At a Glance
- Tasks: Lead and manage support teams to provide outstanding care for individuals with learning disabilities.
- Company: Join Thera North, a passionate charity dedicated to making a difference.
- Benefits: Flexible hours, guaranteed salary, 33 days leave, and free training opportunities.
- Other info: Immediate interviews available and a supportive work environment focused on well-being.
- Why this job: Make a real impact in the lives of people with learning disabilities while advancing your career.
- Qualifications: Experience in management within health and social care, and strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Thera North has an exciting opportunity for an Operational Manager to join our outstanding charity and senior management team on a full‑time, fixed permanent basis.
Responsibilities
- The Successful Candidate will lead and manage several Support Managers and the teams they oversee.
- They will work as part of the Senior Management Team, maintain outstanding quality of support, and help develop further opportunities to provide support for more people.
Qualifications
- Full UK driving licence.
- NVQ Level 5 in Health and Social Care, or willingness to obtain it.
- Previous experience in providing supported living and community support for people with learning disability and complex needs in a management role.
- Knowledge of the CQC regulatory framework and ability to ensure compliance with the relevant Care Quality Commission Essential Standards.
- Excellent communication skills, adaptability, and the ability to manage diverse teams by example.
- Strong computer literacy and competency in Microsoft Office (Word, Excel, Outlook).
- Passion for ensuring people with learning disabilities are at the forefront of designing their own support.
- Ability to manage time, prioritise work effectively, and maintain focus when faced with competing demands.
- Commitment to evaluating and managing the compliance of quality assurance systems, including audits and reviews.
Benefits
- Annualised hours with a guaranteed monthly salary for both full‑time and part‑time roles, regardless of shift patterns, plus overtime opportunities.
- Flexible working hours to support work‑life balance.
- Immediate interview and quick start date (subject to pre‑employment checks).
- 33 days annual leave including bank holidays (pro rata).
- Employee support line to assist you and your family.
- Free nationally accredited training and opportunities to earn qualifications and progress your career.
- Contributory Pension Scheme.
- Free DBS check.
- Cycle to Work Scheme.
- Well‑being initiatives.
- Access to thousands of retail discounts, including a discounted Health Cash Plan.
- An Employee Council that represents staff views on matters relating to work.
- Referral program with rewards up to £300.
We reserve the right to close this advert before the closing deadline if we interview and offer the right candidate. We are an equal opportunities employer. This role is exempt from the Rehabilitation of Offenders Act 1974. For the purpose of this act, you must declare any convictions or cautions that you have received, including those that would otherwise be spent.
Operational Manager employer: Thera North
Thera North is an exceptional employer that prioritises the well-being and professional growth of its staff, offering flexible working hours and a supportive work culture. With a commitment to quality support for individuals with learning disabilities, employees benefit from comprehensive training opportunities, generous annual leave, and a contributory pension scheme, all while being part of a dedicated team that values their contributions. Join us in making a meaningful impact in the community while enjoying a rewarding career path.
StudySmarter Expert Advice🤫
We think this is how you could land Operational Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the health and social care sector. Let them know you're on the lookout for an Operational Manager role. You never know who might have the inside scoop on opportunities or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research Thera North and understand their mission and values. Think about how your experience aligns with their goals, especially in supporting people with learning disabilities. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss specific examples of how you've managed diverse teams and maintained quality support in your previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them impactful.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Thera North. Let’s get you that interview!
We think you need these skills to ace Operational Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Operational Manager role. Highlight your experience in managing teams and supporting individuals with learning disabilities. We want to see how your skills align with our mission!
Showcase Your Passion:In your cover letter, let us know why you're passionate about supporting people with learning disabilities. Share any personal experiences or insights that drive your commitment to this field. We love hearing genuine stories!
Be Clear and Concise:When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, so avoid jargon and focus on what makes you a great fit for the role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Thera North
✨Know Your Stuff
Make sure you brush up on the CQC regulatory framework and the Essential Standards. Being able to discuss compliance confidently will show that you’re serious about maintaining quality support.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed diverse teams in the past. Highlight your adaptability and communication skills, as these are crucial for leading Support Managers effectively.
✨Passion for the Cause
Demonstrate your commitment to supporting people with learning disabilities. Share personal stories or experiences that reflect your passion for empowering individuals to design their own support.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific situations related to supported living and community support. Think through potential challenges and how you would prioritise tasks while managing competing demands.
