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For Companies At a Glance
- Tasks: Provide expert consultations and guide clients on their beauty journey.
- Company: Thérapie Clinic, Europe's fastest-growing Aesthetic Medical Clinic.
- Benefits: Uncapped commission, continuous training, staff discounts, and annual leave.
- Why this job: Fast-track your career in a rewarding environment with amazing earning potential.
- Qualifications: Strong communication skills and a passion for client satisfaction.
- Other info: Join a supportive team culture focused on your success and development.
The predicted salary is between 28800 - 43200 £ per year.
Join Thérapie to gain incredible earning potential and fast-track your career as a Client Experience and Sales Specialist!
Offer expert consultations, guide clients on their beauty journey, and enjoy amazing commission opportunities. Grow professionally in a fast-paced, rewarding environment where your success and development are always supported.
About the Role
Thérapie Clinic is the fastest-growing Aesthetic Medical Clinic in Europe, with 75 locations across Ireland, Northern Ireland, Great Britain, and New York City. We are delighted to be hiring for a Client Experience and Sales Specialist in our Brent Cross Clinic. In this very exciting new role at Thérapie Clinic, you will be responsible for ensuring an exceptional client journey by supporting client satisfaction, revenue goals and sales performance. We want people to ‘Do their best work at Thérapie,’ and as part of the Clinic Team, you will be integral to creating that environment and culture.
At Thérapie, we offer fantastic perks, including continuous training and development, annual leave, uncapped commission, staff discount, and many more wonderful benefits.
Key Responsibilities
- Client Satisfaction
- Deliver outstanding client service from first contact to follow-up
- Proactively manage online reviews and resolve complaints efficiently
- Revenue Growth
- Maximise clinic efficiency through smart diary and booking management
- Manage stock accurately, including AWI deductions
- Sales Performance
- Drive and convert consultations with strong upselling and cross-selling
- Meet KPIs for consultation success, walk-in conversions, and average spend
- Ensure a seamless check-in/out journey for every client
Client Experience and Sales Specialist- Brent cross employer: Thérapie Clinic
Contact Detail:
Thérapie Clinic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Experience and Sales Specialist- Brent cross
✨Tip Number 1
Get to know the company inside out! Research Thérapie Clinic's values, services, and client experience approach. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! Be ready to explain how your skills can enhance client satisfaction and drive sales. Think about specific examples from your past experiences that demonstrate your ability to upsell and provide exceptional service.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn to gain insights into the company culture and expectations. They might even share tips that could give you an edge in the interview process.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Thérapie team and ready to embark on this exciting journey.
We think you need these skills to ace Client Experience and Sales Specialist- Brent cross
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Client Experience and Sales Specialist role. Highlight any relevant experience in client service or sales, and don’t forget to showcase your ability to drive results and enhance client satisfaction.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about beauty and client experience. Share specific examples of how you've excelled in similar roles and how you can contribute to our team at Thérapie.
Showcase Your Personality: We love seeing personality in applications! Don’t be afraid to let your enthusiasm for the role and the beauty industry come through. A friendly tone can make a big difference and help us see how you'd fit into our team culture.
Apply Through Our Website: For the best chance of success, make sure to apply through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about what we offer!
How to prepare for a job interview at Thérapie Clinic
✨Know the Company Inside Out
Before your interview, make sure you research Thérapie Clinic thoroughly. Understand their services, values, and what sets them apart in the beauty industry. This knowledge will help you tailor your answers and show genuine interest in the role.
✨Showcase Your Sales Skills
As a Client Experience and Sales Specialist, your ability to drive sales is crucial. Prepare examples of how you've successfully upsold or cross-sold in previous roles. Be ready to discuss specific strategies you used to meet or exceed sales targets.
✨Demonstrate Client-Centric Attitude
Thérapie places a strong emphasis on client satisfaction. Think of instances where you went above and beyond for a client. Highlight your problem-solving skills and how you handle complaints, as this will resonate well with the interviewers.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team culture, training opportunities, and how success is measured in the role. This shows that you're not just interested in the job, but also in how you can grow within the company.
