Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver exceptional client service and drive sales through consultations and upselling.
- Company: Thérapie Clinic, Europe's fastest-growing Aesthetic Medical Clinic.
- Benefits: Uncapped commission, continuous training, staff discounts, and more perks.
- Why this job: Fast-track your career in a rewarding environment with amazing earning potential.
- Qualifications: Qualified Beauty Therapist with experience in client management and excellent communication skills.
- Other info: Join a dynamic team dedicated to client satisfaction and professional growth.
The predicted salary is between 30000 - 42000 £ per year.
Join Thérapie to gain incredible earning potential and fast-track your career as a Client Experience and Sales Specialist! Offer expert consultations, guide clients on their beauty journey, and enjoy amazing commission opportunities. Grow professionally in a fast-paced, rewarding environment where your success and development are always supported.
About the Role
Thérapie Clinic is the fastest-growing Aesthetic Medical Clinic in Europe, with 75 locations across Ireland, Northern Ireland, Great Britain, and New York City. We are delighted to be hiring for a Client Experience and Sales Specialist in our Cheltenham Clinic. In this very exciting new role at Thérapie Clinic, you will be responsible for ensuring an exceptional client journey by supporting client satisfaction, revenue goals and sales performance.
We want people to ‘Do their best work at Thérapie,’ and as part of the Clinic Team, you will be integral to creating that environment and culture. At Thérapie, we offer fantastic perks, including continuous training and development, annual leave, uncapped commission, staff discount, and many more wonderful benefits.
Key Responsibilities
- Client Satisfaction
- Deliver outstanding client service from first contact to follow-up
- Proactively manage online reviews and resolve complaints efficiently
- Revenue Growth
- Maximise clinic efficiency through smart diary and booking management
- Manage stock accurately, including AWI deductions
- Sales Performance
- Drive and convert consultations with strong upselling and cross-selling
- Meet KPIs for consultation success, walk-in conversions, and average spend
- Ensure a seamless check-in/out journey for every client
- AWI Performance & Growth
- Promote skin consultations and identify upsell opportunities via forms
- Track AWI stock, ensure clinical room standards, and handle client retention calls
Qualifications and Skills
- Qualified Beauty Therapist
- Proven experience in client experience management, customer service, or a similar role.
- Excellent communication and interpersonal skills.
- Strong analytical and problem-solving abilities.
- Ability to manage multiple tasks and priorities in a fast-paced environment.
Client Experience and Sales Specialist - Cheltenham employer: Thérapie Clinic
Contact Detail:
Thérapie Clinic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Experience and Sales Specialist - Cheltenham
✨Tip Number 1
Network like a pro! Reach out to people in the beauty and aesthetics industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your pitch! When you get the chance to meet potential employers, be ready to talk about your experience and how you can enhance client satisfaction. Make it personal and show them why you're the perfect fit for the Client Experience and Sales Specialist role.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’d be a fantastic addition to the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll be one step closer to joining us at Thérapie and starting your exciting journey as a Client Experience and Sales Specialist!
We think you need these skills to ace Client Experience and Sales Specialist - Cheltenham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Client Experience and Sales Specialist role. Highlight your experience in client service and sales, and don’t forget to mention any beauty therapy qualifications you have!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for client satisfaction and how you can contribute to our team at Thérapie. Be genuine and let your personality come through.
Showcase Relevant Skills: In your application, emphasise your communication skills and ability to manage multiple tasks. We love candidates who can demonstrate strong analytical and problem-solving abilities, so share examples from your past experiences!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Thérapie Clinic!
How to prepare for a job interview at Thérapie Clinic
✨Know Your Stuff
Before the interview, make sure you’re familiar with Thérapie Clinic and its services. Understand their approach to client experience and sales. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Skills
Prepare examples from your past experiences that highlight your client service skills and sales achievements. Think about times when you’ve gone above and beyond for a client or successfully upsold a product. These stories will demonstrate your fit for the role.
✨Ask Smart Questions
Interviews are a two-way street! Prepare thoughtful questions about the company culture, training opportunities, and how success is measured in the role. This shows you’re engaged and serious about your potential future at Thérapie.
✨Dress to Impress
Since this role is in the beauty industry, make sure you present yourself well. Dress smartly and professionally, reflecting the aesthetic values of Thérapie. First impressions matter, and looking the part can set a positive tone for the interview.
