At a Glance
- Tasks: Solve complex IT problems and support our systems across hardware, software, and networks.
- Company: Join Thera, a charitable group dedicated to supporting people with learning disabilities.
- Benefits: Competitive salary, flexible working, and opportunities for skill development.
- Other info: Diverse and inclusive workplace with excellent career growth potential.
- Why this job: Make a real impact on IT delivery while working in a supportive team.
- Qualifications: Experience in IT support and a passion for technology.
The predicted salary is between 32705 - 32705 € per year.
Location: Based in the Grantham Office with some flexibility to work from home on occasion
Contract: 12 month fixed term contract
Hours: 39 hours per week
Salary: £32,705.97 per annum
Are you an experienced IT professional who enjoys solving complex problems and making technology work better for people? We are looking for an IT Engineer to join our friendly, collaborative IT team and play a key role in keeping our systems secure, reliable, and future ready.
About the role
As an IT Engineer, you will provide second line support across our organisation, acting as an escalation point for more complex incidents and requests raised by the Service Desk and directly from our staff. You will work across hardware, software, networks and cloud services, helping to keep our systems secure, reliable and fit for purpose. This role sits within a small, collaborative IT team where your expertise will be valued and your ideas encouraged. There will be a wide variety of tasks beyond managing service desk tickets that will require you to use and learn specific skillsets.
What you will be doing:
- Resolving escalated technical incidents and problems in a structured, methodical way
- Administering Microsoft 365 and related technologies
- Maintaining and improving systems in line with security and data protection requirements
- Creating and maintaining documentation, SOPs and knowledge base articles
- Supporting IT projects as delegated by the IT Manager
Why Join Us?
- Work in a small, supportive team where your expertise is valued
- Varied workload with exposure to projects and new technologies
- A chance to make a real impact on how IT is delivered across the organisation
- Opportunities to grow your skills and influence improvements
If you’re proactive, technically curious, and enjoy working in a collaborative environment, we would love to hear from you.
Thera is an equal opportunities employer that promotes diversity within our workforce and welcomes applications from all sections of the community, regardless of sexual orientation, race, age, gender, disability, religion or belief.
Information Technology Engineer in Lincolnshire employer: Thera Trust
Thera is an excellent employer for IT professionals, offering a supportive and collaborative work environment in Grantham. With a focus on employee growth, you will have the opportunity to work on diverse projects and enhance your skills while making a meaningful impact on the lives of individuals with learning disabilities. The company values diversity and promotes a culture where your expertise is recognised and your ideas are encouraged.
StudySmarter Expert Advice🤫
We think this is how you could land Information Technology Engineer in Lincolnshire
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, attend local meetups, or join online forums. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your projects and achievements. This is a great way to demonstrate your technical prowess and problem-solving abilities to potential employers.
✨Tip Number 3
Prepare for interviews by practising common IT scenarios and technical questions. We recommend doing mock interviews with friends or using online platforms to get comfortable with the process.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Thera.
We think you need these skills to ace Information Technology Engineer in Lincolnshire
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the IT Engineer role. Highlight your problem-solving abilities and any relevant tech projects you've worked on. We want to see how you can make technology work better for people!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about IT and how you can contribute to our collaborative team. Don’t forget to mention your experience with Microsoft 365 and any other relevant technologies.
Showcase Your Soft Skills:While technical skills are crucial, we also value soft skills like communication and teamwork. Share examples of how you've worked effectively in a team or resolved conflicts in previous roles. It’s all about making a real impact together!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our friendly team!
How to prepare for a job interview at Thera Trust
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around Microsoft 365 and cloud services. Be ready to discuss specific incidents you've resolved in the past and how you approached them. This will show your problem-solving skills and technical expertise.
✨Showcase Your Collaborative Spirit
Since this role is all about teamwork, think of examples where you've worked well with others to solve IT issues. Highlight your ability to communicate effectively with non-technical staff, as this will demonstrate your capacity to be a supportive team member.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific technical problems or incidents. Practise structuring your answers methodically, showing your thought process and how you prioritise tasks. This will help you stand out as someone who can tackle complex issues.
✨Bring Your Ideas to the Table
The company values innovation, so don’t hesitate to share any ideas you have for improving their IT systems. Think about past experiences where you've implemented changes or improvements, and be ready to discuss how those could apply to the role you're interviewing for.
