At a Glance
- Tasks: Lead a dynamic team, drive sales, and ensure top-tier client experiences.
- Company: Thérapie Clinic is Europe's fastest-growing Aesthetic Medical Clinic with 75 locations.
- Benefits: Enjoy rewarding growth opportunities in a supportive environment with a focus on leadership.
- Why this job: Shape the clinic’s future while maintaining high standards of treatments and customer service.
- Qualifications: Management experience, strong organisation skills, and a passion for customer service are essential.
- Other info: Weekly 1-2-1 meetings and a culture that celebrates ambition and success.
The predicted salary is between 36000 - 60000 £ per year.
CardHeading: [Lead with impact and elevate your career as a Clinic Manager at Therapie! ] CardIntro: [Drive clinic success, mentor a dynamic team, and enjoy rewarding growth opportunities in a supportive environment where your leadership and ambition are celebrated.] 1# About the Role
Thérapie Clinic is the fastest-growing Aesthetic Medical Clinic in Europe, with 75 locations across Ireland, Northern Ireland, Great Britain, and New York City. We are seeking a talented Clinic Manager for our London bridgeClinic to lead and inspire a team, drive sales, and ensure top-tier client experiences. This role offers the opportunity to shape the clinic’s future while maintaining the highest standards of treatments and customer service.
We want people to ‘Do their best work at Thérapie’ and as part of the Clinic Team, you will be integral to creating that environment and culture.
3# Key Responsibilities
- Proven experience in operations with a focus on driving sales.
- Customers are at the forefront of everything we do, ensuring all team members deliver a 5-star service and all times.
- Ensuring all Procedures and Policies are followed as set by Thérapie Clinic.
- Weekly 1-2-1\’s meetings with team members.
- Completing weekly reporting across operations and commercial targets.
- Employee relations including probation management, disciplinary and grievance
management. - Staff Rostering/ Annual Leave management.
- Ad Hoc duties as required.
4# Qualifications and Skills
- Management or Supervision Experience.
- Organisation and attention to detail skills.
- Mentoring.
- Customer Service experience.
INDHP
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Clinic Manager - London Bridge employer: Thérapie Clinic
Contact Detail:
Thérapie Clinic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clinic Manager - London Bridge
✨Tip Number 1
Familiarise yourself with the specific services and treatments offered at Thérapie Clinic. Understanding their unique selling points will help you articulate how you can enhance client experiences and drive sales during your interview.
✨Tip Number 2
Network with current or former employees of Thérapie Clinic, especially those in management roles. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when discussing your leadership style.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed teams and driven sales in previous roles. Highlighting measurable outcomes will demonstrate your capability to lead and inspire a team effectively.
✨Tip Number 4
Showcase your understanding of customer service excellence. Be ready to share strategies you've implemented in the past that have improved client satisfaction, as this aligns perfectly with the core values of Thérapie Clinic.
We think you need these skills to ace Clinic Manager - London Bridge
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and qualifications required for the Clinic Manager position. Tailor your application to highlight how your experience aligns with their needs.
Craft a Compelling CV: Ensure your CV showcases relevant management and customer service experience. Use clear headings, bullet points, and quantify achievements where possible to demonstrate your impact in previous roles.
Write a Strong Cover Letter: In your cover letter, express your passion for the role and the company. Mention specific examples of how you have driven sales or improved customer service in past positions, and explain why you want to work at Thérapie Clinic.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a managerial role.
How to prepare for a job interview at Thérapie Clinic
✨Showcase Your Leadership Skills
As a Clinic Manager, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples of how you've successfully managed teams in the past, focusing on mentoring and driving performance.
✨Emphasise Customer Service Excellence
Since customer satisfaction is key at Thérapie Clinic, be ready to discuss your approach to delivering 5-star service. Share specific instances where you went above and beyond for clients or improved customer experiences.
✨Be Prepared with Operational Insights
Familiarise yourself with the operational aspects of running a clinic. Be ready to talk about your experience with sales targets, reporting, and policy adherence, as these are crucial for the role.
✨Demonstrate Organisational Skills
Highlight your organisational abilities, especially in managing staff rosters and annual leave. Discuss any tools or methods you use to keep everything running smoothly, as this will show your attention to detail.