exciting new role at Thérapie Clinic, you will be responsible for ensuring an exceptional client journey by supporting client satisfaction, revenue goals, and sales performance. We want people to ‘Do their best work at Thérapie,’ and as part of the Clinic Team, you will be integral to creating that environment and culture.
At Thérapie, we offer fantastic perks, including continuous training and development, annual leave, uncapped commission, staff discount, and many more wonderful benefits.
Key Responsibilities- Deliver outstanding client service from first contact to follow-up.
- Proactively manage online reviews and resolve complaints efficiently.
- Maximise clinic efficiency through smart diary and booking management.
- Manage stock accurately, including AWI deductions.
- Drive and convert consultations with strong upselling and cross-selling.
- Meet KPIs for consultation success, walk-in conversions, and average spend.
- Ensure a seamless check-in/out journey for every client.
- Promote skin consultations and identify upsell opportunities via forms.
- Track AWI stock, ensure clinical room standards, and handle client retention calls.
- Qualified Beauty Therapist.
- Proven experience in client experience management, customer service, or a similar role.
- Excellent communication and interpersonal skills.
- Strong analytical and problem-solving abilities.
- Ability to manage multiple tasks and priorities in a fast-paced environment.
Clinic Coordinator - Canary Wharf, Cabot in London employer: Thérapie Clinic
Thérapie Clinic is an exceptional employer that prioritises your professional growth and success in a vibrant, fast-paced environment. With a commitment to continuous training, uncapped commission opportunities, and a supportive team culture, working at our Canary Wharf location not only offers you the chance to excel in your career but also to be part of a leading aesthetic medical clinic in Europe. Join us to enjoy fantastic perks and make a meaningful impact on clients' beauty journeys.
