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For Companies At a Glance
- Tasks: Lead a dynamic team, drive sales, and ensure top-notch client experiences.
- Company: Thérapie Clinic, Europe's fastest-growing Aesthetic Medical Clinic.
- Benefits: Uncapped commission, staff discounts, continuous training, and annual leave.
- Why this job: Shape the future of our Liverpool clinic while delivering 5-star service.
- Qualifications: Management experience, strong organisation skills, and customer service background.
- Other info: Join a vibrant culture focused on personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
Thérapie Clinic is the fastest-growing Aesthetic Medical Clinic in Europe, with 75 locations across Ireland, Northern Ireland, Great Britain, and New York City. We are seeking a talented Clinic Manager for our Liverpool Clinic to lead and inspire a team, drive sales, and ensure top-tier client experiences. This role offers the opportunity to shape the clinic’s future while maintaining the highest standards of treatments and customer service.
We want people to ‘Do their best work at Thérapie,’ and as part of the Clinic Team, you will be integral to creating that environment and culture. At Thérapie, we offer fantastic perks, including continuous training and development, annual leave, uncapped commission, staff discount, and many more wonderful benefits.
Key Responsibilities- Proven experience in operations with a focus on driving sales.
- Customers are at the forefront of everything we do, ensuring all team members deliver a 5-star service at all times.
- Ensuring all Procedures and Policies are followed as set by Thérapie Clinic.
- Weekly 1-2-1's meetings with team members.
- Completing weekly reporting across operations and commercial targets.
- Employee relations including probation management, disciplinary and grievance management.
- Staff Rostering/ Annual Leave management.
- Ad Hoc duties as required.
- Management or Supervision Experience.
- Organisation and attention to detail skills.
- Mentoring.
- Customer Service experience.
Clinic Manager - Liverpool employer: Thérapie Clinic
Contact Detail:
Thérapie Clinic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clinic Manager - Liverpool
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current or former employees of Thérapie Clinic. You never know who might give you a heads-up about an opportunity or even put in a good word for you.
✨Tip Number 2
Prepare for the interview by researching the company culture and values. At Thérapie, they want you to ‘Do your best work’, so think about how you can demonstrate that mindset during your chat. Show them you’re not just a fit for the role, but for the team!
✨Tip Number 3
Practice makes perfect! Get a friend to do a mock interview with you. Focus on common questions related to management and customer service, and be ready to share examples from your past experiences that highlight your skills.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Clinic Manager - Liverpool
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about leading a team and providing top-notch client experiences at Thérapie Clinic.
Tailor Your CV: Make sure your CV is tailored to the Clinic Manager position. Highlight your management experience and any relevant skills that align with our focus on driving sales and delivering 5-star service.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that make it easy for us to see your qualifications and how you can contribute to our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Thérapie Clinic.
How to prepare for a job interview at Thérapie Clinic
✨Know the Company Inside Out
Before your interview, make sure you research Thérapie Clinic thoroughly. Understand their values, mission, and what sets them apart in the aesthetic medical field. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Leadership Skills
As a Clinic Manager, you'll need to inspire and lead a team. Prepare examples from your past experiences where you've successfully managed a team, driven sales, or improved customer service. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Emphasise Customer Service Excellence
Since customer satisfaction is key at Thérapie, be ready to discuss how you've ensured top-tier client experiences in previous roles. Share specific instances where you went above and beyond for customers, and how that positively impacted the business.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the clinic's culture, team dynamics, and growth opportunities. This shows you're not just interested in the role, but also in how you can contribute to and grow with the company.
