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- Tasks: Lead a dynamic team, drive sales, and ensure top-tier client experiences.
- Company: Thérapie Clinic is Europe's fastest-growing Aesthetic Medical Clinic with 75 locations.
- Benefits: Enjoy growth opportunities in a supportive environment that celebrates your leadership.
- Why this job: Shape the clinic’s future while delivering 5-star service and fostering a positive culture.
- Qualifications: Management experience, strong organisation skills, and a passion for customer service required.
- Other info: Join a vibrant team and make a real impact in the aesthetic industry.
The predicted salary is between 36000 - 60000 £ per year.
Card Heading: Lead with impact and elevate your career as a Clinic Manager at Therapie!
Card Introduction: Drive clinic success, mentor a dynamic team, and enjoy rewarding growth opportunities in a supportive environment where your leadership and ambition are celebrated.
1. About the Role
Thérapie Clinic is the fastest-growing Aesthetic Medical Clinic in Europe, with 75 locations across Ireland, Northern Ireland, Great Britain, and New York City. We are seeking a talented Fixed-term Clinic Manager for our Bristol Clinic to lead and inspire a team, drive sales, and ensure top-tier client experiences. This role offers the opportunity to shape the clinic’s future while maintaining the highest standards of treatments and customer service.
We want people to ‘Do their best work at Thérapie’, and as part of the Clinic Team, you will be integral to creating that environment and culture.
3. Key Responsibilities
- Proven experience in operations with a focus on driving sales.
- Ensure all team members deliver a 5-star service, with customers at the forefront of everything we do.
- Ensure all Procedures and Policies are followed as set by Thérapie Clinic.
- Conduct weekly 1-2-1 meetings with team members.
- Complete weekly reporting on operations and commercial targets.
- Manage employee relations, including probation, disciplinary, and grievance procedures.
- Staff rostering and annual leave management.
- Perform ad hoc duties as required.
4. Qualifications and Skills
- Management or supervision experience.
- Organisation and attention to detail skills.
- Mentoring abilities.
- Customer service experience.
INDHP
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Clinic Manager - Bristol employer: Thérapie Clinic
Contact Detail:
Thérapie Clinic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clinic Manager - Bristol
✨Tip Number 1
Familiarise yourself with the values and culture of Thérapie Clinic. Understanding their commitment to customer service and team dynamics will help you align your leadership style with their expectations.
✨Tip Number 2
Network with current or former employees of Thérapie Clinic. They can provide valuable insights into the company culture and what it takes to succeed as a Clinic Manager, which can give you an edge in your application.
✨Tip Number 3
Prepare to discuss specific examples of how you've driven sales and improved customer experiences in previous roles. Highlighting your achievements in these areas will demonstrate your capability to excel in this position.
✨Tip Number 4
Showcase your mentoring abilities by preparing to share how you've developed team members in the past. This is crucial for the role, and demonstrating your commitment to team growth will resonate well with the hiring managers.
We think you need these skills to ace Clinic Manager - Bristol
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and qualifications required for the Clinic Manager position. Tailor your application to highlight how your experience aligns with their needs.
Craft a Compelling CV: Ensure your CV showcases your management experience, customer service skills, and any relevant achievements in operations or sales. Use clear headings and bullet points for easy readability.
Write a Strong Cover Letter: In your cover letter, express your passion for the role and the company. Mention specific examples of how you have successfully led teams or improved customer experiences in previous positions.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a managerial role.
How to prepare for a job interview at Thérapie Clinic
✨Showcase Your Leadership Skills
As a Clinic Manager, you'll be expected to lead and inspire your team. Prepare examples of how you've successfully managed teams in the past, focusing on your mentoring abilities and how you’ve driven sales through effective leadership.
✨Emphasise Customer Service Excellence
Since the role prioritises delivering a 5-star service, be ready to discuss your approach to customer service. Share specific instances where you went above and beyond to ensure client satisfaction, demonstrating that customers are always at the forefront of your work.
✨Understand the Company Culture
Familiarise yourself with Thérapie Clinic's values and culture. During the interview, express how your personal values align with theirs and how you can contribute to creating an environment where everyone can do their best work.
✨Prepare for Operational Questions
Expect questions related to operations management, such as handling employee relations or managing staff schedules. Brush up on your knowledge of policies and procedures, and be prepared to discuss how you would ensure compliance while driving clinic success.
