Graduate - International Operations Coordinator

London, United Kingdom – Hybrid (3 days per week in-office – St James Park) At Theramex we are driven by a clear purpose by improving the lives of women around the world through innovative and accessible healthcare. As one of the fastest‑growing global specialists in Women’s Health, we combine the agility of a scale‑up with the impact and ambition of a private‑equity‑backed organisation. Here, your work translates into real‑world outcomes - shaping portfolios, influencing strategic direction, and driving meaningful change for patients. You’ll join a collaborative, high‑performing team that values expertise, encourages fresh thinking, and empowers people to lead with ownership. If you are motivated by purpose, growth, and the opportunity to make a lasting difference, Theramex offers a place where your contribution truly matters.

Qualifications

• University degree required; business, international relations, or logistics/supply chain preferred.
• Experience in operations or supply chain administrative roles preferred.
• Understanding of supply planning and business planning preferred.
• Previous experience working with an ERP system preferred.
• Strong attention to detail and accuracy.
• Solid understanding of international logistics processes.
• Excellent written, verbal, and presentation skills.
• Strong project management capabilities.
• Curious, dynamic, and persistent mindset.
• Ability to adapt quickly to changing business needs.
• Ability to think quickly and respond effectively in fast‑paced situations.
• Agile mindset with willingness to adopt new or digital approaches.
• Strong listening skills and ability to understand healthcare professionals’ needs.
• Ability to uphold, share, and represent the company’s values.

About The Role

Reporting to the Associate Director – Distributor Markets, you will play a key role in managing and supporting the day‑to‑day operations of Theramex’s global Distributor Markets, spanning 40+ countries. You will collaborate closely with cross‑functional teams—including Finance, Artwork, and Planning—and serve as the primary point of contact for our distributors, ensuring smooth, efficient, and timely operational execution.

Key Duties and Responsibilities

• Act as the gatekeeper for order receipt by reviewing incoming distributor orders and ensuring alignment with agreed commercial and logistical terms, artwork requirements, and serialization needs.
• Ensure distributor orders meet supply chain and manufacturing requirements, including MOQ, lead times, and forecast alignment.
• Track all open orders and produce reporting as required.
• Coordinate logistics activities to ensure smooth delivery in accordance with the relevant Incoterms.
• Manage the forecasting process by collecting and validating customer data, analysing sales‑out and stock levels, and preparing forecasts for internal reporting.
• Provide support and recommendations to maintain appropriate stock levels and ensure orders are placed within required lead times.
• Prepare and deliver forecast‑related reports as requested.
• Partner with Finance by issuing delivery notes and ensuring correct invoicing terms are applied.
• Maintain an up‑to‑date forecast of order delivery timelines and projected orders to support financial forecasting, ensuring alignment with customer data and contract terms.
• Contribute to the regional estimate reporting as needed.
• Serve as the primary point of contact for distributors regarding order status updates and inquiries.
• Communicate distributor requirements internally and elevate bottlenecks or critical issues to the line manager.
• Manage SKU master data, ensuring accurate pricing, SKU numbers, descriptions, and contractual details.
• Support the coordination of planning activities linked to launches, regulatory updates, or operational changes.
• Ensure orders and artwork are processed in accordance with project requirements.

What does our team say about life at Theramex?

Having now been with Theramex for a few months, I’m really enjoying my time here. Right from the outset, the onboarding experience, induction, and orientation have been brilliant, and I already feel like I am making the most of opportunities to add value to the business in meaningful ways. Theramex has a friendly and supportive vibe and is a place where I feel supported and valued.

Why Join Us?

• A fast‑paced environment with broad exposure, giving you opportunities to develop professionally - even outside your core area of expertise.
• A culture that supports learning, celebrates success, and recognizes performance.
• Opportunities for driven and talented professionals to contribute to our exciting journey.

Benefits & Perks

• Competitive reward package, including: 25 days holiday + 8 bank holidays.
• Private Health Insurance for employee and family members.
• Pension contribution: 10% company + 5% employee (auto‑enrolled from day one).
• Hybrid Working.
• Cycle to Work Scheme.
• Engaging employee experience to come together as a community: in‑office events, shared learning and much more!

Ready to make a meaningful impact in Women’s Health? We’d love to hear from you. Apply today and shape the future with Theramex.