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- Tasks: Lead a dynamic team, drive sales, and ensure exceptional client experiences.
- Company: Thérapie Clinic is Europe's fastest-growing Aesthetic Medical Clinic with 75 locations.
- Benefits: Enjoy uncapped earnings, free treatments, discounts, and career progression opportunities.
- Why this job: Shape the clinic's future while working in a supportive and vibrant culture.
- Qualifications: Management experience, strong organisation skills, and a passion for customer service.
- Other info: Receive extensive training and enjoy extra leave on landmark birthdays.
The predicted salary is between 36000 - 60000 £ per year.
Thérapie Clinic is the fastest-growing Aesthetic Medical Clinic in Europe, with 75 locations across Ireland, Northern Ireland, Great Britain, and New York City. We are seeking a talented Clinic Manager for our Carrickmines Clinic to lead and inspire a team, drive sales, and ensure top-tier client experiences. This role offers the opportunity to shape the clinic’s future while maintaining the highest standards of treatments and customer service.
We want people to ‘Do their best work at Thérapie’ and as part of the Clinic Team, you will be integral to creating that environment and culture.
Key Responsibilities
- Proven experience in operations with a focus on driving sales.
- Customers are at the forefront of everything we do, ensuring all team members deliver a 5-star service and all times.
- Ensuring all Procedures and Policies are followed as set by Thérapie Clinic.
- Weekly 1-2-1\’s meetings with team members.
- Completing weekly reporting across operations and commercial targets.
- Employee relations including probation management, disciplinary and grievance management.
- Staff Rostering/ Annual Leave management.
- Ad Hoc duties as required.
Qualifications and Skills
- Management or Supervision Experience.
- Organisation and attention to detail skills.
- Customer Service experience.
INDHP
Over to the best part, the Perks!
Uncapped Earnings
With our uncapped commission structure, the sky\’s the limit!
Uncapped Earnings
With our uncapped commission structure, the sky\’s the limit!
Treat Yourself
Enjoy free laser hair removal, Free EmSella and generous discounts on our skin, AWI and body treatments – because our skin maestros deserve the best.
Treat Yourself
Enjoy free laser hair removal, Free EmSella and generous discounts on our skin, AWI and body treatments – because our skin maestros deserve the best.
Share the Love
Avail spouse and family discounts, spreading the joy of Thérapie.
Share the Love
Avail spouse and family discounts, spreading the joy of Thérapie.
Sisterly Love
10% off Thérapie Fertility & Optilase treatments – because family helps family.
Thérapie Fertility
We offer one free treatment cycle of IVF/ICSI/RIVF to all team members after they have been with us for 2 years.
Optilase Eye Clinic
We offer free laser eye surgery to all team members after they have been with us for 2 years.
Optilase Eye Clinic
We offer free laser eye surgery to all team members after they have been with us for 2 years.
Skin Royalty
Discounts on leading skin brands & treatments (Murad, Skin Theory).
Skin Royalty
Discounts on leading skin brands & treatments (Murad, Skin Theory).
Career Pathways
Embark on a journey of career progression & management training – we believe in promoting from within!
Knowledge Oasis
Immerse yourself in a full week of paid training in our academy, where knowledge is power.
Knowledge Oasis
Immerse yourself in a full week of paid training in our academy, where knowledge is power.
Big Birthday Bash Leave
Enjoy an extra day off on your landmark birthdays to celebrate in style!
Longevity Bonus
Earn extra annual leave days after 2 years of dedicated service.
Longevity Bonus
Earn extra annual leave days after 2 years of dedicated service.
Employee Assistance Scheme
Access confidential support services for personal and professional well-being.
Employee Assistance Scheme
Access confidential support services for personal and professional well-being.
Application Process
STEP 1
Explore Opportunities: Start by finding the role that excites you.
STEP 2
Submit Your Application: Apply by uploading your CV.
STEP 3
Application Review: Our Talent Acquisition Partners will carefully review your application.
STEP 4
Initial Contact: If shortlisted, our Talent Acquisition Team will reach out to schedule an interview.
STEP 5
Interview Stage: Complete the interview process with our team.
STEP 6
Offer & Onboarding: If successful, you\’ll receive your offer along with onboarding details.
STEP 7
Begin Your Journey: Attend our state-of-the-art training facility to kickstart your career with us.
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Clinic Manager employer: Thérapie Clinic
Contact Detail:
Thérapie Clinic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clinic Manager
✨Tip Number 1
Familiarise yourself with the values and culture of Thérapie Clinic. Understanding their commitment to customer service and team collaboration will help you align your approach during interviews and discussions.
✨Tip Number 2
Highlight your experience in managing teams and driving sales in your conversations. Be prepared to share specific examples of how you've successfully led a team or improved sales performance in previous roles.
✨Tip Number 3
Research the latest trends in aesthetic treatments and customer service excellence. Being knowledgeable about the industry will demonstrate your passion and commitment to providing top-tier client experiences.
✨Tip Number 4
Prepare thoughtful questions for your interview that reflect your interest in the role and the company. Asking about team dynamics, growth opportunities, and how success is measured can show your enthusiasm and strategic thinking.
We think you need these skills to ace Clinic Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant management and customer service experience. Emphasise any previous roles where you drove sales or led a team, as these are key aspects of the Clinic Manager position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the aesthetic medical field and your understanding of Thérapie Clinic's values. Mention specific examples of how you've delivered exceptional customer service and driven results in past roles.
Highlight Relevant Skills: In your application, clearly outline your organisational skills, attention to detail, and experience in employee relations. These are crucial for the role and should be evident in your written application.
Follow Application Instructions: Ensure you follow the application process as outlined by Thérapie Clinic. Upload your CV and any other required documents through our website, and double-check for any specific instructions they may have provided.
How to prepare for a job interview at Thérapie Clinic
✨Showcase Your Leadership Skills
As a Clinic Manager, you'll be leading a team. Be prepared to discuss your previous management experiences and how you've inspired and motivated your team in the past. Use specific examples to illustrate your leadership style.
✨Emphasise Customer Service Excellence
Thérapie Clinic prioritises customer satisfaction. Be ready to share your approach to delivering 5-star service and how you ensure that your team maintains high standards. Highlight any relevant experience in customer service roles.
✨Demonstrate Your Sales Acumen
Driving sales is a key responsibility for this role. Prepare to discuss strategies you've implemented in previous positions to boost sales and how you measure success. Show your understanding of the aesthetic medical industry and its trends.
✨Prepare for Operational Questions
Expect questions about managing operations, including staff rostering and reporting. Familiarise yourself with common operational challenges in clinics and think about how you would address them. This will show your readiness to handle the responsibilities of the role.
