Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver exceptional client service and drive sales through consultations and upselling.
- Company: Thérapie Clinic is Europe's fastest-growing Aesthetic Medical Clinic with 75 locations.
- Benefits: Enjoy amazing commission opportunities and a supportive environment for professional growth.
- Why this job: Join a dynamic team where your success and development are prioritised in a rewarding culture.
- Qualifications: Must be a qualified Beauty Therapist with experience in client management and excellent communication skills.
- Other info: Fast-paced role ideal for those who thrive on challenges and want to make an impact.
The predicted salary is between 36000 - 60000 £ per year.
CardHeading: [Join Thérapie to gain incredible earning potential and fast-track your career as a Client Experience and Sales Specialist!] CardIntro: [Offer expert consultations, guide clients on their beauty journey, and enjoy amazing commission opportunities. Grow professionally in a fast-paced, rewarding environment where your success and development are always supported.] 1# About the Role
Thérapie Clinic is the fastest-growing Aesthetic Medical Clinic in Europe, with 75 locations across Ireland, Northern Ireland, Great Britain, and New York City.We are delighted to be hiring for aClient Experience and Sales Specialist in our UxbridgeClinic. In this very exciting new role at ThérapieClinic, you will be responsible for ensuring an exceptional client journey by supporting client satisfaction, revenue goals and sales
performance.
We want people to ‘Do their best work at Thérapie’ and as part of the Clinic Team, you will be integral to creating that environment and culture.
3# Key Responsibilities
Client Satisfaction
- Deliver outstanding client service from first contact to follow-up
- Proactively manage online reviews and resolve complaints efficiently
Revenue Growth
- Maximise clinic efficiency through smart diary and booking management
- Manage stock accurately, including AWI deductions
Sales Performance
- Drive and convert consultations with strong upselling and cross-selling
- Meet KPIs for consultation success, walk-in conversions, and average spend
- Ensure a seamless check-in/out journey for every client
AWI Performance & Growth
- Promote skin consultations and identify upsell opportunities via forms
- Track AWI stock, ensure clinical room standards, and handle client retention calls
4# Qualifications and Skills
- Qualified Beauty Therapist
- Proven experience in client experience management, customer service, or a similar role.
- Excellent communication and interpersonal skills.
- Strong analytical and problem-solving abilities.
- Ability to manage multiple tasks and priorities in a fast-paced environment.
LONLP
#J-18808-Ljbffr
Client Experience and Sales Specialist Uxbridge employer: Thérapie Clinic
Contact Detail:
Thérapie Clinic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Experience and Sales Specialist Uxbridge
✨Tip Number 1
Familiarise yourself with the latest trends in the beauty and aesthetics industry. Being knowledgeable about current treatments and products will help you engage clients effectively and demonstrate your expertise during interviews.
✨Tip Number 2
Practice your communication skills by role-playing client interactions with friends or family. This will help you become more comfortable in delivering consultations and upselling services, which are key aspects of the role.
✨Tip Number 3
Research Thérapie Clinic's values and mission. Understanding their commitment to client satisfaction and professional development will allow you to align your answers during interviews and show that you're a great fit for their culture.
✨Tip Number 4
Network with current or former employees of Thérapie Clinic on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
We think you need these skills to ace Client Experience and Sales Specialist Uxbridge
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and qualifications required for the Client Experience and Sales Specialist position. Tailor your application to highlight how your skills and experiences align with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in client service, sales, and beauty therapy. Use bullet points to make it easy to read and focus on achievements that demonstrate your ability to meet KPIs and drive revenue growth.
Write a Strong Cover Letter: In your cover letter, express your passion for the beauty industry and your commitment to providing exceptional client experiences. Mention specific examples of how you've successfully managed client relationships or achieved sales targets in previous roles.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a client-facing role.
How to prepare for a job interview at Thérapie Clinic
✨Showcase Your Client Service Skills
Since the role focuses heavily on client satisfaction, be prepared to share specific examples of how you've delivered outstanding service in previous positions. Highlight any experiences where you resolved complaints or received positive feedback from clients.
✨Demonstrate Sales Acumen
The position requires driving sales through upselling and cross-selling. Prepare to discuss your past sales achievements and strategies you've used to meet or exceed KPIs. Use numbers to quantify your success whenever possible.
✨Emphasise Your Problem-Solving Abilities
With a fast-paced environment, showcasing your analytical skills is crucial. Be ready to discuss situations where you've successfully managed multiple tasks or resolved issues efficiently, demonstrating your ability to think on your feet.
✨Research Thérapie Clinic
Familiarise yourself with Thérapie Clinic's services, values, and culture. Understanding their approach to client experience will help you align your answers with their expectations and show genuine interest in the company.
