At a Glance
- Tasks: Solve complex IT problems and support our team with innovative tech solutions.
- Company: Join a charitable group dedicated to supporting people with learning disabilities.
- Benefits: Competitive salary, flexible working, and opportunities for skill development.
- Other info: Dynamic role with diverse tasks and excellent career growth potential.
- Why this job: Make a real impact on IT delivery while working in a supportive team.
- Qualifications: Experience in IT support and a passion for technology.
The predicted salary is between 32705 - 32705 € per year.
Location: Based in the Grantham Office with some flexibility to work from home on occasion
Contract: 12 month fixed term contract
Hours: 39 hours per week
Salary: £32,705.97 per annum
Are you an experienced IT professional who enjoys solving complex problems and making technology work better for people? We are looking for an IT Engineer to join our friendly, collaborative IT team and play a key role in keeping our systems secure, reliable, and future ready. Thera is a charitable group which supports people with a learning disability with a diverse range of needs. Thera Trust is the parent of Thera Group and provides central services from its office in Grantham. This enables the companies to focus on delivering high quality support locally.
About the role
As an IT Engineer, you will provide second line support across our organisation, acting as an escalation point for more complex incidents and requests raised by the Service Desk and directly from our staff. You will work across hardware, software, networks and cloud services, helping to keep our systems secure, reliable and fit for purpose. This role sits within a small, collaborative IT team where your expertise will be valued and your ideas encouraged. There will be a wide variety of tasks beyond managing service desk tickets that will require you to use and learn specific skillsets.
What you will be doing:
- Resolving escalated technical incidents and problems in a structured, methodical way
- Administering Microsoft 365 and related technologies
- Maintaining and improving systems in line with security and data protection requirements
- Creating and maintaining documentation, SOPs and knowledge base articles
- Supporting IT projects as delegated by the IT Manager
Why Join Us?
- Work in a small, supportive team where your expertise is valued
- Varied workload with exposure to projects and new technologies
- A chance to make a real impact on how IT is delivered across the organisation
- Opportunities to grow your skills and influence improvements
If you’re proactive, technically curious, and enjoy working in a collaborative environment, we would love to hear from you. Thera is an equal opportunities employer that promotes diversity within our workforce and welcomes applications from all sections of the community, regardless of sexual orientation, race, age, gender, disability, religion or belief.
Information Technology Engineer in Grantham employer: Thera Trust
Thera is an excellent employer for IT professionals seeking a meaningful role in a supportive and collaborative environment. Based in Grantham, our small IT team values your expertise and encourages your ideas, offering a varied workload with opportunities to work on exciting projects and new technologies. We are committed to employee growth and development, ensuring that you can make a real impact while enjoying the flexibility of occasional remote work.
StudySmarter Expert Advice🤫
We think this is how you could land Information Technology Engineer in Grantham
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, attend local meetups, or join online forums. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your projects and achievements. This gives potential employers a taste of what you can do and sets you apart from the crowd.
✨Tip Number 3
Prepare for interviews by practising common technical questions and scenarios. We recommend doing mock interviews with friends or using online platforms to get comfortable with the process.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Thera.
We think you need these skills to ace Information Technology Engineer in Grantham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant IT experience and skills. We want to see how your background aligns with the role of an IT Engineer, so don’t be shy about showcasing your problem-solving abilities and technical expertise!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about joining our team at Thera and how you can contribute to keeping our systems secure and reliable. Keep it friendly and professional!
Showcase Your Technical Skills:In your application, mention specific technologies you’ve worked with, especially Microsoft 365 and any cloud services. We love seeing candidates who are technically curious and eager to learn new skills, so let us know what you’ve got!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our collaborative team!
How to prepare for a job interview at Thera Trust
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around Microsoft 365 and cloud services. Be ready to discuss specific incidents you've resolved in the past and how you approached them. This will show your problem-solving skills and technical expertise.
✨Showcase Your Collaborative Spirit
Since this role is all about teamwork, think of examples where you've worked well with others to solve IT issues. Highlight your ability to communicate effectively and how you value input from colleagues. This will resonate well with their collaborative culture.
✨Prepare for Scenario Questions
Expect questions that ask how you'd handle specific technical problems or incidents. Practice structuring your answers using the STAR method (Situation, Task, Action, Result) to clearly demonstrate your thought process and problem-solving abilities.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the team dynamics, ongoing projects, or future technologies they plan to implement. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
