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- Tasks: Lead a dynamic team, drive sales, and ensure top-tier client experiences.
- Company: Thérapie Clinic is Europe's fastest-growing Aesthetic Medical Clinic with 75 locations.
- Benefits: Enjoy rewarding growth opportunities in a supportive environment with a focus on leadership.
- Why this job: Shape the clinic’s future while maintaining high standards and creating a positive culture.
- Qualifications: Management experience, strong organisation skills, and customer service background required.
- Other info: Be part of a team that celebrates ambition and excellence in service.
The predicted salary is between 36000 - 60000 £ per year.
Drive clinic success, mentor a dynamic team, and enjoy rewarding growth opportunities in a supportive environment where your leadership and ambition are celebrated.
Thérapie Clinic is the fastest-growing Aesthetic Medical Clinic in Europe, with 75 locations across Ireland, Northern Ireland, Great Britain, and New York City. We are seeking a talented Clinic Manager for our Leicester Clinic to lead and inspire a team, drive sales, and ensure top-tier client experiences. This role offers the opportunity to shape the clinic’s future while maintaining the highest standards of treatments and customer service. We want people to ‘Do their best work at Thérapie’ and as part of the Clinic Team, you will be integral to creating that environment and culture.
Key Responsibilities:
- Proven experience in operations with a focus on driving sales.
- Ensure all team members deliver a 5-star service to customers at all times.
- Ensure all Procedures and Policies are followed as set by Thérapie Clinic.
- Conduct weekly 1-2-1 meetings with team members.
- Complete weekly reporting on operations and commercial targets.
- Manage employee relations, including probation, disciplinary, and grievance procedures.
- Manage staff rostering and annual leave.
- Perform ad hoc duties as required.
Qualifications and Skills:
- Management or supervision experience.
- Strong organisation and attention to detail skills.
- Mentoring abilities.
- Customer service experience.
Clinic Manager - Leicester employer: Thérapie Clinic
Contact Detail:
Thérapie Clinic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clinic Manager - Leicester
✨Tip Number 1
Familiarise yourself with the values and culture of Thérapie Clinic. Understanding their commitment to customer service and team dynamics will help you align your leadership style with their expectations.
✨Tip Number 2
Network with current or former employees of Thérapie Clinic. They can provide valuable insights into the company culture and what it takes to succeed as a Clinic Manager.
✨Tip Number 3
Prepare to discuss specific examples of how you've driven sales and improved customer service in previous roles. Highlighting your achievements will demonstrate your capability to lead the Leicester Clinic effectively.
✨Tip Number 4
Showcase your mentoring abilities by preparing to discuss how you've developed team members in the past. This will illustrate your commitment to fostering a supportive environment, which is key for this role.
We think you need these skills to ace Clinic Manager - Leicester
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and qualifications required for the Clinic Manager position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV showcases your management experience, organisational skills, and customer service background. Use specific examples to demonstrate your ability to drive sales and lead a team effectively.
Write a Strong Cover Letter: In your cover letter, express your passion for the role and the company. Highlight your leadership style and how you can contribute to creating a positive environment at Thérapie Clinic. Be sure to mention any relevant achievements.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a managerial role.
How to prepare for a job interview at Thérapie Clinic
✨Showcase Your Leadership Skills
As a Clinic Manager, you'll be expected to lead and inspire your team. Prepare examples of how you've successfully managed teams in the past, focusing on your mentoring abilities and how you've driven sales through effective leadership.
✨Demonstrate Customer Service Excellence
Thérapie Clinic prides itself on delivering a 5-star service. Be ready to discuss specific instances where you ensured exceptional customer experiences and how you trained your team to uphold these standards.
✨Know the Company Inside Out
Research Thérapie Clinic thoroughly. Understand their values, mission, and the services they offer. This knowledge will not only impress your interviewers but also help you articulate how you can contribute to the clinic's success.
✨Prepare for Operational Questions
Expect questions about managing operations, including staff rostering and reporting on commercial targets. Brush up on your experience with these tasks and be prepared to discuss how you would handle them in this role.
