At a Glance
- Tasks: Lead a dynamic team, drive sales, and ensure top-notch client experiences.
- Company: Thérapie Clinic, Europe's fastest-growing Aesthetic Medical Clinic.
- Benefits: Uncapped commission, free treatments, discounts, and career progression opportunities.
- Other info: Join a supportive culture with fantastic perks and growth potential.
- Why this job: Shape the future of a new clinic while delivering 5-star service.
- Qualifications: Management experience, strong organisation skills, and customer service background.
The predicted salary is between 30000 - 40000 € per year.
Thérapie Clinic is the fastest-growing Aesthetic Medical Clinic in Europe, with 75 locations across Ireland, Northern Ireland, Great Britain, and New York City. We are seeking a talented Clinic Manager for our brand-new Croydon Clinic to lead and inspire a team, drive sales, and ensure top-tier client experiences. This role offers the opportunity to shape the clinic’s future while maintaining the highest standards of treatments and customer service. We want people to ‘Do their best work at Thérapie,’ and as part of the Clinic Team, you will be integral to creating that environment and culture.
At Thérapie, we offer fantastic perks, including:
- Continuous training and development
- Annual leave
- Uncapped commission
- Staff discount
- Many more wonderful benefits
Key Responsibilities
- Proven experience in operations with a focus on driving sales.
- Ensure 5-star service as customers are at the forefront of everything.
- Ensure all procedures and policies are followed as set by Thérapie Clinic.
- Conduct weekly 1‑2‑1 meetings with team members.
- Complete weekly reporting across operations and commercial targets.
- Handle employee relations including probation, disciplinary and grievance management.
- Manage staff rostering and annual leave.
- Perform ad‑hoc duties as required.
Qualifications and Skills
- Management or supervision experience.
- Organisation and attention to detail skills.
- Customer service experience.
Perks
- Uncapped earnings with an uncapped commission structure.
- Free laser hair removal, free EmSella and generous discounts on skin, AWI and body treatments.
- Spouse and family discounts.
- 10% off Thérapie Fertility & Optilase treatments.
- One free treatment cycle of IVF/ICSI/RIVF after 2 years of service.
- Free laser eye surgery after 2 years of service.
- Discounts on leading skin brands & treatments (Murad, Skin Theory).
- Career progression & management training.
- Full week of paid training in Academy.
- Extra day off on landmark birthday.
- Longevity bonus of extra annual leave days after 2 years.
- Employee assistance scheme with confidential support services.
Clinic Manager in Belfast employer: Thérapie Clinic
Thérapie Clinic is an exceptional employer, offering a vibrant work culture where you can truly make a difference as a Clinic Manager in our new Croydon location. With a strong emphasis on employee growth through continuous training and development, alongside fantastic perks such as uncapped commission and generous treatment discounts, we empower our team to excel and provide top-tier client experiences. Join us to shape the future of aesthetic medicine while enjoying a supportive environment that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Clinic Manager in Belfast
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Thérapie Clinic and understanding their values. Think about how your experience aligns with their mission to provide top-tier client experiences and drive sales. Show them you’re not just another candidate!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable talking about your skills and experiences. Focus on how you can lead and inspire a team, as that’s key for the Clinic Manager role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining the Thérapie family and ready to make an impact.
We think you need these skills to ace Clinic Manager in Belfast
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about leading a team and providing top-notch client experiences at Thérapie Clinic.
Tailor Your CV:Make sure your CV is tailored to the Clinic Manager position. Highlight your management experience and any sales achievements that align with our focus on driving sales and ensuring 5-star service.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that make it easy for us to see your qualifications and how you fit into our culture at Thérapie.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at our new Croydon Clinic.
How to prepare for a job interview at Thérapie Clinic
✨Know the Company Inside Out
Before your interview, make sure you research Thérapie Clinic thoroughly. Understand their values, services, and what sets them apart in the aesthetic medical field. This will not only show your genuine interest but also help you align your answers with their mission.
✨Showcase Your Leadership Skills
As a Clinic Manager, you'll need to inspire and lead a team. Prepare examples from your past experiences where you've successfully managed a team, driven sales, or improved customer service. Be ready to discuss how you can create a positive culture at the clinic.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle employee relations. Think of scenarios where you've dealt with challenges like disciplinary actions or managing staff schedules. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Highlight Your Customer Service Experience
Since customer satisfaction is key at Thérapie, be prepared to discuss your approach to delivering 5-star service. Share specific examples of how you've gone above and beyond for clients in previous roles, and how you plan to maintain high standards in the new clinic.
